most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter
the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, , and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping
with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, interactionual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
to putting our members first, treating them like family and helping them do more with their money. We help members get to their fantastic future faster. What You'll Love About Us. At Nu Mark Credit Union, we recognize how vital our team is to the success of our organization.
We believe that investing in the wellness and professional development of our people should be at the forefront of how we operate. Our focus is on making employees feel valued and supported because we know a strong team and positive culture is what gives us a competitive advantage in the markets that we serve. Nu Mark Credit Union believes in social responsibility. You'll have opportunities to strengthen the communities
we serve through volunteer days and fundraising programs. We have partnered with non-profits like the Northern Illinois Food Bank, Toys for Tots, The Bridge Teen Center, Wreaths Across America and other community organizations that make our neighborhoods a better place.
The Benefits. We want to make sure you're taken care of, which is why we strive to offer competitive and cost-conscious benefits for you and your family. Full Time Employees can choose between several plans from Blue Cross Blue Shield (HMO or PPO), Dental, Vision, 3 weeks of Paid Time Off, Paid Holidays Off, Company Lunches and Parties, Birthday Holidays, Life Insurance (Company Paid), Short and Long Term Disability (Company
Paid), 401(k) Savings Plan with Company Match, Flex Spending Account, AFLAC Portable Insurance Plans, Education Reimbursement for Bachelor or Master's Degrees, Employee Assistance Program, Paid Community Volunteer Time and Career Advancement Opportunities.
About The Role. The Member Service Specialist position is a multi-faceted position with primary responsibilities in both the Teller and Member Service areas. The expectations of this job are to build member relationships by providing excellent service and offering products that meet member needs. What You'll Do. Responsible for accurate cash handling and daily balancing of cash drawer Handle routine account maintenance such as change of address, adding joint owners, reconciling checking accounts, home banking and payroll issues Must demonstrate the ability to open accounts completely including the opening of all share types, followed by offering the best suited checking account for the member Participates in all Credit Union promotional activities, including but not limited to call nights and community and SEG outreach efforts Shares responsibility for ensuring confidentiality of member information and professional delivery of quality service Accountable for achieving various sales behavior and production goals and providing exceptional service at all levels Must be able to positively represent the Credit Union at community functions and events The Knowledge, Skills and Abilities You'll Need.
Must be Bi-lingual Spanish High School Degree Previous cash handling and customer service experience required Prefer a minimum of one year of credit union or banking teller experience Demonstrate strong keyboarding skills Knowledge of basic math skills Accurate data entry and cash handling procedures Must possess strong, positive interpersonal skills and be able to communicate effectively Strong knowledge of credit union services Ability to cross-sell Credit Union products at every opportunity Ability to accomplish all tasks in a timely manner Willingness and ability to substitute at other local branches if requested.
Equal Opportunity Employer. At Nu Mark Credit Union, we are proud to be an equal opportunity employer focused on the development of and inclusive workplace. We are committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, we consider all qualified applicants without regard to race, religion, color, interaction, national origin, age, interactionual orientation, gender identity, disability, or veteran status.
Job Posted by Applicant Pro
to putting our members first, treating them like family and helping them do more with their money. We help members get to their fantastic future faster. What You'll Love About Us. At Nu Mark Credit Union, we recognize how vital our team is to the success of our organization.
We believe that investing in the wellness and professional development of our people should be at the forefront of how we operate. Our focus is on making employees feel valued and supported because we know a strong team and positive culture is what gives us a competitive advantage in the markets that we serve. Nu Mark Credit Union believes in social responsibility. You'll have opportunities to strengthen the communities
we serve through volunteer days and fundraising programs. We have partnered with non-profits like the Northern Illinois Food Bank, Toys for Tots, The Bridge Teen Center, Wreaths Across America and other community organizations that make our neighborhoods a better place.
The Benefits. We want to make sure you're taken care of, which is why we strive to offer competitive and cost-conscious benefits for you and your family. Full Time Employees can choose between several plans from Blue Cross Blue Shield (HMO or PPO), Dental, Vision, 3 weeks of Paid Time Off, Paid Holidays Off, Company Lunches and Parties, Birthday Holidays, Life Insurance (Company Paid), Short and Long Term Disability (Company
Paid), 401(k) Savings Plan with Company Match, Flex Spending Account, AFLAC Portable Insurance Plans, Education Reimbursement for Bachelor or Master's Degrees, Employee Assistance Program, Paid Community Volunteer Time and Career Advancement Opportunities.
About The Role. The Member Service Specialist position is a multi-faceted position with primary responsibilities in both the Teller and Member Service areas. The expectations of this job are to build member relationships by providing excellent service and offering products that meet member needs. What You'll Do. Responsible for accurate cash handling and daily balancing of cash drawer Handle routine account maintenance such as change of address, adding joint owners, reconciling checking accounts, home banking and payroll issues Must demonstrate the ability to open accounts completely including the opening of all share types, followed by offering the best suited checking account for the member Participates in all Credit Union promotional activities, including but not limited to call nights and community and SEG outreach efforts Shares responsibility for ensuring confidentiality of member information and professional delivery of quality service Accountable for achieving various sales behavior and production goals and providing exceptional service at all levels Must be able to positively represent the Credit Union at community functions and events The Knowledge, Skills and Abilities You'll Need.
High School Degree Previous cash handling and customer service experience required Prefer a minimum of one year of credit union or banking teller experience Demonstrate strong keyboarding skills Knowledge of basic math skills Accurate data entry and cash handling procedures Must possess strong, positive interpersonal skills and be able to communicate effectively Strong knowledge of credit union services Ability to cross-sell Credit Union products at every opportunity Ability to accomplish all tasks in a timely manner Willingness and ability to substitute at other local branches if requested.
Equal Opportunity Employer. At Nu Mark Credit Union, we are proud to be an equal opportunity employer focused on the development of and inclusive workplace. We are committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, we consider all qualified applicants without regard to race, religion, color, interaction, national origin, age, interactionual orientation, gender identity, disability, or veteran status. Job Posted by Applicant Pro
