provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
DUTIES AND RESPONSIBILITIES • Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience• Greet each customer and uses his or her name whenever possible• Avoid personal conversations with other associates when customers are present• Ensure store office functions are completed
accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar• Ensure work station and front end area of the store has a neat and clean presentation• Maintains proper knowledge of all sales associate register functions and Front End accounting services• Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner• Ensure the MVP savings center KIOSK is filled with paper and properly working• Performs the task of sales associate
when scheduled or as needed per the surge plan guidelines• Performs the task of the customer lead as needed to ensure service standards are maintained• Maintain alertness and calls for assistance when needed to service customers per service standards• Is courteous and helpful to other associates• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code• Adhere to all company guidelines, policies and standard practices• Observe and correct all unsafe conditions that could cause associate or customer accidents• Notify QA of any cleaning issues or maintenance required on front end• Successfully complete computer based training (CBT) and training aid courses• Perform all other duties as assigned QUALIFICATIONS • High school graduate or equivalent preferred• Effective communication and customer service skills• Ability and willingness to learn multiple tasks and technical requirements of the job• Ability to perform the technical requirements of cashier and service center• Must meet minimum age requirements to perform specific job functions• Must be able to meet the physical requirements of the position, with or without reasonable accommodations PHYSICAL REQUIREMENTS • Ability to use computers and other communication systems required to perform job functions• Perform repetitive hand and arm motions• Bend and lift products weighing up to 15 lbs.
continuously, 25 lbs. frequently, and 50 lbs. on occasion• Pull or push up to 75 lbs. on occasion• Stand 100% of the time, frequently walking short distances• Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners• Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level• Meet established volume activity standards for the position• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time• Have sufficient visual ability to check ID cards, checks, invoices and other written documents• BOTTLES where applicable: Move empty bottles and containers from the front end to the back room Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, interaction (including pregnancy, childbirth and related conditions) national origin, age, disability, interactionual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
Job Requisition: 240276_external_USA-NC-Morganton For more details: jobs-search. org/finance_morganton-c442027/pt-center-store-associate-morganton_i1961224638
to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work.
In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy. Be a part of our Seasonal Sales Team and spread holiday cheer! In this role, you will be the face of Bath & Body Works — understanding our customers’ needs and helping them
find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store, and contribute to a positive, high-energy environment.
Responsibilities Deliver exceptional in-store shopping experiences Build a highly satisfied and loyal customer base through engagement, uncovering needs, making product recommendations, and gathering customer information to support continued engagement Support product replenishment activities that keep the store full and abundant Assist with floorset execution, window changes, visual presentation and marketing placement as needed Maintain our
values, policies and procedures Qualifications Qualifications & Experience Thrives in a customer first based retail environment.
Demonstrated sales and customer service results in a fast-paced environment Availability for varied weekly shifts including weekend, closing and peak periods Effective communication skills, being open to feedback and the ability to adapt quickly Education: High School Diploma or GED Certificate Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results Benefits We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
Benefits offered to our eligible associates include a no cost mental health and well-being program, health coverage with a variety of plans to choose from, flexible and affordable saving programs, paid time off and a merchandise discount. Visit for details. View Benefits Information (careers. /en/about-us/benefits/) The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.
They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance (bca. lacity. org/Uploads/fciho/Ban%20the%20Box%20Poster%20-%20Private%20Employers%2C%20as%20of%208.23.18. pdf) , Philadelphia Fair Chance Law (www.
phila. gov/media/20210423160847/Fair-Chance-Hiring-law-poster. pdf) , San Francisco Fair Chance Ordinance (sfgov. org/olse/sites/default/files/File Center/Documents/11600-Art%20%2049%20Official%20Notice%20Final%20091114. pdf). We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, interactionual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices.
We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. For more details: jobs-search. org/finance_morganton-c442027/seasonal-retail-sales-associate-morganton-heights-morganton_i1965835914