Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (Io T) and user experience (UX), the company has been recognized with several awards in the area of innovation.
Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 30,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia. Job Description Provide Windows, software, and hardware
support, onsite in a corporate environment Stage, provision, and deploy IT machines to end users following best business practices Diagnose, troubleshoot, and implement fixes for a variety of technology Configure, troubleshoot, and deploy mobile devices & other audio / visual equipment Troubleshoot VPN and VDI connectivity Follow appropriate KB articles Manage workload via ticketing software Prioritize and complete work in a group and independently with minimal supervision Communicate technical information to non-technical audiences Smart Hands remote support for offsite resolver groups Inventory management of IT assets including asset auditing Other duties as assigned Associated topics: assist, deskside, desktop, help desk, information technology, patient, systems administrator, technical support, technician ii, technician iv
puts integrity, passion and pride into all of our work. Pellitteri Waste Systems, Inc. has been a locally owned and operated company for over 70 years. We are searching for an experienced, positive and enthusiastic full or part time Customer Service Representative to join our team!
Check out our CS Recruitment Video at youtu. be/c Bnlmgu F9-Y. We offer: Competitive weekly pay Paid time off Free and low-cost Health Insurance options , dental and vision insurance 401k plan, with a generous match of up to 4% Responsibilities: Effectively increase sales and customer satisfaction, as well as maintain long-term customer relations, mainly via phone and email Handle customer inquiries regarding
recycling and waste hauling or processing services Document and update customer records based on interactions Develop and maintain a knowledge base of evolving services Be hardworking, reliable, flexible, and enthusiastic Qualifications: Ability to think critically and problem-solve with creative solutions Experience using various computer programs e.
g. word processing, spreadsheets, calendars, etc. Previous experience in customer service, sales, food or beverage services or other related fields Familiarity with or the ability to learn our service area of South Central Wisconsin Ability to prioritize, multitask, be detail-oriented and efficient Positive and professional demeanor Excellent
written and verbal communication skills About Pellitteri Waste Systems, Inc.
Pellitteri Waste Systems, Inc. provides commercial and residential waste recovery systems, as well as at the customer site confidential document destruction. Our mission is to continue the family business and the Pellitteri's tradition of service by promptly responding to customer needs, offering individualized solutions, communicating effectively and following through. These solutions will be environmentally and fiscally responsible. Our commitment to safety, professionalism, staff and growth will foster an environment which benefits our team, clients and community. PWS, Inc.
is An Equal Opportunity / Affirmative Action Employer. Company website: http: // Company address: 7035 Raywood Road, Madison WI 53713
