in their roles. Overview Under the direction of the Regional Manager, the Community Manager supports and assists in all aspects of community operations. Responsibilities The Community Manager supervises all community associates. Ensures that the property follows all tax credit requirements.
The Community Manager supports and participates in fulfilling the customer service and leasing standards. Responds to resident requests promptly and courteously and provides solutions to resolves resident issues. Direct all marketing efforts. Assist in preparing all paperwork specific to new and renewal lease agreements. Determine lease renewal rates and assist in delivery of renewal letters to secure
renewals. Recommend rental rate adjustments or concessions to the Regional Manager necessary to increase rental activity. Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue.
Reporting responsibilities include preparation of weekly and monthly reports, 3-day demands, delinquency report updates, other income, and utility tracking spreadsheets, move-in/move-out inspections, invoices, final security deposit disposition reports and any other reports requested by the Regional Manager. Direct the organization
of community resident activities, preparing newsletters and maintaining resident loyalty and retention programs.
Identify areas for improvement and improve the efficiency, productivity, and profitability of the community. Research and shop the competition a minimum of one time per quarter to ensure that rental rates, concessions, security deposits etc. align with market conditions. Collect, post, and deposit rents/security deposits and other community income daily. Lead the maintenance and management of budgeted occupancy, collections, and expenses. Qualifications A minimum of three (3) years' experience as an onsite Community Manager or Assistant Community Manager in multi-family housing, hospitality, or similar industry.
A high school diploma or equivalent is required. College education, CAM or ARM certification preferred. Housing Credit Certified Professional (HCCP) designation preferred (for LIHTC) Certified Occupancy Specialist (COS) designation preferred (for Section 8) 1 year of experience in LIHTC communities. Valid driver's license. Why Join Peak Living 3 Weeks of Paid Time Off (PTO) 10 Paid Holidays + 3 Floating Holidays Medical, Dental, and Vision Plans 401k matching Employee Referral Bonus Program Employee Assistance Program Employee Appreciation Events Job Posted by Applicant Pro
living is required for this position and housing is provided and part of the compensation package. Company overview Founded in 1958, Star's Mission Statement is: We provide superior service to manufactured home communities, maximizing value of the properties that we are entrusted to serve.
The Star Companies is a family-owned and operated firm specializing in the manufactured housing industry. With communities throughout California, Colorado, Idaho and Nevada, we provide value in housing and integrity in service. Company Core Values Transparency Inspired Disciplined Accountable Results Oriented Position Performance Objectives Perform regular inspections, investigate and resolve tenant
complaints Contract for maintenance services and provide oversight of vendors Schedule, supervise and complete repairs in common area building and landscape Manage and maintain community safety by interpreting and applying occupancy policies and procedures, establish and enforce precautionary policies and procedures; respond to emergencies Work with Regional Property Manager to forecast capital improvement projects, define scopes of work, obtain bids, write up purchase orders Oversee collection of rents and security deposits, post to Rent Manager, make deposits to the bank with a check scanner Accept applications for residency, participate in processing of applications, conduct lease signings
Ensure park competitiveness through surveying local rental rates, calculating overhead costs, and general budgeting Represent the community as the local liaison for existing residents, prospective residents, vendors and government officials Maintain resident files and confidentiality Evening monitoring of facilities and lock-up, with occasional weekend presence Key Competencies Mobile home park property management experience Must live on site in provided housing Possess strong leadership and organizational skills Be a self-starter, work with little or no supervision, while being part of the management team Have experience with capital expenditure projects and vendor/contractor oversight Keep up to date on the CA Mobilehome Residency Law and Title 25 Deal tactfully with personnel, residents, family members, visitors, and the general public Speak, write and understand English to communicate with supervisors, employees, residents, and families Possess good judgment, have common sense, prioritize multiple tasks, meet deadlines and create value through service for our residents while moving the community in a positive direction Be computer literate in Rent Manager or Yardi, Excel, Word, Outlook, etc.
Possess excellent Interpersonal and Customer Service Skills Possess a valid Driver License, reliable transportation, and automobile insurance Physical Requirements Has the ability to work at the park's community office in front of a computer screen/typing approximately 80% of a typical working day; Has the ability to walk the community for extended periods of time; Has the ability to bend, reach and lift boxes and office supplies up to 30 pounds.
Experience Requirements 2-3 years' property management experience AA degree, minimum WMA MCM certificate ARM Certificate Some maintenance experience What we offer Medical, Dental, Vision Insurance 401(k) Vacation Accrual, accrual begins immediately Paid holidays Compensation: $40,000 to -$50,000 annually, plus housing and utility compensation Location: Huntington Beach 92648 If this position caught your eye, apply online now.
