responsible for the development of content, which may include instructor-led, performance support, curated 3rd party resources, Microsoft teams videos, on-the-job experiences, e Learning, and multimedia. This individual will facilitate instructor-led solutions as well as prepare managers to effectively implement other learning solution modalities.
Responsibilities Analyze performance needs, design, develop, and backss specific learning solutions that are focused on technical and soft skills (e. g. leadership, member service, deepening relationships) within the Credit Union. Create engaging learning activities and compelling course content that enhances retention, transfer, and learning
process (e. g. role play, simulation, case studies, online, coaching). Create and develop performance and career-pathing curriculum strategy. Curate content from third-party vendors as part of learning experiences (e.
g. such as Degreed, Linked In Learning, Harvard Manage Mentor, Viva Learning). Effectively deliver learning solutions and prepare managers to support employee development. Create solutions that provide just-in-time, moment of need, performance support solutions. Consult with business partners and other stakeholders utilizing knowledge of instructional design methodology to understand needs and address the impact, success, and opportunities for improvement of existing learning
solutions. Present recommendations for resolving more complex situations and exercise independent judgment while developing expertise in the function, policies, procedures, and compliance requirements of the business.
Perform other duties as assigned. Qualifications: 3+ years of Learning and Development Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Experience working in financial services environment a plus. Strong consulting skills with peers, internal partners, and stakeholders. Demonstrated project management experience related to instructional design projects.
2+ years of experience using multiple instructional design tools and technology (e. g. such as Captivate or Articulate). Highly skilled using Microsoft 365 tools. Proven training facilitation skills to support implementation. Excellent verbal, written, and interpersonal communication skills. Ability to maintain a positive and upbeat Credit union image. Established ability to work collaboratively across all levels and functions of the Credit Union to coordinate solutions. Ability to work independently and as a team member. Bi-lingual helpful. Founded in 1928 and based in Pawtucket, Coastal1 Credit Union is a growing, member-focused organization serving over 120,000 members.
Today, Coastal1 has 18 branches throughout RI, including Bristol, Cranston (2), Cumberland, East Greenwich, East Providence (2), North Kingstown, North Providence, Pawtucket (4), Smithfield, Wakefield, and Warwick (2), North Attleboro, MA (along with a loan production office in Foxboro, MA. We are committed to helping members achieve their financial goals. Coastal1 Credit Union is committed to providing the best in products, services, rates and changes in technology for our members convenience and security providing " The smarter way to bank.
" We are focused on simply being the best overall community financial institution in the markets we serve. EOE/M/F/Vet/Disabled Job Posted by Applicant Pro
