air-conditioned areas. Sitting on a regular basis Standing on a regular basis Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting 25 lbs to 50 lbsinfrequently Reaching and/or lifting overhead on a regular basis Climbing stairs Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up
system that encourages follow through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well
with others and be a positive influence on employee morale. Uphold the company’s non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required. Job-Specific Expectations Take and fill orders for service technicians promptly and efficiently, helping service technicians as needed to determine which parts and accessories are required for each job. Communicate with the service technicians to verify that your department is meeting their parts and accessories requirements. Make suggestions when appropriate regarding specific parts and accessories that may be needed for each job. Provide information regarding the associated cost of parts required on repair orders.
Keep inventory control system and parts catalog up to date. Inform service personnel when back ordered or special order parts are received. Accept and follow through on lawful directions from supervisors. Be polite and friendly, greet customers promptly and deliver exceptional customer service. Actively seek and obtain a thorough knowledge of parts history, merchandise and automobile service. Be able to communicate this knowledge as needed to adequately meet demands while maintaining good inventory turn ratios. Work with the parts and accessories manager and aid in reaching set goals for profitability and sales of parts and accessories.
Work with multiple customers at once if needed while still providing individual customer satisfaction. Keep customer mailing lists up to date. Work with customers to determine parts and accessories needs and explore merchandise in catalogs. Draw attention to any new merchandise, specials, and sales, as well as suggest supplementary products that may supplement the customers initial purchase. Conduct telephone transactions courteously and promptly. Inform customers and dealership staff when appropriate regarding any new merchandise, specials and sales.
Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Be precise in all cash register transactions, taking accurate credit card and cash payments for purchases. In accepting delivery of and processing merchandise from distributors, verify merchandise according to purchase invoice and record merchandise into inventory. Prepare the product for presentation on the showroom floor. Make sure that the merchandise displays are dusted, clean, fully stocked, and appealing to customers.
Become proficient and familiar with computer systems necessary for parts and accessories management. Periodically carry out physical inventory of merchandise.
including oil changes, tire rotations, filter replacements, and routine vehicle inspections. The ideal candidate should have a strong understanding of automotive systems, excellent problem-solving skills, and a commitment to providing exceptional customer service.
Responsibilities: - Perform vehicle maintenance tasks such as oil changes, tire rotations, filter replacements, and fluid checks according to dealership and manufacturer standards. - Conduct multi-point inspections to identify potential issues and recommend necessary repairs or services to customers. - Communicate effectively with service advisors and customers to explain service recommendations and provide accurate cost estimates
for repair work. - Identify and report any additional vehicle repair or maintenance concerns to the service team or supervisor. - Maintaining a clean and organized work area, ensuring that tools, equipment, and supplies are properly handled and stored.
- Adhere to all safety protocols and regulations while performing maintenance tasks. Requirements: - High school diploma or equivalent. - Previous experience as an Express Technician or in a similar automotive role is preferred but not mandatory. - Basic understanding of automotive systems, including engine, transmission, electrical, and suspension. - Strong ability to diagnose and troubleshoot automotive issues. - Excellent customer service
and communication skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Professional demeanor with a commitment to maintaining a positive and supportive work environment. - Valid driver's license with a clean driving record. Benefits: - Competitive salary based on experience and expertise. - Health, dental, and vision insurance. - 401(k) retirement plan with company match. - Paid time off and vacation. - Employee discounts on new and used vehicles, parts, and service. - Ongoing training and development opportunities. If you are a dedicated and customer-focused individual with a passion for automotive maintenance, we would love to hear from you.
Join our team at Toyota South Atlanta and contribute to our commitment to delivering exceptional service and satisfaction to our customers. Apply now!
by service manager. Maintain the prescribed standard for “hours per customer repair order written” Greet customers in a timely, friendly and professional manner. Let customers who are waiting know that they will be helped soon. Communicate with customer to determine the nature of their mechanical problem(s).
Obtain accurate customer and vehicle data. Test-drive vehicle as necessary. Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers’ specifications. Lift the hood of every vehicle and look underneath for potential additional repair needs. If additional work is needed, clearly explain the exact repair instructions,
making a special note of the main reason(s) the customer brought the vehicle in. Repair orders must be legible. Notify dispatcher of incoming work. Provide estimates for labor and parts.
If the cost of service cannot be established during reception, leave open and contact the customer later for approval. Establish each customer’s method of payment. Obtain approval of credit, if necessary. Obtain customer’s signature on repair order; provide customer with a copy. Follow up progress of each repair order during the day. Contact customer by telephone regarding any changes in the estimate of time promised. Record changes on repair order in the approved manner. Handle telephone inquiries regarding
work in process and appointments. Compare final invoice with original repair order.
Analyze quality control report to ensure that work is completed as requested to reduce comebacks. Deliver vehicle to customer and answer any questions. Maintain follow up program on additional items found in need of repair. Attend meetings as scheduled. Establish and maintain good working relationships with customers to encourage repeat and referral business. Ensure that work areas and customer waiting areas are kept clean. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: Associate's degree (A. A. ) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Toyota service and CDK desired. Language Skills: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Spanish a huge plus. Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Physical Demands: Th e physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and distance vision. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts and outside weather conditions. The employee is occasionally exposed to fumes or airborne particles, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate. THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB.
arriving service customer. The Service Valet is tasked with meeting and greeting customers when they arrive for service, and checking them in for their appointment. It is the Service Valet responsibility to move customer’s vehicles from the service drive to the shop.
Greet customers in a timely, friendly manner and obtain vehicle information at the customer’s vehicle when possible Assist the Service Advisor in helping customers while maintaining organization in the service drive Move the customers vehicle following the greeting process as outlined by management in a safe and secure manner Retain keys according to departmental safeguard procedures Actively promote effective working relationships
with associates and departments in the dealership Readily assist fellow dealership personnel in completing the work necessary to ensure full functioning of the dealership Ability to work outdoors and on your feet for extended periods of time Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background and drug test) Educational: High school diploma or the equivalent.
Experience: None. Special Skills (i. e. licenses, certifications, etc. ): Ability to read and comprehend instructions and information. Ability to use personal computer applications. General mechanical skills and manual dexterity. Good judgment. Current
valid driver’s license. Physical Demands and Working Conditions: The noise level in the work environment is usually loud.
Frequently required to bend, stoop, crouch, reach, and handle tools. Requires the ability to lift 40 pounds of material. Frequently works near moving mechanical parts. Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle repair facility. Frequently, exposed to exhaust fumes or other airborne particles. THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB.
RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB. ______________________________ ________________ Signature (Employee) Date ______________________________ ________________ Signature (Supervisor) Date
people to join our growing and dynamic maintenance team in Jonesboro! Our Building Engineers are customer service representatives for our clients and their tenants. They also focus in on any and all maintenance needs for the properties that they oversee.
This position’s primary responsibility is to safeguard the interests of the owners and safety of the tenants by maintaining the physical condition of the property and equipment according to company guidelines and standards, as well as protect the property and equipment from damage, loss, and deterioration. The ideal candidate has a go-getter attitude, is a self-motivated team player, and a true jack of all trades. Responsibilities : Conduct
routine backssments of the building systems operations Responsible for minor repairs, preventative maintenance and service requests on building equipment, tenant spaces and components located in the interior and exterior of the building Oversees the property’s mechanical, electrical, plumbing and fire systems; reports deficiencies to Operations team and Property Manager Respond to tenant requests in the areas of safety, plumbing, mechanical, electrical and environmental needs through both personal contact and work order systems Being pro-active with the buildings and creating/maintaining an ongoing task list of potential work for the property management group Prepare and maintain maintenance
logs for assigned properties Following and assist in the creation of additional standard operating procedures (SOP’s) as needed Maintaining great communication with the Operations Support staff and Property Managers Being the main point of contact for vendors on assigned properties.
Stationary Building Engineers will be in charge of checking vendors in/out, escorting them to area of assigned work, and taking thorough notes of work performed. Assist with fire panel and fire extinguisher inspections. Making sure to notify tenants when inspections are planned. Miscellaneous tasks such as garbage removal, exterior lock box inspections, ensuring exterior ladders are guarded from the general public at all times.
Enforce a safe jobsite and maintains compliance with company safety, OSHA, and customer-specific safety standards Other duties as assigned. Requirements : High School Diploma (or GED or High School Equivalence Certificate) A minimum of 3-5 years commercial building operations engineering experience preferred Ability to handle multiple projects and make decisions independently Proficiency in working with hand held devices (smartphones) and electronic work order systems Must possess strong organizational skills and motivation to get the job done well Must be comfortable in a fast paced and dynamic environment About Bevara’s Benefits Roth and traditional 401K retirement plans offered Bevara Building Services provides equal employment to all persons.
No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, interactionual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law.
