family, just like we nurture our dishes, we nurture our family members. We want YOU to be one of our key ingredients! The Server is responsible for the service of menu items and alcoholic and non-alcoholic beverages to guests in a courteous and efficient manner in accordance with company standards.
Assists in the maintenance of the restaurant and equipment area via opening and closing checklists. Directs, implements and maintains a philosophy congruent with Company culture, which serves as a guide to all family members. Essential Job Functions: Strives to create an operation that values Company standards of Guest Service. Ensures that every point of contact with the Guest meets or exceeds
expectations and creates a lasting impression to drive repeat business. Creates and contributes to a high-energy environment that promotes maximum engagement and enjoyment for the Family and the Guest.
Communicates in an impactful and meaningful way with management and family members and fosters an open and respectful work environment. Models and executes Company practices throughout the entire operation creating a high-energy environment for the family and guest alike. Demonstrates competence and confidence in making sound effective decisions that benefit the guest and family. Meets minimum age requirement for the service of alcoholic beverages. Ensures prompt, friendly service according
to company guidelines. Facilitates a professional and ethical manner that is beyond reproach.
Ensures compliance when determining potentially intoxicated guests per Company standards and procedures. Maintain a complete knowledge of and comply with all departmental policies and procedures and service standards. Ensure proper documentation for all accidents and incidents per Company policies and procedures. Maintain a complete knowledge of all alcoholic menu items, liquor brands, beers, non-alcoholic selections, and daily specials. Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated patrons and driving while under the influence.
Maintain a complete knowledge of property layouts, table/seat/station numbers, proper table setups, room capacity, hours of operation, price ranges and dress codes. Maintains complete knowledge of all menu items, prices, preparation methods, cook time, major ingredients, quality standards, taste, appearance of products, texture, serving temperature, garnish and plate presentation. Greet guests and take orders utilizing suggestive selling and upselling techniques. Ability to be well organized, maintain concentration and think clearly when providing service to multiple guests within any given period of time.
Ability to exert physical effort in transporting food and beverages to guest. Must be able to lift a minimum of 30 lbs. Ability to maintain good coordination while serving orders quickly. Ability to endure abundant physical movements throughout the work area. Ability to perform job functions with minimal supervision. Prepare guest checks and process credit cards while adhering to all cash handling and credit card procedures. Requirements One to two years experience and/or training; or equivalent combination of education and experience.
Additional Information Associated topics: beverage service, club bartender, birdtail, birdtail service, license, liquor, lounge, shots, sommelier, wine
appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friend s with this team, and I can happily say I love my job and enjoy coming to work. -Arrow Team Member Position- Server Position Type : Part Time Location: Hudson, Ohio Our starting wage for Servers is: $ 15.00 per hour!
Shift Schedule- Tuesday/Thursday 12pm-7:30pm Come join our team at Hudson Grande Senior Living located at 5400 Darrow Rd. Hudson, Ohio 44236! We are looking for someone ( like you) : To be a Host with the Most: What does it mean to be a great host? Its your job to greet residents and make them feel welcome, be present in the dining room,
mingle, entertain, and foster an environment where residents can connect. To be a Peppy Prepper: Whether prepping a table for service, salads for the next meal, or rolling silverware, the Peppy Prepper understands a successful meal service can only happen if youre prepared.
To be a Titan of Tidiness: Bussing tables, sweeping floors we know its not glamorous, but this important role plays a crucial part in making the community something we can be proud of. What are we looking for? You must be at least sixteen (1 6 ) years of age. You can read, write, understand , and communicate in English at a minimum of 8 th grade proficiency with our Residents! You will have a p ositive and energetic
attitude who will LOVE our Residents! You must be active a s this role requires standing, walking, bending, kneeling, and stooping all day.
You must have the a bility to frequently lift and/or move items up to 50 pounds. You must be able to assist residents with sitting, standing , and walking, as well as assisting persons after a fall. You must be criminally cleared. Employment Benefits ( We value our benefits) : Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment Medical, Dental, Vision insurance (1st of the month following 60 days of employment -Full Time) Disability insurance (Full Time) Employee assistance program Weekly Employee Recognition Program Life insurance (Full Time) Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year) Tuition Reimbursement (after 90 days for FT AND PT employees) Employee Referral Program (FT, PT, and PRN) Complimentary meal each shift ( FT, PT, and PRN) Daily Pay Option Direct Deposit Did we mention that we PROMOTE FROM WITHIN?
Do you want to see how much fun we are at Hudson Grande Senior Living? P lease visit us via Facebook: Or, take a look at our website: Have questions? Want to speak to someone directly? Reach out by calling/texting your own recruiter, Kevin Banks: 614-###-####.
Click here to hear about Arrow's Core Values! About the company Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 33 properties currently in 6 states ( Missouri, Kansas, Iowa, Illinois, Ohio, Arkansas) and employs nearly 1,900 employees! Arrow Senior Living You Tube-Click Here Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, interactionual orientation, national origin, age , or handicap, except as limited by state and federal law.
Keywords: hiring immediately, assisted living, nursing home, retirement home, entry level, dietary aide Required Preferred Job Industries Healthcare Associated topics: anfitrióna, anfitriónas, anfitriónes, auxiliar de comedor, banquet server, host, maitre d, mesera, wine, wine steward
service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Receive and process incoming merchandise Manage, organize and retrieve merchandise within the warehouse Control the inventory of merchandise Demonstrate creative thinking by suggesting alternative procedures to work flow or possible areas of improvement to immediate manager Requirements: Great work ethic Ability to lift 50 lbs.
and stand for extended periods of time Weekend availability Ability to multi-task Benefits: AVI offers: A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Immense training and growth opportunities Text AVI to 51893 to join our talent network and apply! We conduct pre-employment drug testing. EOE
fun birdtails, boozy milkshakes, and a killer wine list with wine on tap. Lucy's radiates good vibes only. That being said, we are looking to add experienced service staff to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important asset.
We take great pride in selecting individuals that will help us to achieve our mission. What will I be doing? Greets and welcomes guests with a smile and promptly attends to tables Takes food and beverage orders correctly making recommendations if needed Serves food and beverages to guests correctly and efficiently Serves alcoholic beverages in accordance with federal, state, local, and
company regulations Shares menu knowledge to assist guests with questions and special requests Records orders and transactions in the POS system correctly and timely Ensures all product is top quality before serving it to the guest Demonstrates effective sales techniques to upsell food and beverage products Checks with guests to assure satisfaction with each course and beverage Presents guest checks and ensures collections of all monies for full payment of check Completes opening and closing side worksheets assigned by management for each shift Assists server assistants and other team members with set up and clearing of tables when necessary Declares tips according to IRS standards Provides for
a safe work environment by following all safety and security procedures and rules To Do This Kind of Work You Must Be Able To: Understand and follow detailed instructions Provide a professional appearance and manner including dress, conduct, speech, and attitude Demonstrate thorough knowledge of all menus, specials of the day, and special promotions.
Memorize floorplan and seat numbers Demonstrate complete knowledge of and comply with service standards for beer, liquor and wine Talk to different kinds of people to give information, answer questions, and provide the utmost quality service Maintain a clean and neat work area Stand or walk for extended periods of time Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Reach overhead and below the knees, including bending, twisting, pulling, and stooping Education: High school graduate or equivalent GED preferred At least six months experience as a server in a restaurant required In addition, we look for the demonstration of the following key attributes: Positivity Attention to Detail Exceptional Work Ethic Dependability Guest Centricity Adaptability Ability to Work as Part of a Team Benefits: Full time employees are eligible for: Health, Dental, and Vision Insurance Life Insurance 401K Flexible Spending Account Waiting period required for all new employees / waiting period varies by benefit
and trains standards and procedures for operations and safe working conditions in the department. - Hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Handle guest complaints ensuring guest satisfaction. - Other duties as assigned. Responsibilities Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Direct, train and monitor performance of kitchen staff. Maintain organization, cleanliness and sanitation of work areas
and equipment. Qualifications - Minimum of three years of experience as a line cook; prior supervisory experience preferred. - Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- High school graduate or equivalent, certification of culinary training preferred. - Safe food handling certificate. - Ability to read and interpret documents, such as B. E. O. 's, safety rules, procedure manuals. - Bilingual English/Spanish a plus.
food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Assist in the preparation of hot and/or cold foods, and properly stores food, utilizing knowledge of temperature requirements and spoilage Set up stations with entrées, soups, salads, breads, condiments, other food products and utensils Interact with guests in the serving, retail and dining areas Follow proper guest service procedures whenever interacting with others by smiling, making eye contact and greeting guests Clean and sanitize workstations and equipment following all client and regulatory
rules and procedures Maintain a fast pace and ability to multitask when performing duties Requirements: Previous food service experience preferred Strong work ethic Ability to communicate with other team members and other departments with professionalism and respect Maintain a professional relationship with all team members, vendor representatives, supervisors, managers, customers, and client representatives Benefits: AVI is proud of its team members and appreciates the hard work, loyalty and committed service they provide every day, which is why we offer the following: A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team
members 401(k) with generous company match Paid vacations and holidays Immense training and growth opportunities Text AVI to 51893 to join our talent network and apply!
We conduct pre-employment drug testing. EOE
food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Prepare specific amount of food product according to the daily prep sheets Gather all necessary salad/sandwich ingredients and prepare them by washing, chopping, slicing, dicing and assembling them for customer purchase Comply with all portion sizes, quality standards, and recipes Manage food inventory when necessary Maintain a safe work environment Encourage good customer relations through product promotion Requirements: Culinary experience or education preferred Strong work ethic Excellent
communication and food presentations skills Customer service focused nature Benefits: AVI is proud of its team members and appreciates the hard work, loyalty and committed service they provide every day, which is why we offer the following: A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Immense training and growth opportunities Text AVI to 51893 to join our talent network and apply!
We conduct pre-employment drug testing. EOE
a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packages foods Place stock on shelves or racks in vending machines or coolers Ensure the refrigeration of all cold food products Oversee the ordering of merchandise and control inventory Collect unsold and stale merchandise Collect money, including coins and bills, from machines Communicate positively with
customers by making eye contact and smiling Perform routine maintenance and sanitation of machines Maintain clean vending areas Requirements: Outgoing personality with the skills to promote products Ability to work both independently and as part of a team Excellent organization and time management skills Ability to speak effectively to customers and employees Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals Benefits: AVI is proud of its team members and appreciates the hard work, loyalty and committed service they provide every day, which is why we offer the following: Flexible schedule with a work/life balance A family culture
and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Free meals and snacks/beverages Immense training and growth opportunities Text AVI to 51893 to join our talent network and apply!
We conduct pre-employment drug testing. EOE
the cash drawer and taking payments. Responsible for making flower sale presentations to client families as part of the funeral arrangement process. Cut and process new flowers when they arrive. This is a 40 hour a week position, working every other weekend, with days off alternating Mon/Wed.
The ideal candidate will have: Customer Service experience required; flower shop /cashier/ sales experience. Must have a high school diploma or general education degree (GED) Must have good oral and written communication skills. Type 35 wpm and be PC literate (Excel, Word, and Power Point). Must be able to handle difficult situations with minimal supervision and work weekends, holidays and
overtime as needed. Alternating Schedule: 6am-3pm or 7am-4pm This is a Full-time, temp-to-hire opportunity. Pay Rate: $20 per hourPay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required
by law), Employee Assistance Program (EAP). Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment.
Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, interaction, age, physical or mental disability, veteran status, marital status, domestic partner status, interactionual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.
If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at? Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U. S. C. § 1324b. Volt is acting as an Employment Agency in relation to this vacancy.
and administrative support to department(s) and its team members. Enters and retrieves work related information contained in computer databases to update records, files, reservations, etc. Addresses inquiries from guests and associates via telephone and in person.
Transmits information or documents using a computer, mail, or fax machine. Prepares letters, memos, and other documents using e-mail, word processing, spreadsheet, database, or presentation software. Processes incoming and outgoing mail. Creates and maintains computer and paper-based filing and organization systems for records, reports, and documents. Compiles, copies, sorts, and files records of departmental activities and
business transactions. Follows all company policies and procedures, ensures uniform and personal appearance are clean and professional, maintains confidentiality of proprietary information, and protects company assets.
Welcomes and acknowledges all guests according to company standards, anticipates and address guests' service needs. Communicates with others using clear and professional language, prepares and reviews written documents accurately and completely, and answers telephones using appropriate etiquette. Develops and maintains positive working relationships with others, supports team to reach common goals, and listens and responds appropriately to the concerns of others. Complies
with quality assurance expectations and standards. Reports accidents, injuries, and unsafe work conditions to manager; and completes safety training and certifications.
Stands, sits, or walks for extended periods or for an entire work shift. Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance. Performs other reasonable job duties as requested by Supervisors. CRITICAL TASKSPolicies and Procedures Maintains confidentiality of proprietary materials and information. Protects the privacy and security of guests and coworkers. Follows company and department policies and procedures. Ensures uniform, nametag, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
Performs other reasonable job duties as requested by Supervisors. Guest Relations Addresses guests' service needs in a professional, positive, and timely manner. Listens and responds positively to guest questions, concerns, and requests using brand or property specific processes (e. g. LEARN, PLEASED, Guest Response, LEAP, MYSTIQUE, ASGARD) to resolve issues and build trust. Welcomes and acknowledges each guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Anticipates guests' service needs, including asking questions to better understand needs and watching/listening to guest preferences and acting on them whenever possible. Thank guests with genuine appreciation and provides a fond farewell. Assists other associates to ensure proper coverage and prompt guest service. Communication Answers telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
Speaks to guests and co-workers using clear, appropriate and professional language. Prepares and reviews written documents (e. g. daily logs, business letters, memorandums, reports), including proofreading and editing written information to ensure accuracy and completeness. Communicates efficiently with others to effectively exchange information. Working with Others Supports all co-workers and treats them with dignity and respect. Develops and maintains positive and productive working relationships with other associates and departments.
Partners with and assists others to promote an environment of teamwork and achieve common goals. Handles sensitive issues with associates and/or guests with tact, respect, diplomacy, and confidentiality. Physical Tasks Enters and locates work-related information using computers and/or point of sale systems. Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance. Documentation/Reporting Creates and maintains computer and paper-based filing and organization systems for records, reports, documents, etc.
Computers/Software Transmits information or documents using a computer. Enters and retrieves information contained in computer databases and software to update records, files, reservations. Prepares letters, memos, and other documents using e-mail, word processing, spreadsheet, database, or presentation software. Office Equipment Transmits information or documents using mail, or fax machine. Operates standard office equipment such as telephone, voice mail, fax, photocopier, calculator, and electronic peripherals. Safety and Security Reports work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
Follows company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. CRITICAL COMPETENCIES Analytical Skills Computer Skills Learning Interpersonal Skills Interpersonal Skills Team Work Customer Service Orientation Diversity Relations Communications Telephone Etiquette Skills English Language Proficiency Communication Writing Listening Applied Reading Personal Attributes Integrity Dependability Positive Demeanor Presentation Initiative Stress Tolerance Adaptability/Flexibility Organization Detail Orientation Multi-Tasking Time Management Planning and Organizing General Administration Typing Computer Software Microsoft Office PREFERRED QUALIFICATIONS Education High school diploma/G.
E. D. equivalent Related Work Experience At least 1 year of related work experience Supervisory Experience No supervisory experience is required Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
Plan - Tuition Benefits - Medical, Dental, and Vision - Champions of Hope - Cash Referral Program - Journey Wellbeing Support Tool - Perk Spot Discount Program - Recognition Program - Slip Resistant Shoes Programs - Community & Charitable Involvement - Igniting Dreams Grant Program - Training Contests Well, you re in the right place.
You re also in the right place if you re looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference. BRING HOME THE BACON As a restaurant team member, you ll help operate the restaurant on a day-to-day basis. Your personality and commitment to create a delicious experience for everyone will keep our customers
coming back for more. To qualify for this one- of-the-best-jobs-you ve-ever-had, you are: - At least 16 years of age - Eligible to work in the U. S. Not sure if your experience aligns?
We encourage you to apply. Meat-lover or not, all backgrounds are welcome here. WHO WE ARE AND WHAT WE DO The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual.
Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, GA.
Arby s, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we can t do that without great people like you. Arby s is an equal opportunity employer. Subject to availability and certain eligibility requirements. Associated topics: bagger, beverage, busser, carside, chef cook, diner bartender, drive thru, grill, snack bar, wine industry
of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.
Duties & Responsibilities: Wash dishes, glassware, flatware, pots, and/or pans using dish machine or by hand Maintain kitchen work areas, equipment, and utensils in clean and orderly condition Place clean dishes, utensils, and cooking equipment in storage areas May be responsible for receiving product from vendors, organize stock Sort and remove trash, placing it in designated pickup areas Clean and rotate the walk-in
cooler Requirements: Knowledge of, or ability to learn, standard cleaning methods and equipment used in dishwashing work Ability to exert continuous physical effort including frequent bending, walking and lifting Previous dishwashing experience preferred Superior customer service standards Ability to maintain a safe work environment Benefits: AVI is proud of its team members and appreciates the hard work, loyalty and committed service they provide every day, which is why we offer the following: A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Immense training and growth opportunities Text AVI to 51893 to join our talent network and apply!
We conduct pre-employment drug testing. EOE
food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Serve pre-wrapped and prepared food selections Operate an all-electric mobile cart Maintain clean, neat and orderly area/cart Follow proper guest service procedures whenever interacting with others by smiling, making eye contact, announcing self and greeting guests as they enter the event Maintain a fast pace and ablity to multitask when performing duties Requirements: Strong work ethic Customer oriented Excellent communication skills Food service experience a plus Benefits: AVI offers: A family
culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Immense training and growth opportunities Text AVI to 51893 to join our talent network and apply!
We conduct pre-employment drug testing. EOE
Thursday, January 11, 20244:00-6:30PMSpend your evening networking with our team in Washington D. C. and learn how you can become part of Marriott Vacations Worldwide. Additional Career Open House highlights include a tour of the location, overview of current job openings, and the opportunity to meet with our leaders.
To RSVP: Please apply to this position and a recruiter will contact you with additional details. For questions, please contact Katie Que at xyz X@ & Brea Rollins- Simms at xyz X@To stay current on job opportunities with Marriott Vacations Worldwide, follow us on social media! Facebook: Marriott Vacations Worldwide Instagram: @marriottvacationsworldwide / @marriottvacationclub
Twitter: @Marriott VACLinked In: /company/marriottvacationsworldwide/Explore career opportunities at Marriott Vacation Club, The Mayflower, Washington D. C! Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and customer service experience to join our award-winning sales and marketing team.
We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Marriott® hotel properties to promote the Marriott Vacation Club Destinations® Program our points-based ownership product. What's in it for you? Hotel and resort discounts Immediate 401(k) company match
up to 6% Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Positive work environment Growth and development opportunities What you will do?
Engage with hotel guests at lobby desk locations and provide elevated customer service. Schedule sales presentations and manage customer expectations. Provide the highest level of service to exceed budgeted sales presentations and volume production goals. Ensure that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about Marriott Vacation Club products and services. What are the requirements? Bold persuasion skills Computer skills Stand, sit and walk for extended periods of time Flexible schedule including weekends and holidays Excellent phone communication skills and/or interpersonal skills interacting with guests Service focused Detail oriented with process and follow-up Financially motivated Concierge and/or sales experience preferred #LI-GG1 Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture