and product roadmap of the Corporate & Investment Banking and Commercial Real Estate CRM platforms, focused on providing end users with actionable client insights, driving a positive end user experience, optimizing data quality & efficiencies, and mitigating risks.
In addition, this role will serve as a product owner focused on implementing ongoing enhancements to our CIB CRM platform aligned to the product roadmap. In This Role You Will: Support delivery of strategic and transformational CRM initiatives supporting Corporate & Investment Banking and Commercial Real Estate lines of business Lead CIB CRM projects from initiation to implementation and transition to BAU, leading and influencing
other project resources and partner teams Support the creation of an implementation strategy for CIB CRM projects and product releases based on input from business, product development, technology and partner teams, including cost/benefits Collaborate with CIB leadership, business users and technology to identify, document, and launch enhancements to the CIB CRM to support the needs of Corporate & Investment Banking Manage and prioritize product backlog for CRM enhancements; serve as product owner for a scrum team and build collaborative relationships with technology partners Work with business leadership and process engineering teams to understand and articulate business process requirements
& impacts; translate requirements into a technology and process design in the CRM Partner with Business, Technology, Compliance & Risk, Transformation, integrated tools owners, and other key stakeholders on the planning, execution, management of CIB CRM projects Perform data analysis to support project activity and support decision making around tools design Participate and oversee User Acceptance Testing related to effort Ensure that change management (communication & training) and user experience (adoption) is a key focus Effectively communicate with business partners as it relates to project progress, health and status Required Qualifications: 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Subject matter expertise and working business knowledge of Corporate & Investment Banking, Markets, or commercial real estate businesses 3+ years of experience serving as a product owner for a CRM tool and shaping strategic vision 3+ years prior experience in leading small or medium complexity projects; complex or large-scale project participation Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important Strong ability to work with business stakeholders, including providing credible challenge as needed 3+ years of agile experience, strong familiarity with Jira Advanced Microsoft Office (Word, Excel, Outlook and Power Point) skills Excellent verbal, written, and interpersonal communication and presentation skills Knowledge and understanding of complex IT environments: cross-functional areas, large number of interfaces and data sources Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment Ability to articulate issues, risks, and proposed solutions to various levels of stakeholders and management Posting End Date: 28 Dec 2023 Job posting may come down early due to volume of applicants.
We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, interactionual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. PDN-9a6af11f-fd95-44e2-bc6b-0d88758bc3dc
