programs, and hands-on studio art classes. Summary The Art Center seeks a Part-Time Security Officer to safeguard and protect all assets, personnel, students, visitors, and guests. Concurrent with ensuring a safe environment, this position provides excellent internal and external customer service.
Essential Functions Protection of assets, personnel, and visitors Provides security for galleries, public spaces, studios, meeting rooms, offices, storage areas, traffic corridors. Is vigilant to maintain situational awareness at all times to mitigate vulnerabilities, and prevent persons from removing, vandalizing, stealing, or destroying work of art or other museum property. Maintains current
knowledge of museum exhibitions and related security considerations for all galleries. Observes artwork and galleries in assigned area of responsibility for condition changes of any kind; promptly reports inconsistencies and potentially harmful conditions such as environmental effects (water leak, humidity, temperature, condensation, etc.
) to the Director of Security or Security Supervisor. Understands and executes Security's standard operating procedures and special orders. Response to emergency calls for assistance administers first aid and records details of visitor incidents as needed. Internal and external customer service Respectfully remind/inform visitors of rules, regulations,
and proper conduct while in the museum Generate excitement about and interest in the Art Center by providing visitors information on the Art Center, its programs, and activities.
Uphold the Art Center's commitment to inclusivity and accessibility. Maintains a team-oriented attitude Other Responsibilities Attends meetings and training programs to maintain current knowledge of Art Center programs and policies. Act in ways that reflect favorably on the Art Center and maintains professional standards in the quality of performance and demonstration of concern for the Art Center's collection, programs, and facilities. Adheres to Des Moines Art Center Code of Ethics, Employee Handbook, and other organizational policies.
Qualifications Dependability, flexibility, and adaptability, in a dynamically moving and event-driven environment Ability to exercise good judgment in carrying out established policies and procedures for security and safety of people, artwork and museum facilities in a consistent manner. Ability to understand and effectively communicate verbally, and with appropriate body language. Some training in security and/or safety is preferred. Must be 18 years of age or older. Decision Making Participates in day-to-day decision making within established security procedures and organizational policies, utilizing good judgment in evolving situations, always with a customer-focused mindset.
Reporting/Contacts This position reports to the Director of Security and has frequent contact with peers and supervisors in security, maintenance, installations, education, visitor experience, museum shop, and curatorial departments. Security Officers are in constant contact with museum visitors, docent volunteers, and students of all ages. Special Considerations Most often, work is inside, in a climate-controlled environment with light background noise.
Shift times may vary to meet the museum's requirement to staff the facilities during open hours and to staff private events. Work requires long periods of sustained standing. Approximately 95% of the time is spent standing or moving around work areas. Balance of times (approximately 5%) is spent seated. Speaking/Hearing: Clear dictation is required for activities which demand detailed or important instructions spoken to others accurately, clearly, or quickly. Adequate hearing is necessary for effective communication with visitors. Vision: Corrected vision close to 20/20 is necessary to inspect artwork and gallery conditions.
Lifting/Carrying/Pushing/Pulling: The ability to lift and carry weights that may exceed 20 pounds. Stooping/Kneeling: The ability to stoop and kneel is necessary for performing inspections. Reaching/Handling: Good manual dexterity is necessary for radio use and handling of keys and doors. To be considered for this position, you must be available to work during the following times: Thursday evenings (4 9 pm), Saturdays (10 am 4 pm), and Sundays (12 4 pm). Position requires 15 20 hours per week. Starting wage negotiable based on skill and experience. This position will remain open until filled. 0
Security & Visitor Experience and has frequent contact with peers and Lead Officers in security, maintenance, installations, education, visitor experience, museum shop, and curatorial departments. Security Officers are in constant contact with museum visitors, docent volunteers, and students of all ages.
Essential Functions Protection of assets, personnel and visitors Provides security for galleries, public spaces, studios, meeting rooms, offices, storage areas, traffic corridors. Maintains situational awareness at all times to mitigate vulnerabilities, and prevent persons from removing, vandalizing, stealing, or destroying work of art or other museum property. Maintains current knowledge
of museum exhibitions and related security considerations for all galleries. Observes artwork and galleries in assigned area of responsibility for condition changes of any kind; promptly reports inconsistencies and potentially harmful conditions such as environmental effects (water leak, humidity, temperature, condensation, etc.
) to the Director of Security and Visitor Experience or a Lead Officer. Responds to emergency calls for assistance, administers first aid and records details of visitor incidents as needed. Internal and external customer service Respectfully remind/inform visitors of rules, regulations, and proper conduct while in the museum Generate excitement about and interest
in the Art Center by providing visitors information on the Art Center, its programs, and activities.
Uphold the Art Center's commitment to inclusivity and accessibility. Other Responsibilities Attends meetings and training programs to maintain current knowledge of Art Center programs and policies. Act in ways that reflect favorably on the Art Center and maintains professional standards in the quality of performance and demonstration of concern for the Art Center's collection, programs, and facilities. Adheres to Des Moines Art Center Code of Ethics, Employee Handbook and other organizational policies. Qualifications, Knowledge, Skills and Abilities Dependability, flexibility, and adaptability, in a dynamically moving and event-driven environment Ability to focus on solving conflict, not blaming; maintaining confidentiality; listens to others without interrupting; keeping emotions under control and remaining open to others' ideas and tries new things Must be able to solve problems and respond quickly and calmly in stressful situations Must be consistently at work and on time; ensuring work responsibilities are covered when absent and arriving to meetings and appointments on time Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process and makes timely decisions Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives and supports everyone's efforts to succeed Ability to understand and effectively communicate verbally, and with appropriate body language.
Must be 18 years of age or older. After successfully passing a 90- day probationary period, a Security Officer I is eligible to apply for Security Officer II.
Required Education, Experience and/or Certification None. Decision Making Participates in day-to-day decision making within established security procedures and organizational policies, utilizing good judgement in evolving situations, always with a customer-focused mindset.
