at least 2 years of experience in pest control, install or wildlife control and a desire to lead a team of service professionals. This role will report directly to the Branch Manager. Supervisory Responsibilities Lead a team of 6-10 technicians. Essential Duties and Responsibilities The role of the Service Manager is to lead and manage an assigned group of Pest Control Technicians in the completion of their assigned service area.
This position is responsible for managing a group of Service Technicians in the field, overseeing their day-to-day activities and professional development while ensuring the delivery of stellar customer service. Additionally, this role provides safe and effective
pest management solutions to evaluate new customers' needs, maximizes required performance outcomes, keeps records of service activities, and submits reports to management as required.
Day-to-day functions of the Service Manager include: · Evaluate the quality of work completed and service being delivered· Participate in the review and evaluation process of team members· Administer, train and coach Technicians· Conduct vehicle inspections· Conduct regular staff meetings to ensure that goals and objectives are clearly communicated with branch staff· Provide guidance and leadership to enable staff to meet these goals and objectives· Conduct weekly one on ones with each team member· Collaborate
with other departments to provide quality training, including 1-1 field training with team members· Work with Branch Manager to hire and train new team members· Respond to customer's needs in a professional and timely manner· Work with the Communication Center to ensure fluid transfer from phones to field operations· Accurately completing paperwork in a timely manner· Attend all scheduled training· Review and approve employee timecards and paid time off requests· Responsible for reviewing and analyzing reports from Azuga, Truce, and Pest Pac· Daily route optimization· Visit trouble accounts for the Branch as needed· Perform other duties as assigned Qualifications and Education Requirements · Minimum 2 years' experience in pest control or in a managerial/supervisory role· Must hold a state issued appropriate pest control registrations, licenses, and certifications or the ability to obtain within 90 days of assuming the role· A valid driver's license with a consistently good driver's score card· Availability to work a flexible schedule· Availability to work some evenings and weekends if needed· High school diploma or equivalent Required Skills · Ability to read, write, speak, and comprehend English· Good oral and written communication skills· Solid attention to detail PREFERRED SKILLS · Understands how to manage a team· Proficient in Microsoft Office· Technical proficiency with computers, smart phones, Pest Pac, etc.
Physical Requirements · Must be able to lift to 50 pounds· Ability to safely move about customer locations, ascend/descend stairs and ladders to service out of the way areas, and position self to conduct service under/around furniture, equipment, and tight spaces· Ability to safely move items and equipment weighing up to 50 pounds· Ability to work outdoors in all weather conditions Job Posted by Applicant Pro
of consumable inventory, such as packaging, adapters, and cables, as well as the direct purchasing of medical supplies, medical & laboratory equipment, and managing contracts, pricing and service levels of global couriers and freight carriers. RESPONSIBILITIES Calculating acquisition cost, lead time and logistics expenses for both standard portfolio, and custom services/products.
Providing product information, both internally and externally. Creating, submitting, and tracking Purchase Orders. Tracking, analyzing, and reporting of vendor and equipment performance. Evaluating vendor capabilities regarding quality, technology, service, and timeliness; reconciles discrepancies in invoicing
and goods receipts, as necessary. Collaborating with vendors to ensure a positive working relationship, while negotiating and maintaining favorable terms and conditions.
Acting as liaison between vendors and involved internal teams, to resolve procurement related problems. Managing cross-functional team on Vendor Qualification audits, to evaluate process capabilities, manufacturing capacity, QC procedures, technology leadership, managerial and financial stability. Promoting synergy between Procurement, Development, and Product Management to drive products down faster learning curves. Supporting the development, implementation, and maintenance of the Preferred Vendor schedule. Performing
Day-to-Day requirements to maximize supply chain efficiency and value.
EDUCATION AND EXPERIENCE BA/BS degree in Supply Chain, Operations, Business or Medical Technology. Advanced degree preferred, preferably an MBA in Business or Technology. CPM/CPSM and/or APICS certification preferred. 2-3 years supply chain experience with progressive responsibility, ideally Laboratory or Medical related. Previous experience with turn-key finish goods sourcing and buy/sell sourcing. Strong contract negotiation skills with precise written communication. Understanding of regulatory requirements related to ISO9001, ISO13485, FDA, Gx P and/or MDR. Ability to prioritize and handle multiple assignments with various deadlines.
High Business acumen and attention to detail. International sourcing experience. Proficient with Microsoft Excel, Outlook, Word, and Power Point. Fluent in English and preferably a foreign language (Spanish, Mandarin, German or French). Salary commensurate with education and experience - target $70,000 annuallyRemote flexibility - up to two days per week with manager approval Job Posted by Applicant Pro
