are properly documented and recorded, verifying cash transactions, determining authenticity of all negotiable items before acceptance to established policies and procedures, and receiving proper identification to verify customer information. Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
Cashes checks and pays out money after verification of signatures and customer balances. Enters customers' transactions into computer to record transactions, and issues computer generated receipts. Image and batch daily transactions Places holds on accounts for uncollected funds. Orders daily supply of cash, and counts incoming cash. Balances currency, coin,
and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen. Maintain knowledge of various departments' services and functions in order to assist customers and make sales referrals.
Explains, promotes, or sells products or services such as travelers checks, savings bonds, money orders, cashier's checks, and other bank products, which will meet customer needs and increase bank business. Removes deposits from, and counts and balances cash in, automated teller machines and night depository. Assist customers with service problems or general inquires both in person and telephone while strengthening customer relations. File new account paperwork
Adheres to all State and Federal Banking regulations. Supervisory Responsibilities This job has no supervisory responsibilities.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Prefer High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Prefer previous cash, sales and/or customer service experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide. Ability to compute rate, ratio, and percent. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have knowledge of Spreadsheet software, Word Processing software and e-mail. Other Qualifications Must be available to work 20+ hours a week and rotating Saturday mornings. Some flexibility may be required to fulfill business needs. Ability to travel to all bank locations using own transportation. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to walk; sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Vision Bank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, pregnancy status, interaction, age, marital status, medical conditions, interactionual orientation, gender identity or expression, veteran and/or disability status.
where customers will receive prompt accurate service extended in a friendly professional manner. Must be a leader in promoting high morale, in exhibiting positive attitudes toward customers and with fellow employees, instilling a sense of team spirit, and support company initiatives.
Provides a full range of banking services; backssing and handling customer accounts, obtaining and processing customer account information, and cross selling bank products and services. Strives to maintain and exceed goals & expectations set for this position by the Manager. Essential Duties and Responsibilities include the following. Other duties may be assigned. 1. Responsible for the daily operations of
the branch staff. a. Oversees and directs workflow for the teller and retail banker staff. b. Monitors teller and retail banker performance including, but not limited to, cash differences, transactions, balancing of ATMs, proof errors, customer satisfaction, sales, and referrals.
c. Serves as the primary contact person in the branch regarding operational and customer service issues. d. Assists branch manager with various audit, security, and compliance controls. e. Ensures that bank policies and practices are being followed.2. Assists retail manager in managing branch staff to achieve established objectives. a. Provides input regarding selection of new employees, salary increases, promotions,
disciplinary actions, and terminations. b. Works with retail manager in setting performance standards, gives ongoing feedback and assists in the completion of employee performance appraisals.
c. Assists retail manager with scheduling, training, and the evaluation of staffing levels.3. Develops new business and expands existing relationships. a. Participates in civic and community activities to generate visibility and contact for the bank. b. Calls on customers and prospective customers to promote new business opportunities.4. Originates consumer loansa. Accepts consumer loan applications and reviews for completeness. b. Extends credit within specific lending authority.
c. Provides HELOC, consumer, installment, and some residential lending services in compliance with bank policies, procedures, and regulations. d. Maintains quality loan portfolio, meeting that bank's prescribed objectives regarding loan growth, past dues, charge offs, and non-accruals. e. Works directly with the credit department in collection efforts.5. Opens new accounts and cross-sells additional retail products and services. a. Initiates discussion to determine customer needs. b. Sells additional products and services through cross-selling, portfolio development and focusing on the customer's needs.
c. Explains various account options such as account ownership, business, IRA, funeral agreement accounts, savings, certificates, and checking account programs to customers. d. Gathers, inputs, and verifies required personal information from customers, such as name, address, date of birth, employment information, social security number, etc. according to established procedures while maintaining the highest level of securitye. Prepares and reviews new account paperwork with customer. f. Receives and processes initial deposits for new account opening. Verifies all cash transactions and ensures authenticity of all negotiable items before acceptance according to policies and procedures.
g. Refers new business customers to Commercial Relationship Banker for additional bank services. h. Understands and follows the policies and procedures for new & existing customers and working to cross sell and refer all banking products and services, including to other lines of business.6. Services IRA and HSA Accounts. a. Completes withdrawal requests and renewals on certificates of deposit. b. Handles Individual Retirement Account and Health Savings Account (HSA) inquiries and transactions.
c. Informs customers of retirement account rules and restrictions. d. Gathers and inputs necessary personal information from customers. e. Prepares documents such as plan agreement, disclosure statements, CDs, signature cards, etc. f. Verifies annual retirement account reports to customers. Processes IRA distributions and verifies coding of accounts. g. Processes mail requests from other financial institutions for IRA transfers.7. Responds to questions from customers and staff regarding retail bank products and services. a. Responds to written and verbal requests or inquires.
Researches customer and employee inquiries regarding retail bank product and services. b. Processes and maintains check orders, deposits, withdrawal, debit card applications, internet banking enrollments, and bill pay set up and questions. c. Keeps informed of new and existing products and services. d. Processes customer change of address, name, and account related data, etc. e. Completes documentation for exchange of government bonds.8. Maintains support records. a. Follows up on incomplete new account documentation. b. Make courtesy phone call to maturing CD customers.9. Performs all required branch opening and closing duties.10.
Maintains the safe deposit area. Duties include monitor safe deposit rental, admitting valid customers to safe deposit boxes.11. Maintain the highest level of security in performing transactions by making sure all transactions are properly documented and recorded, verifying cash transactions, determining authenticity of all negotiable items before acceptance to established policies and procedures, and receiving proper identification to verify customer information.12. Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.13.
Cashes checks after verification of signatures and customer balances.14. Enters customers' transactions into computer to record transactions, and issues computer generated receipts.15. Images and batches daily transactions16. Notifies the Retail Manager to place hold on accounts.17. Orders daily supply of cash and counts incoming cash.18. Balances cash recycler/cash drawer, vault, checks and other required items throughout and at end of shift and compares totaled amounts with computer data.19. Maintain knowledge of various departments' services and functions to assist customers and make sales referrals.20.
Explains, promotes, or sells products or services such as gift cards, cashier's checks, and other bank products, which will meet customer needs and increase bank business.21. Removes deposits from, and counts and balances cash in, automated teller machines and night depository under dual control.22. Assists customers with service problems or general inquires both in person and telephone while strengthening customer relations.23. Proactively answers incoming phone calls routed through telephone work groups.24. Actively makes referrals to all areas of the bank.25. Promptly and correctly manage customer debit card and credit card disputes.26.
Adheres to all State and Federal Banking regulations. Supervisory Responsibilities Assists the retail manager in managing the branch retail staff. Assists in carrying out leadership responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include assisting with interviewing, and training employees; planning, assigning, and directing work; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED). Must have at least two years of retail banking experience and prior consumer lending experience. Prefer management experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills Ability to add, subtract, multiply, and divide. Ability to compute rate and percent. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have knowledge of Spreadsheet software, Word Processing software, Internet, and e-mail.
Other Skills and Abilities Must be able to make timely decisions exhibiting sound and accurate judgment. Other Qualifications Must be available to work Monday-Friday during branch hours. Must have reliable transportation and be able to drive to all bank locations using own transportation. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and distance vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Vision Bank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, pregnancy status, interaction, age, marital status, medical conditions, interactionual orientation, gender identity or expression, veteran and/or disability status.
The core of our culture is taking care of the customer and taking care of each other. Our employees appreciate that their contributions make a direct impact on the success of our business as well as their own personal and professional growth. We invite you to join our team of friendly, fun, and hard-working employees.
Originates consumer loans, opens all types of deposit accounts, and assists with maintenance as needed. Looks for opportunities to refer customers to the insurance and investment divisions. Will actively participate with community organizations and projects.
erve as the primary contact person in the opening of retail and commercial deposit accounts. Universal Banker will also support retail banking lenders in expediting loan processing and account documentation. This multi-faceted position demonstrates an understanding of the linkage between client service operations and overall organization goals and needs.
Support fellow employees in their efforts to contribute to the overall success of the bank.
checking and savings accounts, CD's, loans, and general ledger (GL) accounts. Additional responsibilities include daily reconciling of various general ledger accounts, computer-oriented operations, handling telephone inquiries, processing incoming and outgoing returns and other day-to-day functions of the bookkeeping department, as needed.
Maintains exceptional customer service when working with or assisting all customers and employees. Sells and promotes all bank services in such a way as to enhance the bank's image within the community. EDUCATION/TRAINING/EXPERIENCE: Associate's Degree or higher in Banking or Business related field. LANGUAGE SKILLS: Strong reading, writing and verbal
skills to effectively present information and respond to questions from customers, prospective customers, and other employees. MATHEMATICAL SKILLS: Count, add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to calculate figures and amounts such as interest and percentages. REASONING ABILITY: Recognize irregular or suspicious transactions and take appropriate steps to prevent loss. Comprehend and understand bank operations, policies (manuals), and procedures. Reconcile problems requiring common sense judgment, tact, and on-the-spot decisions. Determine whether or not requests for confidential information should be granted
or refused. OTHER SKILLS: Basic understanding of computer-related operations.
Interpersonal skills to deal with customers in a courteous and professional manner. Basic understanding of debits and credits. Proficiency with ten key calculator. Computer skills in Microsoft Word, Microsoft Excel and database software to generate correspondence and reports. CERTIFICATES, LICENSES, REGISTRATIONS: None Required. SCHEDULE: Monday through Friday 8:00am-4:30pm. MUST HAVE SATISFACTORY BACKGROUND CHECK INCLUDING CREDIT HISTORY
Is responsible for providing a high quality of customer service, cross-selling bank services, and balancing each day's transactions and verifying cash totals. Assists with balancing the branch's daily activities and totals. Position Requirements: High School diploma or equivalent.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Successful completion of in-house training program (if available) or other approved training program. Good oral and written communication skills and be able to operate standard office equipment such as computer, adding machine, copier, and fax. Excellent interpersonal skills.
& Responsibilities: Assumes responsibility for ensuring and performing efficient, effective, and professional teller operations by receiving and processing member financial transactions, including deposits, withdrawals, and loan payments; selling money orders and other negotiable items and transferring amounts from member accounts as directed.
Ensures that all teller functions are performed correctly and in accordance with established policies and procedures. Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service. Presents and explains credit union products and services and cross sells them
to meet their financial needs. Maintains working knowledge of regulatory compliance related to teller area including (but not limited to): BSA, OFAC, USA Patriot ACT, Red Flag, Regulation CC, Regulation D, Regulation E, Truth in Savings, Privacy, etc.
Balances cash drawer and daily transactions. Investigates out of balance conditions and balancing errors and keeps management informed. Assumes responsibility for related duties as required or assigned. Knowledge and Skills: Experience: Six months to two years of similar or related experience. Education: A high school education or GED. Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal
contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.
Other Skills 1. Strong written and verbal communication skills in English and Spanish.2. Ten key calculator and computer keyboard by touch. 3. Proficient with Microsoft Word, Excel and Outlook.4. Detail oriented and accurate to prove cash at end of day and avoid errors on member accounts. 5. Above average math skills.6. Proven track record of strong member service skills. Diplomacy.7. Professionalism in appearance, dress and attitude is a must. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of this job, the employee is regularly required to stand. The employee is frequently required to sit, walk, bend, reach, kneel, push and pull. The employee must occasionally lift and/or move up to 20-25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Work Environment Work is performed in a standard office environment with a moderate noise level.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greater Iowa is an Affirmative Action, Equal Opportunity Employer (AA/EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or veteran status.
and efficiently in accordance with established policies and procedures. Responsibilities include ; Work closely with other departments such as; Member Service Reps, Personal Reps, and the Branch Manager to deliver exceptional service to our diverse members. Greeting members and assisting with account transactions and inquiries.
backss member's needs and introduce new products and services (credit cards, savings bonds, etc. ) Provide exceptional customer service by going the " extra mile" to build trusting relationships, member loyalty and satisfaction. Manage risk in every transaction and detect fraudulent transactions to prevent losses. Resolve member's issues and provide relevant
information. Requirements include; Bilingual skills preferred. Strong communication and time management skills. Must be customer satisfaction-oriented. Attention to detail, mathematical skills, and computer skills.
Banking or money handling experience preferred. High level of accountability, efficiency, and accuracy. Benefits: Health Insurance (3 plans) Dental Insurance Vision Insurance Paid Volunteer Time Paid Vacation Paid Sick Time Paid Holiday (11) Education Reimbursement Program Flex Spending Health Reimbursement Arrangement (HRA) Employee Assistance Program (EAP) 401 (k) Plan - Company Contribution even if you do not participate in plan. Provided by C1st: Life Insurance for Employee:
3 times their annual salary Life Insurance for Spouse: $10,000 policy Life Insurance for Dependent: $1,000 Short Term Disability Long Term Disability Community 1st Credit Union proud to be consistently rated one of the Top Workplaces in Iowa.
Apply today and find out why.Together is Better. /about-us/careers/ Community 1st Credit Union is an Equal Opportunity Employer
Blairs Ferry Rd NE, Cedar Rapids, IA 52402 TRAINING AND CAREER PATH: When starting out as a Retail Banker at Hills Bank, we ensure that you will already be set up to succeed with our designated career path and detailed training program. The Retail Banker career path begins with a focus on Foundational and Teller Training , and then proceeds into Banker Training.
You will begin in your branch shadowing an experienced co-worker to gain familiarity with your new role. Next, you will be shadowed by a co-worker until you feel comfortable and confident you can give our Hills Bank customers the quality service they deserve. Upon demonstrating proficient Teller skills, you will advance into the
next phases focusing on Banker Training. You will start out with the basics of opening accounts (RB1) , then move on to credit cards and consumer loans (RB2). The top tier of a Retail Banker is working with different types of home equity loans (RB3).
Where you take your career with Hills Bank is completely up to you, all you need to do is take the first step and apply now. SCOPE: Provide superior service to customers while working to meet their financial needs through a variety of retail banking functions. An individual in the Retail Banker 1 role will focus on mastering and applying skills needed for effectively managing customer relationships and providing basic retail banking services.
ACCOUNTABILITIES: Service Requests: Handle all typical banking transactions presented by customers in person, through drive up, via night depository, mail or digitally.
Handle cash and maintain an individual cash drawer in order to handle customer requests. Assist customers with entry into safe deposit boxes, ensuring all procedures are properly followed. Handle maintenance and service requests and customer inquiries regarding existing accounts and services. Identify banking needs and recommend solutions for both prospective and current customers. New Accounts: Support the Bank's overall sales efforts through direct sales of consumer banking products and related services.
Acquire the necessary product, compliance, and systems knowledge and accurately, efficiently open various types of deposit accounts and complementary services, such as checking, savings and money market accounts, certificates of deposit, safe deposit boxes, and complementary services for consumer relationships. Complete training and begin handling credit card and consumer lending requests. Ensure that new accounts and relationships are properly onboarded. Relationship Management: Develop, manage, and grow customer relationships through ongoing contacts, recognition of key life events, needs-based cross-selling, etc.
Work within defined banking processes, such as customer service expectations, the 5 Step Retail Banking Conversation Model, Quarterly Action Plans, and New Relationship/New Account Onboarding to help ensure a consistent, positive experience for customers and success for your branch team. Utilize the bank's Customer Relationship Management (CRM) system to plan for and personalize customer interactions and help develop corporate memory, manage referrals, and maintain appropriate entries regarding opportunities and interactions with customers. Proactively reach out to customers through one-on-one contacts, larger retail campaigns, and product promotions throughout the year.
This effort will include contacting customers by phone, direct mail, email and/or HERE app. Acquire the necessary knowledge about bank products and services, and other departments' and coworkers' functions in order to be able to refer customers to other individuals or departments appropriately and effectively. Maintain ownership of and follow up on any hand-offs or referrals to ensure that they have been handled. Other Duties: Actively participate in office or bank events. Maintain educational and professional expertise through attendance at internal and/or external educational opportunities.
Be a Notary Public. It is important to Hills Bank to be a good corporate citizen and support our communities. Employees are expected to participate in community activities throughout the year. Perform other duties as assigned. EDUCATION AND SPECIAL REQUIREMENTS: High school diploma required. Prefer an associate's degree (AA) from a two-year college or technical school or bachelor's degree. Prefer 1 or more years of experience in a related position. Must be able to successfully meet the requirements of the SAFE Act including registering with the Nationwide Mortgage Licensing System & Registry and maintaining their unique identifying number.
Must successfully complete all training and evaluation requirements in the Retail Banker Career Path. Must be able to work additional evening and Saturday hours as required. Participate in at least 3 bank sponsored or community events annually. EQUAL OPPORTUNITY EMPLOYER Job Posted by Applicant Pro
9am to Noon. Essential Functions & Responsibilities: Assumes responsibility for ensuring and performing efficient, effective, and professional teller operations by receiving and processing member financial transactions, including deposits, withdrawals, and loan payments; selling money orders and other negotiable items and transferring amounts from member accounts as directed.
Ensures that all teller functions are performed correctly and in accordance with established policies and procedures. Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service. Presents and explains credit union products
and services and cross sells them to meet their financial needs. Maintains working knowledge of regulatory compliance related to teller area including (but not limited to): BSA, OFAC, USA Patriot ACT, Red Flag, Regulation CC, Regulation D, Regulation E, Truth in Savings, Privacy, etc.
Balances cash drawer and daily transactions. Investigates out of balance conditions and balancing errors and keeps management informed. Assumes responsibility for related duties as required or assigned. Knowledge and Skills: Experience: Six months to two years of similar or related experience. Education: A high school education or GED. Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements
of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.
Other Skills 1. Strong written and verbal communication skills in English and Spanish.2. Ten key calculator and computer keyboard by touch. 3. Proficient with Microsoft Word, Excel and Outlook.4. Detail oriented and accurate to prove cash at end of day and avoid errors on member accounts. 5. Above average math skills.6. Proven track record of strong member service skills. Diplomacy.7. Professionalism in appearance, dress and attitude is a must.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of this job, the employee is regularly required to stand. The employee is frequently required to sit, walk, bend, reach, kneel, push and pull. The employee must occasionally lift and/or move up to 20-25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
Work Environment Work is performed in a standard office environment with a moderate noise level. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greater Iowa is an Affirmative Action, Equal Opportunity Employer (AA/EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or veteran status.
to face interaction with people on a constant basis and willing to get the details across to customers. Because we value loyal, optimistic workers who enjoy being part of a team, we offer great benefits, solid management, and a fun atmosphere to work in. Apply online at /about/visionbank-career-opportunities/ Vision Bank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, pregnancy status, interaction, age, marital status, medical conditions, interactionual orientation, gender identity or expression, veteran and/or disability status.
with our customers to better understand their needs and offer services that fit their needs. To service our customers, you will excel at processing bank transactions including but not limited to deposits, withdrawals, payments and creating cashier's checks.
Cash handling is another important aspect of this position and must be done accurately. Hours for this position vary based on need and availability but generally average around 20 hours per week over the entire year. Since this is a flexible position, we may be able to accommodate unavailability on certain days and work around other commitments, however, availability to work at least two Saturdays per month from 9am to noon is required.
This position may work at our Waverly, Plainfield or Cedar Falls offices. If this sounds like fun and you have good attention to detail, good communication skills and can adapt easily to new situations, apply today! EOE, including disability/vets
retail training checklist. Provide competent and courteous service to current and prospective clients Primary Accountabilities and Responsibilities: (95%) Accountability 1: (60%) Clients Service Greet clients by name in a friendly, courteous and professional manner.
Maintain confidentiality of customer and bank information Understand Personal and Business Deposit bank products and services to readily answer basic account questions to assist bank customers. Communicate effectively with clients to identify needs and then utilize skills and tools to refer clients to the appropriate personnel for deposit accounts, loans, investments, insurance and cash management services. Assist clients
with digital and e Banking products including telebanking, online banking and mobile banking products Communicate effectively with colleagues in all departments to collaboratively provide an outstanding client service Solve client complaints to the client's satisfaction within Bank Iowa's guidelines Process client's transaction requests accurately in compliance with established Best Practices Utilize telephone etiquette techniques to professionally handle clients calls Complete all specific client care duties as detailed on the CSR training checklist Accountability 2: (35%) Complete all Operational Duties as listed on the CSR training checklist Contribute to maintaining the professional appearance
of bank premises and work areas Follow bank policies and procedures for compliance relative to the functions of the position.
Employee will also be responsible for completing applicable annual compliance training as required by compliance laws, regulations and bank policy Comprehend and comply with all pertinent Bank Secrecy/OFAC/CIP policies and procedures. Complete annual training. Maintain awareness of customer expected and unexpected transaction habits. Report all anomalies to Bank Secrecy Act Officer Secondary Duties and Responsibilities: (5%) Perform miscellaneous duties as requested by supervisor relating to the bank and its functions. Other duties may be assigned Participate in client functions and community service events as a bank representative Education, Experience, and Other Requirements: High School diploma Must be bondable Physical Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performance of the job will include physical duties commensurate with a general office environment. The employee must occasionally lift and/or move up to ten pounds.
and projects. This person will be skilled in several different types of photography including, but not limited to: REQUIRED types of photo expertise: Portrait Event Editorial Knowledge of photography for responsive web design PREFERRED knowledge of: Photojournalism Product/studio Sports and commercial photography KEY RESPONSIBILITIES: Shoots, edits, and manipulates high-quality photographs for print and digital platforms with understanding of responsive web design Detail-oriented and able to coordinate photoshoot logistics Manages and keyword tags photo uploads to university's digital asset management system Cultivates positive working relationships with campus partners and maintains customer
satisfaction; ability to put subject at ease during photoshoots Maintains up-to-date knowledge of photo-related software such as Lightroom and Photoshop EDUCATION AND TRAINING: Minimum of a Bachelor's degree or equivalent professional experience.
Preferred candidates will have a Photography or a related bachelor's. Experience working in higher education is preferred. SPECIFIC REQUIREMENTS: Online portfolio required with application High level of experience and proficiency with photo editing products within Adobe Creative Cloud Advanced working knowledge of professional photo equipment, including but not limited to camera operation, editing, and lighting Must be able to work beyond regular
office hours, including nights and weekends, as needed Excel at project management, organization, and planning Excellent verbal and interpersonal communication skills; ability to collaborate with project stakeholders A team player, capable of thriving in a fast-paced environment St.
Ambrose University is an independent, comprehensive, and Catholic diocesan university firmly grounded in the liberal arts and is committed to fostering a respectful environment that recognizes and embraces diversity among all students, faculty, and staff. As an equal opportunity institution, St. Ambrose University actively seeks applications from members of underrepresented groups.
Position is open until filled. Please apply online at stambroseuniv. and submit your cover letter, resume, link to online portfolio, and contact information for three professional references. EOE
