of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Support Sales Executives by performing sales closings as part of a Take-Over process or when the Sales Executive is not licensed to perform closings on their own.
Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.
e. reloads, referrals, additional sales). Provide mentoring, coaching, consultation and feedback to Sales Executives on a regular basis. May also be responsible for delivering specific training opportunities as required and directed by sales management. CANDIDATE PROFILE Required: High school diploma or GED; Proficiency in English (additional language required for certain positions); Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law; One-year
related experience. Preferred: Bilingual (Spanish). Successful Candidates Will Be Willing To: Work at night (occasionally) Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKSSupport Sales Executives Perform sales closings as part of a Take-Over process.
Perform sales closings for Sales Executives who are not licensed to perform a closing on their own. Assist less experienced Sales Executives with the contract closing process. Provide coaching and feedback to Sales Executives on a regular basis. Work with less experienced Sales Executives to improve their sales process, strategy, script and presentation skills.
This may include providing specific training opportunities on a one to one basis or in a group setting as required and directed by sales management. May be required to conduct ride-a-longs to provide feedback on sales executive performance and report back to sales management. Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery. Follow up on referrals/leads from owners. Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e. g. reloads, referrals). Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities. Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings. Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport. Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation. Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sale distribution site. Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized. Practice and continue to develop and improve sales script and presentation. Ensure clear understanding of financing options and present as an approach to ownership. Prepare for daily appointments/tours (e. g. review tour sheet, owner history, presentation details, etc). Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor. Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (e Tour) software for guests. Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales. Review details of contracts with prospective owners and Owners once they decide on purchase. Thoroughly review loan applications and financial documents with the customer and ensure completed properly. Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality. Complete purchase summary worksheet at end of each sale. Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities. Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information. Leverage resources for providing service to guests and Owners (e. g. Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments. Demonstrate total understanding of the culture and processes of the organization. Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e. g. Sales Manager Coaches, Guests, Owners). Participate in formal training sessions offered by management team. Attend daily huddles and regularly scheduled team/manager meetings. Maintain an awareness of current events (e. g. news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned. Understand and abide by state and federal regulation around all sales and/or marketing activity (i. e. Do Not Call Lists, State registrations, Exemptions, etc). Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
and ensuring they are correct - Packaging products - Maintaining a clean, safe work and dining environment. - Must be able to work late night shift. Team Member behaviors include: - Being friendly and helpful to customers and co-workers. - Meeting customer needs and taking steps to solve food or service issues.
- Working well with teammates and accepting coaching from management team. - Having a clean and tidy appearance and work habits. - Communicating with customers, teammates, and managers in a positive manner. Taco Bell Restaurant Team Members may receive the following benefits: - Competitive Starting Pay - Advancement Opportunities - Free online GED program - ECPI University will
provide a scholarship match equal to direct payments paid to the University for up to 15% of the total tuition and fee charges - Receive college tuition discounts through our partnership with Guild Education - Receive college credits for your on-the-job training at Taco Bell (Guild Education partners only) - Scholarship Opportunities are available - Employees can receive discounts on movie tickets, cell phone service, hotels, vacation rentals, restaurants, retail outlets and more - 401(k) Savings Plan with Match - Voluntary Medical Insurance - Voluntary Life & Disability Insurance - Voluntary Dental Insurance - Vacation Pay - Meal Discounts Associated topics: commercial kitchen, dining chef, executive, grill chef, pastry, restaurant assistant chef, salad chef, sous, tavern, team lead
and ensuring they are correct - Packaging products - Maintaining a clean, safe work and dining environment. Team Member behaviors include: - Being friendly and helpful to customers and co-workers. - Meeting customer needs and taking steps to solve food or service issues.
- Working well with teammates and accepting coaching from management team. - Having a clean and tidy appearance and work habits. - Communicating with customers, teammates, and managers in a positive manner. - Age requirement: A minimum age of 16 years is required. Taco Bell Restaurant Team Members may receive the following benefits: - Competitive Starting Pay - Advancement Opportunities - Free online GED program - ECPI
University will provide a scholarship match equal to direct payments paid to the University for up to 15% of the total tuition and fee charges - Receive college tuition discounts through our partnership with Guild Education - Receive college credits for your on-the-job training at Taco Bell (Guild Education partners only) - Scholarship Opportunities are available - Employees can receive discounts on movie tickets, cell phone service, hotels, vacation rentals, restaurants, retail outlets and more - 401(k) Savings Plan with Match - Voluntary Medical Insurance - Voluntary Life & Disability Insurance - Voluntary Dental Insurance - Vacation Pay - Meal Discounts Associated topics: general operations manager, gm, management, manager, night manager, night shift manager, operations, produce manager, restaurant leader, shift leader
and ensuring they are correct - Packaging products - Maintaining a clean, safe work and dining environment. Team Member behaviors include: - Being friendly and helpful to customers and co-workers. - Meeting customer needs and taking steps to solve food or service issues.
- Working well with teammates and accepting coaching from management team. - Having a clean and tidy appearance and work habits. - Communicating with customers, teammates, and managers in a positive manner. - Age requirement: A minimum age of 16 years is required. Taco Bell Restaurant Team Members may receive the following benefits: - Competitive Starting Pay - Advancement Opportunities - Free online GED program - ECPI
University will provide a scholarship match equal to direct payments paid to the University for up to 15% of the total tuition and fee charges - Receive college tuition discounts through our partnership with Guild Education - Receive college credits for your on-the-job training at Taco Bell (Guild Education partners only) - Scholarship Opportunities are available - Employees can receive discounts on movie tickets, cell phone service, hotels, vacation rentals, restaurants, retail outlets and more - 401(k) Savings Plan with Match - Voluntary Medical Insurance - Voluntary Life & Disability Insurance - Voluntary Dental Insurance - Vacation Pay - Meal Discounts Associated topics: culinary, deli chef, dining chef, head chef, kitchen, pastry, pastry chef, service, sushi, sushi chef
they are correct Packaging products Maintaining a clean, safe work and dining environment. Must be able to work closing shift. Most locations close between 2am -3am. Team Member behaviors include: Being friendly and helpful to customers and co-workers.
Meeting customer needs and taking steps to solve food or service issues. Working well with teammates and accepting coaching from management team. Having a clean and tidy appearance and work habits. Communicating with customers, teammates, and managers in a positive manner. Taco Bell Restaurant Team Members may receive the following benefits: Competitive Starting Pay Advancement Opportunities Free online GED program ECPI University will
provide a scholarship match equal to direct payments paid to the University for up to 15% of the total tuition and fee charges Receive college tuition discounts through our partnership with Guild Education Receive college credits for your on-the-job training at Taco Bell (Guild Education partners only) Scholarship Opportunities are available Employees can receive discounts on movie tickets, cell phone service, hotels, vacation rentals, restaurants, retail outlets and more 401(k) Savings Plan with Match Voluntary Medical Insurance Voluntary Life & Disability Insurance Voluntary Dental Insurance Vacation Pay Meal Discounts Associated topics: assistant general manager, backend, floor manager, front end, gerente de cocina, night manager, operations manager, partner, restaurant leader, supervisor
