company and economic climate. You'll be involved in serving our communities, building lasting relationships, and be inspired by the best to grow in your career. Ours teams embrace challenge, we are very tenacious; the tenacity is what feeds our passion to be the best, but in the warehouse, we just call this True Grit.
ABOUT THIS ROLE The service manager is responsible for the customer service of the location, overseeing service technicians and counter sales specialists. You will work closely with the location manager on the operation side of the business. Responsible for reviewing work and career pathing with current team members. DUTIES INCLUDE Greet customers and prepare service orders
Assign service work to technicians Maintain parts inventory and order parts as needed Check parts deliveries for accuracy Manage proper waste disposal procedures Ensure that equipment maintenance guidelines are followed Schedule repairs for equipment when necessary Ensure that all service estimates meet appropriate guidelines Responsible for all aspects of managing a staff of Service Technicians to include: Ensure high levels of productivity Performance reviews / addressing & documenting performance related issues Payroll/timecards for EBT and temporary employees Reporting and documenting any disciplinary issues with staff Enforce safety compliance with all service technicians Responsible for
employee safety training, meetings, and maintaining a safe working environment Identify bottlenecks and implement solutions that increase the efficiency of the service department workflow Recruiting and Interviewing team members for open positions REQUIREMENTS At least 2 years' experience as a supervisor or manager in a service environment capacity HS Diploma or GED equivalent required Strong organizational, time management, and problem-solving skills Pursue training and developmental opportunities Dependable and reliable Strong attention to detail and accuracy Must have a valid CA Class C driver's license and clean driving record (must be insurable) Proficiency with Microsoft Office programs (Word & Excel - intermediate) as well as inventory systems Able to lift a minimum of 50 pounds Must have strong attention to detail and accuracy Must have good communication skills Ability to work under high pressure situations Must be able to delegate work Ability to meet deadlines, multi-task, and work independently on tight deadlines with multiple priorities LOCATION This position will work out of our Yuma, AZ location.
BENEFITS Competitive Medical, Dental, Vision, ADD, Life, FSA and DCAP Benefit Options Generous 401k with Company Match Paid Holidays Vacation and Sick Leave Annual Employee Christmas Trees, Tax Services, Tailgate and Tickets to events, Employee birthdays, mingles and lunches You'll have the opportunity to work with great people and make a real impact - while being your unique, authentic, self at work.
WHY SHOULD YOU APPLY We grow together. We believe in supporting all employees with all the resources and tools to be successful. We invest in our people; we learn together, and we grow together. We celebrate OUR people, and we want each employee to have a long career with East Bay Tire. We focus on giving people our utmost attention.
Building and keeping relationships, going above and beyond, and offering world class service is of utmost importance to each member of our team. We are proud of how we got to here and want to continue to build for our future. East Bay Tire promotes a work environment that encourages problem-solving, collaboration, and a culture of growth. We roll up our sleeves, we work together, and we support each other. We pride ourselves on having a very diverse team that matches our diverse customer base. WE have an inclusive culture, where different perspectives - professional and personal - are respected and welcomed.
We pride ourselves on being a fast-paced company that recognizes talent and rewards hard work. We offer flexible work hours, a work environment that allows for work/life balance, a family focused approach, and competitive benefits and events that support employee wellness. PHYSICAL AND/OR MENTAL DEMANDS While performing the duties of this job the employee is required to: Work in an environment where there can be medium to loud noise Routinely use computer equipment including monitors, keyboards, etc. Frequently sit and stand to perform work, visit offices, attend meetings, and put supplies away, pack boxes or put materials together Ability to lift to 50 pounds Work flexible/varying schedule to support the team, customers, and deadlines ADDITIONAL INFORMATION Applicants must be fully authorized to work in the U.
S. and physically be in the U. S. East Bay Tire is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veteran status, interactionual orientation, gender identity, or any other protected factor. NOTICE TO RECRUITERS, EMPLOYMENT AGENCIES AND/OR VENDORS Please note that East Bay Tire does not accept unsolicited resumes from recruiters, employment agencies or vendors.
In the absence of a signed Recruitment Fee Agreement, East Bay Tire will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without East Bay Tire's authorization, East Bay Tire without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of East Bay Tire. Verbal commitments from any East Bay Tire employees will not be considered binding terms.
This applies to all East Bay Tire locations and offices. It is the responsibility of all third-party recruiters and vendors to know this policy.
