JOB DESCRIPTION: The Client Intelligence team manages client experience measurement programs, identifying practical insights by capturing and analyzing client and industry data.
In close partnership with an enterprise-wide intelligence ecosystem, the Market Research Associate Director manages various research programs to collect, consolidate and analyse " voice of client" (Vo C).
They effectively communicates insights on client experience, needs and priorities to enable our organization to make data-driven and client-centric decisions. RESPONSIBILITIES: Plans and leads the execution of DTCCs yearly client experience (CX) survey Collects, aggregates and analyses Voice
of Client (Vo C), generating practical insights and presenting them to internal partners through effective presentations and research briefs Supports the execution of internal (employee) surveys Partners with Product Management and other functional leaders, proactively finding opportunities for market research that provide practical insights and facilitate product and business development Promotes the implementation of research best-practices across the organization Contributes to the design of market launch plans for new products and services, supporting the development of business cases with market sizing and segmentation programs.
QUALIFICATIONS: Bachelors Degree preferred but not crucial Minimum 8 years related experience
US citizens and Greencard holders JOB DESCRIPTION: Under the direction of the Executive Director of Global Public Relations, this person is responsible for further building brand awareness with members of the media and analyst community to drive coverage while maintaining a positive image with key partners and accelerating the achievement of DTCC and its family of businesses' company goals.
By partnering closely with members of the M&C team, business heads and leaders with vision within the company, they will be responsible to review media trends and topics, develop compelling messaging and content to position DTCC as a global leader and integral infrastructure & technology provider to
the financial markets, and generate positive reporting. RESPONSIBILITIES: Develop and implement public relations strategy across specific business areas and corporate thought leadership topics, generating awareness and coverage via proactive pitching, interviews, bylines, media tours, roundtables and editor briefings Leverage writing skills and knowledge of the industry and DTCC services to develop thought leadership pieces, press releases and bylines for placement in publications worldwide demonstrating story telling as appropriate Provide critical day-to day support to DTCCs social media program which may include but is not limited to supervising one or more channel strategies (I.
e.
You Tube), handling postings for all content under remit and select key executives, conducting metrics reporting and more.
Co-manage marketing lead generation / sales enablement effort on social media with M&C colleague, including evaluation of tools and use of advocacy apps. Maintain positive relationships with global PR agencies, and review/approve all quotes, content and coverage Supervise and read all coverage related to relevant topics, and strategize around areas of opportunity Lead additional projects to drive the program forward including, but not limited to, a data dashboard, a new PR section on and more. Align risk and control processes into day to day responsibilities to supervise and mitigate risk and escalate appropriately QUALIFICATIONS: Minimum of 6 years of related experience Bachelor's degree preferred or equivalent experience
Financial Services Compensation: View salary Total position: 1 Relocation assistance: No Visa : Only US citizens and Greencard holders JOB DESCRIPTION: As a member of the Strategy and Business Development team, the Strategy Associate is responsible for coordinating key components of the ongoing development and evolution of the DTCC corporate strategy.
This role requires strong analytical, research, and organizational skills to help drive the ongoing strategy dialogue within DTCC. This position also requires a foundational understanding of DTCC's products and services as well as a strong knowledge of the external landscape impacting not only DTCC but also our clients. Strategy & Business
Development plays a key role in shaping the organizations strategic direction through four main functions: Corporate Strategy, Corporate Development, Global Partners, and Innovation Strategy & Design.
Within the broader Strategy & Business Development team, the Corporate Strategy team plays a key role in driving and developing the companys overarching strategic direction to maximize value for our clients, the industry, and DTCC. The team advises DTCC senior leaders and the Board of Directors on emerging strategic issues and trends both external and internal to provide the foundation for better-informed decisions not only for the overall direction of the firm but also for individual businesses
and functions. RESPONSIBILITIES: Contribute to research and analysis to support a cross-organizational strategic intelligence capability leveraging insights on client intelligence, industry trends, emerging technologies, market solutions, and innovations Organize, coordinate, and monitor key components of the ongoing development and evolution of the DTCC corporate strategy, providing the support needed to create and/or extend a market leader Build and leverage an internal and external network to contribute to the monitoring of client and market developments to strengthen insights and analysis Support development of analysis and presentations for executive-level audiences to equip DTCC leaders with an understanding of emerging strategic issues and trends to drive better-informed decisions Serve as a change champion of DTCCs corporate strategy capability Mitigates risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior QUALIFICATIONS: Minimum of 4 years of related experience Bachelor's degree preferred Effective communication skills to present concepts and analysis in a clear, succinct, and organized manner Exceptional Power Point and Excel skills
