to computer systems, applications, and network connectivity - Communicate effectively with users to understand their technical issues and provide appropriate solutions - Document all support activities and resolutions in the help desk ticketing system - Collaborate with other IT team members to ensure smooth operation of the help desk We are looking to fill positions at multiple sites within the Bronx and Westchester area of NY as well as Nyack and Tarrytown, NY.
The role would be fully onsite at client locations. -If you are a motivated individual with a passion for technology and helping others, we encourage you to apply for this exciting opportunity. Join our team as a Help Desk Analyst
and contribute to the success of our organization. Applicants can expect to hear back within two days based on qualifications to proceed with a two-round behavioral and technical interview process.