Customer Service Jobs in Oneonta, NY

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8 results match your filters
POPULAR
Student MSR-I (Member Service Representative) On-site
1
Student MSR-I (Member Service Representative) On-site
Oneonta, NY
Dec 22, 2023

on employees, find a potential career opportunity and share your experience on your college application. As a Student MSR-I you will perform a variety of member services functions such as engaging with members to identify potential needs and seek opportunities to cross sell products and services.

You will be responsible for providing a variety of paying and receiving functions for members such as processing deposits, withdrawals, loan payments, transfers, wires and money orders. Balances each day's transactions and verifies cash totals. Pay Range: Starting pay $16.50 review for performance-based pay increase at 6 month. Schedule: Mon - Sat Flex Overview: Part-time: 10-hours per week-

You will be able to work after classes, Saturdays, and during your breaks. SFCU will work around your school schedule. Responsibilities: Assumes responsibility for the efficient, effective, and accurate performance of teller functions.

Represents the Credit Union in a courteous and professional manner. Verifies transactions. Monitors deposit amounts and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly. Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions. Answer questions about products and services and resolve problems that are within authority to resolve. Refer problems that are beyond

authority to supervisor, along with recommended solution. Receives and processes member financial transactions, including deposits, transfers, withdrawals, wires, loan payments, and sale of money orders.

Balances cash drawer and daily transactions. Performs a variety of miscellaneous tasks including typing, filing, computer input, and answering the telephone. Assumes responsibility for the effective and professional performance of member service functions: Presents and explains Credit Union services and products to members and assists in meeting their financial needs by identifying cross-sell opportunities and actively cross selling. Answers questions and solves problems for members by listening to problems, collecting data, securing answers, and reporting results to the inquiring party.

Monitors and maintains professional use of individual cell phone during work hours. Performs account changes as needed. Keeps members informed of Credit Union services and policies, including types of available accounts, interest and dividend rates, payroll deduction options, and other related services. Maintains and projects the Credit Union's professional reputation. Maintains privacy of member account information. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management: Acts as liaison between members and departments.

Keeps supervisor informed of area activities and of any significant problems or concerns. Ensure behaviors align with the culture of the organization. Attends meetings as required. Assumes responsibility for related duties as required or assigned: Keeps work area clean, well-maintained, and secure. Performs related clerical duties as required. T raining/Education/Certification: Education: A current Junior or Senior in high school or undergraduate in college Experience: Abilities generally acquired on the job in 12 months.

No experience necessary. Required Knowledge: Knowledge of Service Representative operations and procedures. Basic understanding of SFCU operations. Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Participation in school activities, clubs, and other events.

Other Skills: Working knowledge of regulations relating to all Credit Union deposit products (Reg E, Reg CC, Reg D, Truth-in-Savings Act). Skills/Abilities: Good communication skills. Professional appearance, dress, and attitude. Good math skills Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Participation in school activities, clubs, and other events.

Ability to operate related computer applications and business equipment including 10-key calculator, computer keyboard copy machine, coin and money counting machines. Job Posted by Applicant Pro

POPULAR
Days Onsite Customer Service Representative - Cooperstown, NY
1
Days Onsite Customer Service Representative - Cooperstown, NY
Oneonta, NY
Dec 12, 2023
POPULAR
Customer Service Representative II
1
Customer Service Representative II
Oneonta, NY
Dec 09, 2023
POPULAR
Family Residence Prevention Service Coordinator: Sign On
1
Family Residence Prevention Service Coordinator: Sign On
Oneonta, NY
Oct 11, 2023
POPULAR
Assistant Customer Service Team Lead (Office): Delhi 218
1
Assistant Customer Service Team Lead (Office): Delhi 218
Oneonta, NY
Oct 11, 2023
POPULAR
Assistant Customer Service Team Lead (Office)-Delhi #218
1
Assistant Customer Service Team Lead (Office)-Delhi #218
Oneonta, NY
Oct 10, 2023
POPULAR
Assistant Customer Service Manager Office
1
Assistant Customer Service Manager Office
Oneonta, NY
Oct 06, 2023
POPULAR
Member Service Representative MSR-I Part Time(On-site)
1
Member Service Representative MSR-I Part Time(On-site)
Oneonta, NY
Aug 27, 2023