them in their roles. Overview Under the direction of the Regional Manager, the Community Manager supports and assists in all aspects of community operations. Responsibilities The Community Manager supervises all community associates. Ensures that the property follows all tax credit requirements.
The Community Manager supports and participates in fulfilling the customer service and leasing standards. Responds to resident requests promptly and courteously and provides solutions to resolves resident issues. Direct all marketing efforts. Assist in preparing all paperwork specific to new and renewal lease agreements. Determine lease renewal rates and assist in delivery of renewal letters to
secure renewals. Recommend rental rate adjustments or concessions to the Regional Manager necessary to increase rental activity. Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue.
Reporting responsibilities include preparation of weekly and monthly reports, 3-day demands, delinquency report updates, other income, and utility tracking spreadsheets, move-in/move-out inspections, invoices, final security deposit disposition reports and any other reports requested by the Regional Manager. Direct the
organization of community resident activities, preparing newsletters and maintaining resident loyalty and retention programs.
Identify areas for improvement and improve the efficiency, productivity, and profitability of the community. Research and shop the competition a minimum of one time per quarter to ensure that rental rates, concessions, security deposits etc. align with market conditions. Collect, post, and deposit rents/security deposits and other community income daily. Lead the maintenance and management of budgeted occupancy, collections, and expenses. Qualifications A minimum of three (3) years' experience as an onsite Community Manager or Assistant Community Manager in multi-family housing, hospitality, or similar industry.
A high school diploma or equivalent is required. College education, CAM or ARM certification preferred. Housing Credit Certified Professional (HCCP) designation preferred (for LIHTC) Certified Occupancy Specialist (COS) designation preferred (for Section 8) 1 year of experience in LIHTC communities. Valid driver's license. Why Join Peak Living 3 Weeks of Paid Time Off (PTO) 10 Paid Holidays + 3 Floating Holidays Medical, Dental, and Vision Plans 401k matching Employee Referral Bonus Program Employee Assistance Program Employee Appreciation Events Job Posted by Applicant Pro
