General Duties : -Complies with all company policies and procedures as set forth by the company. -Required to maintain kitchen cleanliness and organization on a consistent basis. Ensures proper sanitation of the entire kitchen area according to company standards.
-Works with management to ensure cleanliness of the restaurant's interior and exterior premises. -Ensures that customers are consistently satisfied with their dining experience on a daily basis. -Demonstrates and ensures proper customer service standards as set forth by The company are followed. -Professional and calm while dealing with disgruntled customers and complaints. Notifies BOH Shift Supervisor with any customer complaint.
-Attends all pre/post-shift briefings and scheduled meetings. -Complies with all updates, changes and/or new material, policies and/or procedures set forth by management.
Essential Duties : -Performs all essential job functions as required by a BOH staff member-Able to efficiently run every station in the back of the house-Ensures that all food is properly prepared according to company's recipes, procedures and standards. -Monitors for consistent food product quality, presentation, portion control and variety-Ensures product quality, presentation and portion control (applicable to restaurants with the bullet train system). -Properly displays all food. -Consistently maintains kitchen and
center cleanliness, sanitation and side work duties in a timely manner.
-Able to prepare and complete daily opening, mid and closing duties as assigned by management. -Assist with proper storage and organization of deliveries in a timely manner, especially fresh and frozen items. Follows safe stock levels according to company standards. -Communicates and reports to BOH Shift Supervisor and/or BOH Lead on all BOH operational issues and service concerns on a daily basis and/or immediately if necessary. -Performs other assignments and duties as determined by the BOH Shift Supervisor, BOH Lead Supervisor, Restaurant Assistant Manager and/or Restaurant Manager.
Job Knowledge, Skill and Ability : -Be organized, clean, and neat in work environment -Able to remember, recite and promote menu items Working Conditions : -Primarily works indoors in a restaurant environment. -Will be exposed to abnormal temperatures as required by job duties (kitchen refrigerators, freezers, fryer). -Exposure and use of chemicals will be required for kitchen cleaning and sanitation. Work Hours : -Will work between 4-6 hours per shift. Times and hours worked per week will vary based on operational needs. -Required to work a minimum of 3 shifts per week including nights, weekends and holidays as needed.
Two of the three work availability times (day or night) must be weekend shifts. Requirements : -High School Diploma. -Neat, clean, and well-groomed appearance. -Basic knowledge of food and beverage, service standards, customer relations & etiquette. -Able to serve alcohol (applicable to stores with liquor license), if ever required. -Tuberculosis (TB) Clearance in accordance with the Department of -Health's Food Handler guidelines (Hawaii only). -Able to accurately identify color-coded food plates for correct plating of food. -Read, write and speak English fluently.
-Ability to communicate clearly both verbal and in written form. Physical Job Requirements : -Constant: Standing and walking -Frequent: Bend, stoop, reach and twist -Ability to lift up to 40lbs and move up to 50lbs through a crowded room on a continuous basis through the shift -Operate and clean kitchen equipment-Be able to operate, load and unload trash compactor.
