is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR!
NASCAR seeks a talented professional to join in the position of Director, User Experience based in our Charlotte, North Carolina office. This person is responsible for optimizing the NDM site network and platform for KPI goals while maintaining a focus on delivering the best possible experience for the end user. Duties include but are not limited to: Evaluate existing sites, apps and products for usability. Oversee the
testing and improvements of the end user experience across the NDM platform of sites and apps, including but not limited to optimization of desired user behavior driving KPIs.
Participate in QA activities in order to find bugs, broken links, typos, incorrect journeys, etc. in order to prevent a negative user experience. Serve as a resource for the technical design team for incorporating UX best practices into all design work; collaborate closely with data science teams to make data-informed design decisions. Serve on various project teams, providing feedback on all projects with the end user in mind. Provide leadership and guidance of ongoing innovation in the digital space. Collaborate
in the creation and execution of a plan for testing website changes and enhancements prior to launch.
Proactively monitor website, web platform, and associated web properties for performance issues and errors. Develop personas, user stories and other resources that capture user needs. Collaborate with cross-functional teams for a unified approach to user journeys. Mentor and coach team members on best practices in user research, usability testing, and data interpretation. Lead client workshops, anticipate potential UX challenges, and propose innovative solutions. Collect and analyze user behavior through surveys, online experiments, benchmark studies, traffic patterns, and lab studies to ensure we're creating and maintaining an intuitive, innovative, and easy to use digital platform.
Integrate with the Data Strategy and Web Analytics teams to conduct testing across digital properties. Provide guidance for clients and internal stakeholders with expertise to implement solutions based on overall requirements. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Travel: 10%, including weekends Required skills / experience: Bachelor's degree from four-year college or university required and a minimum of eight (8) years related experience and/or training in a digital or ecommerce environment; or equivalent combination of education and experience.
Directly supervises assigned staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquires or complaints from customers, regulatory agencies, or members of the business community.
Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. Ability to define problems, collect data, establish facts, and draw valid conclusions. Proficient on Company-provided hardware and software including Microsoft Office Suite. Basic understanding of Adobe Analytics, Target, User Testing software and/or other site testing and feedback tools a plus. Ability to stay on top of the latest trends and be both familiar and active with the digital media space and understanding how new technologies can ensure the company remains an innovator Ability to establish and maintain productive, mutually-beneficial relationships with management, professional staff, third-party partners / vendors, celebrity talent and media of all types.
Ability to make decisions and move to action with a hands-on approach. Ability to work effectively in a collaborative environment to create top-performing interfaces.! Learn more about this role and our team by applying at www. careers.
for consideration. NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, interactionual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists. Follow us on Twitter @NASCARJobs to stay current on all of our openings.
is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR!
NASCAR seeks a talented professional to join in the position of Account Executive, Diversity & Inclusion based in our Charlotte, North Carolina office This person is responsible for development, coordination and execution of programs within NASCAR's Diversity & Inclusion department. Duties include but are not limited to: Manage day-to-day aspects of the company's Diversity Internship Program including but not limited to
recruitment, onboarding, programming and logistics. Facilitate the implementation/formulation of the company's sponsored diversity, equity, and inclusion programs and initiatives (internally and externally) by monitoring progress, identifying and taking appropriate action to ensure the developments remain on target.
Liaise between Diversity & Inclusion department and employee resource groups. Create and execute content for department website, e-newsletters and social media outreach. Identify events and cross-departmental opportunities that align with department goals. Provide expertise for diversity, inclusion outreach initiatives including Multicultural / Community Outreach Tour
Provide Track Activation Support - credentials, golf carts, parking and access stickers.
Execution of department events as needed. Demonstrate a high level of positive and constructive communication between internal and external customers. Attend (both in-person and virtual) meetings, presentations, banquets, receptions, ceremonies, conferences, conventions, seminars, tournaments, races, and other events in conjunction with department programs and initiatives. Develop reports and analysis to evaluate the effectiveness of the company's sponsored diversity programs. Travel: approximately 35%, including some weekends. Required skills / experience: Bachelor's degree (B.
A. ) from four-year college or university Bachelor's degree and A minimum of 1 year related experience in Marketing, Communications, Sports Management (preferred) or Diversity and Inclusion; or equivalent combination of education and experience; experience in sports/sports management preferred. Strong decision-making skills. Ability to manage resources. Strong customer service, administrative, organizational, and negotiation skills. Effective time management skills. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Fluency in Spanish (speaking, reading and writing) is a plus. Proficient with Company-provided hardware and software. Familiarity with Microsoft office suite, including Outlook, Excel, Word, Power Point, and MS Project preferred. Advocacy, and in-depth understanding, of diversity issues.! Learn more about this role and our team by applying at www.
careers. for consideration. NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, interactionual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists. Follow us on Twitter @NASCARJobs to stay current on all of our openings.
