excellence award! Building our first-class reputation didn't happen by chance. It has developed since our inception in 1880 through our commitment to top-notch business practices, continuous improvement, and dedication to our number one asset: our employees.
You owe it to yourself to find out what Ahern has to offer! How you will contribute: This is a great opportunity to support the Operations Manager, Superintendents, and Field Staff. This role will be involved in a variety of activities supporting the Milwaukee Field Teams & Ahern’s customer base. You will be involved with scheduling, dispatching technicians, running weekly and monthly trending reports, forecasting labor, and maintaining
and answering questions regarding Maintenance Contracts. In this role, you will also spend a good portion of your time providing exceptional customer service to both internal (Field) & external customers.
This will require excellent planning, organizational & communication skills. You will be an integral part of the team in dispatching field technicians to service calls throughout the week. What you need to qualify: As a Service Coordinator, you will exhibit strong attention and demonstrate exceptional customer service while taking incoming service calls, responding to customer requests including invoicing and billing questions, obtaining customer purchase orders, and scheduling field
labor. The ideal candidate must be a self-starter with excellent decision-making, organizational, critical thinking, and communication skills.
In addition, the ability to handle multiple tasks and be able to work well independently as well as with the team is required. Three to five years of prior experience in a customer service-related industry is required. An Associate’s degree in an applicable program is preferred. Prior experience working with Microsoft Office is required. What's in it for you? Ahern has a commitment to excellence that extends beyond our outstanding customer satisfaction ratings and numerous safety awards. The Company extends this commitment by passing a significant amount of profits back to employees through bonus programs, and generous 401K match.
Ahern has a health benefits package that ranks in the top 20% of all plans nationally. Ahern also has a wellness program that was designed to keep employees and their families happy and healthy. Significant investment in employee training programs, advancement opportunities, educational assistance, and flexible/remote work schedules have helped Ahern stand out above others in the industry. Experience for yourself why Ahern has been voted the Best Place to Work! Ahern is an Affirmative Action / Equal Opportunity Employer and encourages veterans, women, minorities, and disabled individuals to apply.
running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money. We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working.
We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today. Position Details: We're hiring a part-time On-Site Service Representative in Milwaukee, WI. The Services Representative (OSR) reports to a Supervisor or Manager of Onsite Services
and supports assigned customers by managing their inventory, providing outstanding customer service, driving account growth through customers' inventory management (Keep Stock) program.
Service Representatives (OSRs) also work with partners to implement sales strategy and to help customers understand how Grainger can provide solutions to their business' MRO needs. Pay: This position is hourly and starting at $25.00 an hour. The range provided is a guideline and not a guarantee of compensation. Other factors that are involved in offer decisions include, and are not limited to: a candidate's experience, qualifications, geographical area, and internal equity of the team. You Will: Service
multiple customer locations Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
Resolve customer problems promptly to retain and promote customer loyalty. Follow designated route defined by routing software tools and maintain route guides. Identify continuous improvement opportunities in productivity, process, and cycle time. Comply with safety and inspection requirements of the facility where the service is being provided. Help create new orders by engaging with customers to identify additional product needs Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings You Have: 3 years' experience in selling or service environment.
High School Diploma or equivalent. Ability to lift 25 to 60lbs and/ or work in difficult positions. Collaboration and problem-solving skills. Handle different technical and operational issues. Have and maintain a valid driver's license in State of residence. Must carry required levels of automobile insurance. Rewards and Benefits: With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice to meet our team members' individual needs.
Check out some of the rewards available to you at Grainger. Paid time off (PTO) days and 6 company holidays per year Benefits starting on day one, including medical, dental vision and life insurance 6% 401(k) company contribution each pay period with no personal contribution required Employee discounts, parental leave, tuition reimbursement, student loan refinancing, free access to financial counseling, education and more. DEI Statement We are committed to equal employment opportunity regardless of race, color, ancestry, religion, interaction, national origin, interactionual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.
