and the hotel brand. Essential Duties and Responsibilities Oversees all day-to-day operational activities of the department Oversees the banquet department including wait staff, bartenders, banquet staff, and other related team members including supervisory authority to interview, select and set the pay of team members; discipline team members; make formal termination recommendations; and investigate and adjudicate complaints Maintains personal connections with guests, clients and community organizations to encourage guest loyalty Maintains knowledge, skills, and abilities needed to perform any position in the department Assists in preparing the annual department budget Analyzes financial performance
of the department by comparing actual performance to planned performance, identifying variances, and initiating correction action Assists with maintaining product and service quality standards by investigating issues and initiating corrective action Manages ordering, receiving, storing and inventory of all department related products Assists with monitoring and upholding procedures for control of supplies, keys, monies and credit Ensures department reporting is completed promptly and accurately Assists in monitoring and upholding procedures for safety of guests and hotel team members Remains current on industry trends and local market activities Performs additional responsibilities as assigned
by leadership Qualifications Strong interpersonal and communication skills Strong organizational skills and attention to detail Ability to handle stressful situations with poise and professionalism Strong leadership and a professional image Conduct work-related functions in a professional manner
