duties may include, but are not limited to : Oversees the daily activities of staff including completion of all work orders. Ensures completion of preventive and predictive maintenance programs for buildings including tenant service for assigned buildings.
Oversees the electrical, mechanical and general construction activities for space projects, minor and major building renovations and modifications. Administers PC based energy management system. Plans building related renovation and repair projects. Gives recommendations regarding new systems and technologies. Requirements H. S. diploma or equivalent. State certificate of competency, journeyman's level in an applicable trade required
and a minimum of 5 years of electrical and /or mechanical experience with 2 years leadership experience. Knowledge and understanding of complex electrical and mechanical systems, complex building operating technologies, and building and environmental law, codes and regulations required.
Requires a valid federal/state/local driver's license. Requires the ability to lift or move objects up to and including 50 pounds. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler.
We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week.
Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation.
Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance.
with the day-to-day implementation of policies, procedures and programs that will assure a well-managed, well-maintained building, placing maximum emphasis on positive response to the concerns and needs of the associates, environmental health and safety, and quality programs, in coordination and conjunction with Elevance Health's goals and objectives.
Assist in the day-to-day operations of the facility(s) or campus including janitorial, life-safety, engineering and general maintenance are implemented and carried out in a manner consistent with company policies and ownership directives. Ensure all contracts are reviewed on a regular basis and are bid out as needed and assures invoices
match contract pricing. The position coordinates the activities, financials, vendors and manpower required for current and future needs of the building and operations.
Ensure there is a prompt response to requests from associates and the implementation of ongoing programs to backss associate needs and to assure problems are being solved promptly. Ensure that all site-specific documentation and reports are completed accurately and on time, including (and as applicable): Property Information Book, Site Operating Manual, Emergency Procedures Manual, IIPP Manual, Local Code Compliance Log, ADA Compliance Log, OSHA Log, Safety Meeting Log, Elevator Logs, Janitorial Log, Purchase Order Log,
Vendor Certificates of Insurance, As-built Drawings, IIPP Manual, Paid Invoices File, General Files, Contract Files, Annual Property Conditions and Year-end Performance Report, and other reports and documentation as required.
Assist facility management in preparing, reviewing, as needed all budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the facility(s) or complex. Coordinate the preparation and publication of the annual budget, quarterly reforecast, and business plans. Assist in the development of capital budgets for the property; includes contributions towards a five-year plan of maintenance, facility improvement, and cost reduction initiatives.
Responsible for the collection, analysis and reporting of such statistical data as may be required to provide accurate and current backssment of facility management objectives. Monitor and ensure that vendors comply with insurance requirements and coordinate all claims as required. Requirements BA/BS degree in Business or related field of study and a minimum of 5 years of experience in Corporate Real Estate, Facilities Management, Data Center Critical Infrastructure, construction and advanced built environment technologies; or any combination of education and experience, which would provide an equivalent background.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health.
Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates.
Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health.
We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance.
posting to customer accounts. Research payments to determine the correct account to post to. Banking experience is a plus. Handling mail in the office as needed. Currently 2 days in the office and 3 days remote. Responsible for performing diverse operational financial and policy activities of a non-routine nature.
Interprets and communicates departmental and organizational policies and procedures. How you will make an impact: Receives, validates, and enters information into Finance systems. Adheres to maintained internal controls and tracking reports for reconciliations and analysis. Monitors and updates controls to ensure compliance. Conducts independent analysis to resolve complex
and varied work process issues. Minimum Requirements: Requires H. S. Diploma Requires a minimum of 4 years relevant work experience; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Experience, Qualifications: AA/AS Degree in Accounting is strongly preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making
healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week.
Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance.
permanent disability, rebuild their lives with hope, independence and dignity, advocating for their full inclusion in all aspects of community life. At Shepherd Center, you'll discover a diverse and inclusive environment, enlightened leadership, a culture of teamwork, professionalism and mutual respect.
If you are seeking career advancement, continuing education opportunities coupled with a welcoming and fun workplace, competitive compensation and employment benefits, visit our careers page to explore current openings. The Lifeguard ensures the safety of co-workers, patients, and visitors to our aquatic facility and activates emergency first aid and/or rescue procedures. The Lifeguard
assists explaining safety rules, notifies appropriate parties about unsafe situations, and help ensure decorum is followed. This role is instrumental in maintaining orderliness by inspecting swimming pool areas, locker rooms and restrooms and maintains pool equipment, and monitors and records pool temperatures and chemical levels.
This role backsses situations swiftly to make judicious decisions regarding the safety of swimmers and others in the pool area. Ensures the health and safety of the pool visitors and patients. Provides first aid in the event of injury, rescuing swimmers in danger or distress and administer CPR if necessary. Enforces pool rules in an appropriate, fair, and
equitable manner and explaining the rationale for the rule(s) when needed.
Assists therapists and patients as needed. Ensures safety is not compromised. Adheres to the policies and procedures set forth for daily pool upkeep and area. Attends to the cleanliness of the pool area, the pool, and its equipment. Maintains records as needed. Practices proper safety techniques in accordance with Center and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system. Adheres to patient/family centered principles using the communication and engagement tools (OARS/AIDECT).
Performs other duties as required/requested/assigned. Required Minimum Education High school diploma or equivalent preferred. Required Minimum Certification First Aid and CPR certification required. Can obtain at Shepherd Center. Lifeguard certification required. Required Minimum Experience Minimum one (1) year experience working as a lifeguard preferred. Required Minimum Skills Basic computer skills. Proficient communication skills, both verbal and written. Proficient in interacting with people of various ages form diverse backgrounds. Must be able to administer First Aid.
Ability to backss situations swiftly and make decisions regarding safety. Completes orientation and initial backssment of competency successfully by determined due date. Completes mandatory education and annual competency backssment requirements by determined due date. Preferred Qualifications Water safety instructor certification preferred. Physical Demands Ability to swim 300 yards/meters without stopping Ability to tread water for 1 minute Ability to swim, retrieve a 10 lb diving brick from the bottom of the pool and swim the brick to the top without stopping Ability to routinely bend to raise more than 20 lbs Working Conditions Normal patient care environment.
Some potential for exposure to blood and body fluids. Some potential exposure to infectious viruses.
and providing performance goals and metrics, and creating/driving internal processes and systems to ensure appropriate due diligence is applied to business decisions. In this role, you will have an opportunity to develop relationships with multiple stakeholders within DTT, Financial Services, Marketing, Customer Service and Operations as you take responsibility of this multifaceted work.
In addition, you will work with various external parties including card payment acquirers, gateways, card networks, issuers, and wallet providers. This role will represent Treasury across departments from a Customer Payments perspective and support our Franchisees by being a liaison between the credit
card processors and Operators. Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Responsibilities Take a leading role in maintaining credit card processor relationships with existing processors, which involves weekly communication with our Account Executive, and be involved in the exploration of a multi-vendor strategy with new partners Facilitate and lead vendor business and performance reviews Monitor regulatory and credit card association changes and determine the impact to Chick-fil-A ensuring the business is abiding by current rules Participate in Treasury
contract negotiations for card payment acceptance Foster interdepartmental relationships between Legal, DTT, Marketing, and FS by meeting regularly around card payment processing and maintaining a roadmap Represent Chick-fil-A Treasury with the Merchant Advisory Group which works with Merchants, Processors, and the Card Brands to drive positive change in the payments industry.
Collaborate with internal teams on requirements to develop and scale the card payments programs and operations Maintain standard operating and incident response procedures Understand card payment platform objectives, drive initiatives and serve as a liaison between internal and external teams to achieve desired outcomes Assume a lead role on the Customer Payments Execution Team Serve as a subject matter expert in the card payment management area and act as a liaison across stakeholders Grow job knowledge by participating in educational opportunities, networking groups and cross-functional teams Minimum Qualifications Bachelor's Degree in Finance, Economics, Business Analytics, MIS or related field 3-5 years of card payments industry experience Skilled in Microsoft Office Suite Excellent collaborator, critical thinker, and problem solver Excellent communication skills and attention to detail, and ability to communicate complex details simply Preferred Qualifications Demonstrated strategic thinking and cross-functional team influence Experience in Card Payments Account Management, Client Relationships or Operations Minimum Years of Experience 3 Travel Requirements 10% Required Level of Education Bachelor's Degree Major/Concentration Finance, Economics, Business Analytics, MIS or related field
by providing billing and/or receivables services associated with third-party attachments to regulated Georgia Power distribution poles. In addition, the position conducts periodic audits of billing and/or receivables records and investigates and resolves attaching party questions and issues, and supports the collections process, which includes contacting attachers on past due invoices as needed.
Other tasks that may be performed as needed include reconciling accounts, responding to internal and external questions and inquiries, extracting data and generating reports, and collaborating with team members on process designs and improvements. These positions will report to the Georgia Power
Corporate Headquarters building at 241 Ralph Mc Gill Blvd in Atlanta, Georgia, for a minimum of three (3) days per week. Job Requirements : Education: Bachelor's Degree preferred; degree in Accounting, Finance, Engineering or Business Administration is a plus Experience: 3-5 years' experience in distribution field engineering, joint use, make ready, customer service and/or a financial/billing function is preferred Experience in Excel is required; advanced proficiency is preferred Experience in customer support is required Experience in rates, processes and/or billing applications strongly desired Experience in Oracle AR, Oracle AP and Oracle ARCS is preferred Experience in Access, Power BI, and
other database and reporting tools is preferred Experience working with applications such as JETS, CAMP, CSS and JUMS is preferred Experience in joint use and attachment processes in a field or support office role is a plus Metrics reporting and management experience is a plus Experience with content and document management applications with integrations into workflow is a plus Experience with relational databases is a plus (e.
g. ORACLE, SQL SERVER) Knowledge, Skills and Abilities: Knowledge of accounting, corporate finance, analysis and reporting, and Generally Accepted Accounting Principles (GAAP) Must be deadline oriented and have a strong attention to detail Data entry management and general math skills Strong analytical, problem-solving and decision-making skills Ability to plan, prioritize and manage time appropriately Strong interpersonal skills and comfortable interacting with internal and external customers and stakeholders Strong verbal and written communication skills MS Word and Excel - intermediate proficiency Strong interpersonal and organizational skills, and ability to multi-task Sound judgment and discretion concerning confidential and sensitive issues/information Effective interpersonal and conflict resolution skills to build teamwork and trust Must have a customer focus, with the ability to adapt to constant change High initiative and focus on personal development Working knowledge of the following is a plus: Rates for third party attachers Joint Use and Pole Attachment billing policies and procedures Joint Use and Pole Attachment contracts, terms and conditions Concepts of business compliance and controls General knowledge of databases Oracle AR JUMS Technical ability to pull data from a variety of sources, consolidate and analyze the data Ability to analyze spatial and tabular data, support analytics and provide detailed reports Understanding of functional business processes as they relate to billing and working understanding of data attributes that support these business processes a plus Ability to work independently Role Responsibilities May Include : Coordinate activities for Joint Use and Make Ready accounts to ensure accurate and timely billing and receivables for third party attachers to Georgia Power regulated distribution poles Record basic accounting transactions via journal entries Perform general ledger account reconciliations; analyze, research and resolve outstanding items/issues Monitor reports/accounts/expenses; make adjustments as needed Work with internal and external stakeholders to resolve problems, answer questions and provide recommendations Calculate, review, and analyze financial information relating to billing, receivables, and collections; support collections activities Generate standard and non-standard reports; analyze reports and provide recommendations Review workflow processes and provide continuous process improvement suggestions Develop training materials/guidebooks and perform internal and external training related to Joint Use and Make Ready billing procedures and internal controls Prepare and maintain documentation to support any legal challenges and support team in developing legal and regulatory submissions Assist internal and external stakeholders with Joint Use and Make Ready billing questions and communicate accordingly Support the Contracting and Make Ready functions as needed to enhance and improve stakeholder value Assist with updating processes and communications as needed Analyze billing results based on contracts and the appropriate rate and/or costs billed; proactively communicate as needed to add value Establish new accounts and appropriately apply rates that adhere to regulatory requirements and Company policies Adhere to all applicable compliance regulations for rates and specific contract requirements, retention of documentation, and obtaining appropriate approvals as necessary Test and validate system enhancements and rate changes to ensure all rates and job expenses are calculating appropriately Maintain accurate billing documentation for accounts through JUMS Participate in SERP activities as needed, which may include after hours and weekends PDN-9acfc5e4-aeda-424d-a4cd-350a9b7eb524
we offer include general business support, IT and operation support, systems and application support, networking support, and many other technologies that are utilized by our Franchisees. We also focus on continuous improvement, strategy and insights to make things better for today and where Chick-fil-A is headed tomorrow.
The Operations IT Specialists are responsible for providing support to our Chick-fil-A Franchisees and Level I Agents. Responsible for providing support to our Chick-fil-A franchisees in point-of-sale software and hardware, mobile ordering, networking and kitchen production systems. If you are passionate about joining a championship team that focuses efforts on making
it easy with care, Support Now is the place for you. Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Responsibilities Receive transferred calls and assigned cases from level 1 Agents Receive phone calls directly from restaurants during high call volume periods Create and escalate major cases to the appropriate 3rd level support team for issues that are not resolved Identify and communicate noticeable trends in installation, hardware, and software issues Troubleshoot recurring problems to find permanent solutions. Follow standard operating procedures and accurately
log all issues using the ticketing system Support all hardware, software and order replacement hardware at the restaurants Using KCS methodology, contribute to the knowledge base by flagging, editing and creating articles Assist in special projects and perform additional assignments as directed Participate in the on-call weekend duties Work responsibly with or without direct supervision Develop and maintain knowledge by attending regular meetings and training activities Recommend process and procedure enhancements Coach and develop Level I Agents in real time Minimum Qualifications 3-5+ years of work experience Call Center or technical experience required Working knowledge of Microsoft Office Ability to work independently with minimal supervision Must be able to type at least 40 wpm Preferred Qualifications Bachelor's Degree in Information Technology; Computer Information Systems; Business, Marketing Degree or related field 1-3+ years Help Desk/Call Center Experience 1 year or more of experience in technical support including troubleshooting hardware and software issues Customer service experience Hospitality and/or Chick-fil-A restaurant experience, a plus Minimum Years of Experience 3 Travel Requirements 5%
putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business.
That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. About
the Team Business Systems Analyst: Analyzes sophisticated business problems to be solved with automated systems. Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements.
Configures system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business requirements. Designs details of automated systems. May provide consultation to users in the area of automated systems. May lead multi-functional linked teams to address business or systems issues. Note: May be internal or external, client-focused, working in conjunction with
Professional Services and outsourcing functions. May include company-wide, web-enabled solutions.
About the Role Job Description: As a member of our Sales Systems team, you will help craft, implement and handle operational sales systems to support Workday's strategic investments for continued growth and long term operational scale. You will be part of a hard-working business systems team that specializes in portfolio management, business analysis, systems and process design along with good project management skills. You will be responsible for leading the implementation of the next generation of sales systems in the Quote-to-Contract domain. Responsibilities: Work with business partners to define the scope of new quote to contract systems optimizations or transformation initiatives and translate those requirements into detailed use case documentation and functional requirements Use Agile release planning tools such as Jira to develop artifacts and to provide inputs on scope, use cases, workflows, wire-frames, product requirements, acceptance criteria and other materials as needed to support technical design, development and QA activities Chip in to deployment testing process to ensure that developed solutions meet business requirements and use case scenarios Collaborate with IT Architects, Developers and Analysts to refine solution definition and make trade off decisions when vital Assist with enterprise-wide program execution and portfolio tracking including coordination of tasks, breakthroughs, and deadlines associated with the projects that you will lead Intake requirements and design inputs from multiple channels to self-prioritize work and outcomes for the domain you will own Understand, resolve and communicate quasi-technical and functional roadblocks in the capability delivery process Apply data as a tool to influence business decisions and to measure system performance and goals and breakthroughs Give to post-release business readiness and utilization of new features and processes About You Qualifications: Basic Qualifications: Up to 3+ years of Business Systems Implementation or relevant project management experience Other Qualifications: A passion for systems and technology with an ability to identify creative solutions for sophisticated business probleminteractionpertise in one or more of the following areas: Go to Market (GTM) systems, New Product Introduction (NPI), Deal Management, Customer Success, Renewals Process & Operationinteractionperience working with Salesforce suite of applications including CPQ platforms like Apttus or Salesforce CPQBackground in Agile development and release methodologies, especially for automation of business processes, introduction of new products or monetization strategies Be able to function optimally in an upbeat, fast paced environment while maintaining good communication skills, focus and attention to detail Proficiencies in spreadsheet, word, and presentation business applications Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote.
Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote " home office" roles also have the opportunity to come together in our offices for important moments that matter.
Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things.
For more information regarding Workday's comprehensive benefits, please click here. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
on CFA's established analytics tooling stack. This role will be expected to provide analytical support for multiple related projects or workstreams within Field Operations. It will require acting as a Subject Matter Expert in a broad suite of standard data, methods, and tools, including complex features.
The Lead Insights Analyst will work under the direction of the Sr. Principal Team Leader over ED&A Service working with Field Operations. The Lead Insights Analyst will work within a full stack analytics team to provide data and analytical support for Field Operations, including the use of data to understand and evaluate prioritized work from Field Operations Leadership such as the pipeline
of Operator candidates, Grand Opening Restaurant performance, Staffing Models, and Smart Shop visits. Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Responsibilities Works within a team of data engineers, data scientists, and a Principal client lead to convert business problems/questions from Field Operations into effective analytics reports and insights. This role will primarily be responsible for insightful Tableau and/or Thought Spot Visualizations, finding and building data to be retrieved via SQL, and data curation via Alteryx or similar for single dashboard
presentations or ad hoc analyses. Demonstrates in-depth knowledge of and understands risk/safety implications to the broader business, strong knowledge of Chick-fil-A's business and restaurant industry, including use and calculation of relevant Key Performance Indicators (KPIs) and benchmarks Persuasively recommends insights-informed action to leaders and peers across multiple business areas Works comfortably with large and complex datasets that span multiple areas of the organization, and understands how to blend and model data effectively Solves complex analytics problems requiring synthesis of diverse inputs from internal and external sources through the application of a comprehensive suite of descriptive and diagnostic methods and select predictive methods, with minimal oversight Confidently leverages a broad suite of standard analytics tooling that may require unique or complex integrations across systems while coaching others to do the same, including Tableau, Alteryx, Thought Spot, and AWS services Acts as subject matter expert for standard data usage patterns, analytics tooling and analytic methods and procedures while coaching others within the analytics community to do the same Minimum Qualifications Proficient with Tableau or similar data visualization tools Comfort with Alteryx or similar ETL platforms Strong SQL programming skills Familiarity with cloud data storage and compute concepts, particularly AWS S3 and Redshift Strong applied knowledge of basic statistical concepts and data best practices Demonstrated ability to produce scalable and repeatable analytic processes Demonstrated ability to partner with peers and leaders using strong written and verbal communication Fast learner with a desire to gain new and improve existing analytic skills Comfort and ability to ask questions and seek assistance when necessary Preferred Qualifications Experience providing data or analytical support for risk, travel, or security functions Familiarity with Thought Spot Business Intelligence solution General awareness of a breadth of cloud compute concepts and capabilities Strong understanding of data governance principles and procedures Strong statistical programming skills in R or Python 5+ years experience Minimum Years of Experience 3 Travel Requirements 10% Required Level of Education Bachelor's Degree Preferred Level of Education Masters Degree Major/Concentration Business, Statistics, Analytics or Mathematics related fields
