supportive working environment Growth and advancement opportunity Medical Insurance, 100% covered for the employee! Simple IRA with match up to 3% Paid Vacation Paid Holidays Compensation: $17.00-22.00/hr Depending on Experience Position Summary : The Customer Service Representative will answer incoming calls and provide excellent customer service.
Contact existing customers for the purpose of scheduling service maintenance appointments, commercial service agreement appointments or sales appointments for Sales Consultants. Maintain the work schedules for field technicians and assure that all customer commitments are met. Provide logistical support to technicians and communicating with
both fellow employees and customers, informing customers of the progress of service operations while ensuring that technicians operate in a cost-effective fashion. Data entry on incoming work orders and administrative tasks as assigned.
Work Hours: Monday - Friday, 8:00 am - 4:30 pm. There may be occasional overtime. Qualifications 1+ year customer service experience Friendly, outgoing demeanor Professional telephone skills Experience operating a multi-line phone system Must pass drug and background screens Able to communicate clearly in English both verbally and in writing Spanish speaking is a plus Strong proficiency in Word, Excel, Outlook Highly organized and detail oriented office assistant, admin, admin jobs, office jobs, administration jobs, admin work
clinic to make an appointment ONLY for a legitimate medical issue such as an annual exam, cold, flu, etc. for yourself or a dependent family member. If you have an upcoming appointment or follow up visit scheduled at a qualifying clinic, it may be used for the shop.
Observe the customer service provided by the staff throughout your appointment and submit your report on our website. Payment for completing a customer service evaluation is $25.00. To apply or learn more information , please visit our website, and click on Apply to Shop. Once registered, you can sign up for shops in your area. This is 100% free; there is never a charge to shop with us. Secret Shopper is registered and in excellent standing with the Better Business Bureau (http: //www. bbb. org/minnesota/report/11003101).
