hardware products and equipment to ensure optimal workstation performance. Participate and/or lead phases of technology implementations, assisting with corporate software and hardware deployments and working alongside infrastructure teams and senior-level technical team members.
Serve as liaison between locations supported, third-party support and equipment vendors, and corporate IT teams on technical matters. Troubleshoot straightforward to moderately complex issues in a timely and accurate fashion and provide end-user assistance. Ensure that employees use company-owned hardware and software in conformance with DFA IT policies. Work independently with moderate direction from senior team
members or manager. --Job Duties and Responsibilities: Travel to assigned locations on a scheduled basis and as needed for issues and projects Serve as the IT liaison between the business units and IT to ensure all IT requirements are properly defined by gathering input from stakeholders, and develop design solutions for technical initiatives Work with each site to identify their audio and visual needs and work with vendors to provide the business with solutions and lead up the implementation projects and support for those solutions --Assist with the management and tracking of all IT hardware assets within the assigned geographical area of responsibility Assist in project planning, communicate,
and lead the execution phase for all projects associated with the locations within the assigned geographical area of responsibility Assist with the management and execution of all lifecycle projects for hardware and software updates Manage the creation and revision for all knowledge articles that specifically pertain to the locations within the geographical area of responsibility Troubleshoot and resolve medium to complex hardware/software problems for PC, Mac and Mobile devices on Android and i OS platforms Provide support for Microsoft 365 access to Teams, Share Point, and Exchange Distribution Lists and Mailbox Delegation Work daily with internal customers via phone, chat, email, and occasional walk by to resolve break/fix issues and tickets Assist in the communication and execution of network projects as directed by the Network team Accurately record all work, troubleshooting, and communications in incident tickets Serve as the escalation point for Level 1 service desk team members The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required.
--Other duties may be assigned as required.
reporting, and visualization solutions for a wide range of business functions and user communities. -- The BI analyst / developer will function as part of DFA's IT organization and follow relevant applications, infrastructure and governance processes. --Job Duties and Responsibilities: Design, develop, and deploy ETL Scripts and pipelines Acquire data from various and multiple sources, transforming it to reporting ready data marts based on business requirements Coordinate ETL development and testing activities with teammates and business resources Create technical specifications for data flows and transformations Follow established standards Ensure data quality with data modelers and / or business
analysts through regression testing and troubleshooting Coordinate change management with business analysts and BI analytics teammates The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required.
--Other duties may be assigned as required
experience. Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, national origin, age, protected veteran status, genetic information, interactionual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.
If you are an individual with a disability and you require an accommodation during the application process, please visit here. For more details: jobs-search. org/support-coordinator_kansas-city-c432136/support-coordinator-education-kansas-city_i1983339216
