and the hotel brand. Essential Duties and Responsibilities Oversees all day-to-day operational activities of the department Oversees the banquet department including wait staff, bartenders, banquet staff, and other related team members including supervisory authority to interview, select and set the pay of team members; discipline team members; make formal termination recommendations; and investigate and adjudicate complaints Maintains personal connections with guests, clients and community organizations to encourage guest loyalty Maintains knowledge, skills, and abilities needed to perform any position in the department Assists in preparing the annual department budget Analyzes financial performance
of the department by comparing actual performance to planned performance, identifying variances, and initiating correction action Assists with maintaining product and service quality standards by investigating issues and initiating corrective action Manages ordering, receiving, storing and inventory of all department related products Assists with monitoring and upholding procedures for control of supplies, keys, monies and credit Ensures department reporting is completed promptly and accurately Assists in monitoring and upholding procedures for safety of guests and hotel team members Remains current on industry trends and local market activities Performs additional responsibilities as assigned
by leadership Qualifications Strong interpersonal and communication skills Strong organizational skills and attention to detail Ability to handle stressful situations with poise and professionalism Strong leadership and a professional image Conduct work-related functions in a professional manner
employees with excellent benefits , including health insurance, paid time off (PTO), a 401(k) with up to a 4% match after one year of employment, and life insurance. Additionally, our hospitality team receives paid holidays, uniforms, referral bonuses, free meals during working hours, and participation in wellness programs.
Do you consider yourself a natural-born leader? Are you a passionate, hardworking individual who can easily overcome challenges? Would you like to be a part of an exclusive country club that prides itself on creating memorable experiences for both its members and employees? If you answered yes, apply today for this event management opportunity to use your customer
service and leadership skills with our country club! QUALIFICATIONS FOR A BANQUET CAPTAIN High school diploma or equivalent 3+ years of experience as a banquet captain or in a similar position Physically fit with good stamina for tasks such as moving and lifting furniture as well as standing for prolonged periods of time Willingness to work long hours and irregular shifts Excellent leadership skills Strong customer service skills Do you have excellent verbal and written communication skills?
Can you balance multiple tasks while demonstrating good time management in a fast-paced environment? Are you able to effectively lead and motivate a team of other staff members? Can you maintain a
friendly and professional demeanor even in stressful situations? Are you able to put your best foot forward and present yourself in a clean and professional manner?
If yes, you might just be perfect for this event management position in hospitality! A DAY IN THE LIFE OF A BANQUET CAPTAIN As a Banquet Captain, you are responsible for supervising and managing events at our country club to ensure that they run smoothly. Your tasks include managing your staff while prioritizing the comfort and safety of our guests. You set up and manage staff shifts and timetables as well as schedule the necessary training for skills such as customer service and serving etiquette that your staff needs to succeed.
When managing event setup, you run the floor as well as coordinate the food and beverage service by liaising with our kitchen staff to make sure everything is accurate. In addition, you monitor our inventory to check that we have the necessary supplies, equipment, and furniture that are needed to successfully run an event. Using your excellent customer service skills, you tend to any requests, questions, or complaints that guests bring to you and work to resolve issues in a timely and efficient manner. At all times, you make sure that our venue and facilities are kept clean and organized while following all applicable safety regulations.
The job can sometimes be stressful, but you find a way to overcome any challenges that may arise. You find great satisfaction in knowing that your superb leadership skills contribute in a big way to the successful operation of our business, which is why you excel in this event management position with our hospitality team! ABOUT AUSTIN COUNTRY CLUB Founded in 1899, Austin Country Club is one of the oldest existing clubs in Texas and home to Harvey Penick, one of the greatest golf instructors who ever lived. As a private, family-oriented club that is rich in tradition, we are known for the quality of our membership and unmatched customer service that exceeds expectations.
We are located along the banks of the Colorado River with Austin's iconic Pennybacker Bridge as our backdrop. Spanning over 180 acres of hill country vistas and canyon views in Davenport Ranch, our property is just 10 miles west of downtown Austin. As one of the oldest and finest clubs in the south, we know that a great experience starts with great people. We have a tradition of excellence not only with club history but also with our team members.
Our work environment is fast-paced, collaborative, flexible, and mission-oriented. To show our appreciation for all that our employees do, we offer generous perks as well as competitive, comparable compensation and professional development opportunities to help them gain valuable skills for their careers. WORK SCHEDULE This full-time event management position with our country club works a flexible schedule that typically includes irregular hours such as nights, weekends, and holidays. ARE YOU READY TO JOIN OUR HOSPITALITY TEAM? If you feel that you have the right customer service and leadership skills for this event management job with our hospitality team, please fill out our initial 3-minute, mobile-friendly application.
We look forward to meeting you! Location: 78746 Job Posted by Applicant Pro
