yet always encouraging. Each shift is a new opportunity to Discover Different. Contribute To The Growth Of Your Career. Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment.
Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. Role models established customer experience practices with internal and external customers Supports and embodies a positive store culture through honesty, integrity,
and respect Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures Promotes credit and loyalty programs during customer interactions Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards Accurately processes and prepares merchandise for the sales floor following company procedures and standards Initiates and participates in store recovery as needed throughout the day Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store Provides and accepts ongoing recognition and constructive
feedback Adheres to all labor laws, policies, and procedures Supports and participates in store shrink reduction goals and programs Participates in safety awareness and maintenance of a risk-free environment Performs duties as assigned Who We Are Looking For: You!
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong organizational skills with attention to detail Capable of balancing multiple tasks at one time Able to respond appropriately to changes in direction or unexpected situations Possesses strong communication skills Capable of lifting heavy objects with or without reasonable accommodation Works effectively with peers and supervisors to accomplish tasks Retail customer experience preferred A Few More Reasons to Love TJX.
Competitive Compensation Weekly Paychecks Associate Discount Career development opportunities TAAP – TJX Associate Assistance Programs Be a part of an inclusive team Flexible work schedules Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you. At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail.
Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, Home Goods, Sierra, and Homesense. Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, interactionual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
in the vacation ownership industry, is seeking motivated individuals with concierge and telemarketing experience to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Marriott Vacation Club properties to promote the Marriott Vacation Club Destinations® Program.
As a Vacation Sales Concierge, you will offer current Owners and guests financial incentives and return vacation packages in exchange for learning about our points-based ownership product. What's in it for you? Hotel and resort discounts Immediate 401(k) company match up to 6% Uncapped earning potential
(wages, monthly incentives, annual bonuses, contests) Positive work environment Growth and development opportunities What you will do? Make telemarketing calls and offer return vacation packages, book sales presentations and invite Owners and guests to special events.
Manage customer expectations. Provide the highest level of service to exceed budgeted sales presentations and volume production goals. Ensure that all guests attending a sales presentation meet eligibility requirements and are open to learning more about Marriott Vacation Club products and services. What are the requirements? Bold persuasion skills Computer skills Stand, sit and walk for extended periods of time
Flexible schedule including weekends and holidays Excellent phone communication skills and/or interpersonal skills interacting with guests Service focused Detail oriented with process and follow-up Financially motivated Concierge, telemarketing and/or sales experience preferred Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
The Guest Services Manager ensures an efficient, cost effective front office operation that maintains high standards of service commensurate with company policy. Oversees the smooth function of the front desk operations, assures goodwill towards guests at all times.
Responsible for training and retraining of all guest services personnel, maintain good morale and act as a liaison between guest services staff and management. Responsible for front office budgets, guidelines and supply inventory. Essential Functions Oversees smooth, effective operation of departments responsible for and assures training programs are followed and hotel policies enacted. Interact daily with Hotel Manager/General
Manager to resolve current problems and discuss happenings in the hotel. Represent Hotel Manager/General Manager on days off resolving employee problems and guest complaints and any other hotel problems.
Generate and analyze statistical data as if relates to cost effective programs for the hotel (i. e. budget). Plan departmental expenses on a monthly basis to coincide with dollar amounts budgeted - obtain approval in advance of exceeding budget. Receive and code all bills pertaining to the Front Office and Reservations departments. Ensure all VIP amenities are handled properly by the Guest Services staff and that all billing procedures are correctly followed. Communicate with all
hotel staff regarding VIP clients or special operational needs of a client (early c/in, group arrivals, preferred rooms, etc.
) Responsible for cost effectiveness of the department by operating within the budget and cutting costs where possible by means of purchasing wisely within the budget, in a timely fashion so as to impact the monthly statement correctly. Reviews budget performance quarterly, making adjustments as necessary to the remainder of the budget for the current year. Work on specially assigned projects pertaining to hotel operations. Attend and contribute to all weekly management meetings. Check daily to see that all employees are properly groomed, uniformed and wearing name tags.
Investigate promptly all Front Office over/shorts and report in writing findings to the Hotel Manager/General Manager. Ensure disciplinary process is followed closely in every case involving discipline (i. e. notes in file regarding late and no shows, written warnings, suspensions, etc. ) Assure all hiring and termination policies are followed including the proper paperwork is filed and sent to Human Resources. Interact freely with employees to find better ways to approach problems and solve them. Deposit daily cash intake, assure accuracy of deposits and order change for the hotel.
Responsible for the petty cash and change bank for the Front Desk and assuring monies are accounted for at all times. Regularly submit petty cash for reimbursement, code all petty cash to the correct general ledger account. Submit payroll bi-weekly for Guest Services staff including incentive pay. Develop Incentive Program for Guest Services staff which motivates them and increases monetary intake for the hotel. Hold monthly staff meetings. Generate travel agent commission report bi-monthly, assure its accuracy and submit for payment. Oversees the ADR and OCC (short-term) of inventories, opening and closing availability as necessary.
Organize and track comment cards. Make weekly Guest Services staffing schedules with Hotel Manager/General Manager's approval. Make sure that accountability procedures are followed by all Guest Services personnel for parking, safe charges, internet, and other incidental charges. Make every effort to assure guest luggage is always stored in a secure area. Reconciliation of city ledger accounts. Reconciliation of daily cash deposit. Work closely with all departments, housekeeping and maintenance, keeping the lines of communication open and healthy.
Be sure Guest Service Culture is implemented and maintained. Perform other related duties as requested by Management. Assimilate into the Hotel's culture through understanding, supporting and communication. Demonstrate working knowledge of the service standards. Qualification Standards The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodations. Excellent oral and written communication skills.
Ability to manage outside departments and agencies. Ability to communicate effectively with Management. Excellent organizational skills. Ability to work well under deadline pressure. 2 year college degree required or 3 years of hotel experience. 3 years of cross-functional experience in hotel management or related industry is essential. Cross-brand or product line experience preferred. Strong experience in hospitality forecasting, pricing and inventory control is essential. Adaptable to schedule changes Physical Requirements Seeing Color Perception Hearing/Listening Clear Speech Climbing Touching Dexterity Ability to move distances Lifting/Carrying Pushing/Pulling Bending/Stretching Sitting for long periods Standing for long periods Mental/Reasoning Requirements Reading/Writing - Complex Math Skills - Complex Clerical Analysis/Comprehension Negotiation Skills Judgment/Decision Making Leadership/Staff Motivation Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.
Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. CORE WORK ACTIVITIES
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire
work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Attention to customer service with a professional and pleasant personality. Available to work a flexible schedule including evenings, weekends, and holidays. Perform other reasonable job duties as requested by Supervisors. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
