aids clients who have probate and trust issues in the Springfield vicinity. We provide a broad range of services including probating of wills, estate tax issues, trust administration and legal counsel for trustees to name a few. When you are looking for an experienced probate attorney to represent you, turn to our office.
Call ahead to schedule your consultation. We look forward to building a life-long relationship with you and your family!
the legal needs of our clients. Other realms of expertise in elderly law include the financial sphere. For example, questions like who will manage your affairs, if you become incapable, and how to establish authority are among the many questions that will have to be settled.
Another area is the domicile. Is it suitable? Are you able to do the basic household things that constitute a certain quality of life? We will work directly with you. We will be with you every step of the way and help you deal with the matters that are most important to you. Our Springfield elder law department will consider what is best for you and take all of your wishes into consideration including social, family, financial, medical, and legal issues. The Law Offices of BJ Richardson, LLC has the experience and all-embracing approach to assure that you can confidently take care of your future today.
overseeing Share Point Administration, design, development, evaluation, and management of the Share Point portals. Reporting to the G6, the KM-T has responsibilities that include customer support and technical training support functions. Oversees the design, development, backssment, and oversight of the MSCo E A365 portals with responsibility for customer assistance and technical training support.
Provides customer support in the management of the organization A365 portals. Supports the end users in the use of the sites, in both posting and accessing information. Assists in the management of the websites to ensure the content is current and appropriate for the intended audience following
the Department of Defense (Do D), Department of the Army (DA), and organizational policies and guidance. Plans and prioritizes tasks based on existing and anticipated project requirements, support requests and their impact on the organization's ability to meet training objectives.
Serves as the principal point of contact for resolving customer questions or problems concerning the portals. Determines the exact nature of the problem routine, non-routine, user error, equipment malfunctions, and software malfunctions. Provides effective and timely technical training support services to organizational users to include portal access, navigation techniques, inter-user communication, network
connectivity, and resource sharing. Documents procedures and trains customers on implementation and use of approved solutions.
Assists customers by developing approved applications, websites, and webpages. Performs testing and validation of equipment and software to ensure conformance to standards and/or existing installed customer baselines. Installs software updates and new software versions. Adapts, configures, and tests authorized computer software and hardware for effective integration to MSCo E personnel computer systems. Analyzes and resolves hardware/software system failures. Formulates and enforces policies and program guidelines governing Knowledge Management (KM) strategies, including the management of document lifecycles and content.
Requirements Conditions of Employment Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. Must obtain and maintain a Top Secret Clearance. Temporary duty travel may be required up to 10% of the duty time. Incumbent will have to pass a pre-employment physical to meet Physical Efforts requirements. This position may require an annual physical or medical surveillance examination. Incumbent must possess the ability to lift 50 pounds. This is an inclement weather position.
The incumbent is expected to make every attempt to report for duty on time and/or remain on duty during inclement weather conditions. Incumbent may be required to perform call duties; work overtime to include weekends and federal holidays, out of cycle, or unscheduled training or on an emergency basis. The work will require the incumbent to work evenings/nights; rotating shifts, extended hours. Maintain working cellular and/or home telephone at all times. This position is covered by the Alcohol and Drug Abuse Prevention and Control Program. Must pass urinalysis testing as required prior to appointment and periodically thereafter.
Required to possess a valid passenger vehicle license and to operate a passenger vehicle for the purpose of inspecting and troubleshooting network problems. Incumbent is required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position as outlined in Do D Publication 8570.01-M Information Assurance Workforce Improvement Program. Personnel assigned to this position must obtain the appropriate certification within six months of being assigned. Incumbent must be able to obtain and maintain IAT Level II certifications per Do D Directive 8570.1-M, AR 25-2, and as detailed in the Information Assurance (IA) Training and Certification Best Business Practice (BBP).
Failure to satisfactorily obtain and maintain updated certifications in accordance with the listed publications are grounds for termination. Qualifications Who May Apply: US Citizens In order to qualify, you must meet the education and or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g. Peace Corps, Ameri Corps) and other organizations (e. g. professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is. Specialized Experience : One year of specialized experience which includes: Share Point Administration, developing, managing portals and their accessibility; Providing wide-range IT support including software, web design, application development and addressing vulnerabilities; Customer support and training on Microsoft 365; and Managing IT projects.
This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-09). OR Education : Ph. D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Computer Science.
OR Combination of Education and Experience : A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentage to equal 100. Specialized experience includes, or was supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Examples of IT-related experience demonstrating this competency include: completing work independently that rarely requires editing or review by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to backss their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise.
(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions; (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately backss its root causes and potential solutions; seeking supervisory review where appropriate.
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Once the announcement has closed, a review of (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position.
Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. You may claim Priority Placement Program (PPP) preference. Veterans and Military Spouses will be considered along with all other candidates.
Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above.
Additional information about the program is on Required Documents The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the. As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
1. Your resume: Your resume may be submitted in any format and must support the specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy. For qualifications determinations your resume must contain hours worked per week and the dates of employment (i. e. HRS per week and month/year to month/year or month/year to present).
If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position. For additional information see: 2. Other supporting documents: Cover Letter, optional Most recent Performance Appraisal, if applicable This position has an individual occupational requirement and/or allows for substitution of education for experience. If you meet this requirement based on education you MUST submit a copy of your transcript with your application package or you will be rated ineligible. See: This position requires a job-related license or certification.
You MUST submit a copy of your license or certification with your application package or you will be rated ineligible. See: NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U. S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. PDN-9ae5edd9-7a57-42d1-ac10-402a660e799e
train you on everything you need to know! Pay is bi-weekly and tips paid daily. Team Member Responsibilities: Deliver quality products and services to our customers and make sure they meet Papa Johns standards. Including, taking orders, making pizzas, being cashier, and keeping the store clean.
We believe in career growth! We care about you and your development. In fact, 89% of our promotions have come from within! You could be a driver or shift leader in no time! Benefits for Full Time employees: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shifts: Monday - Friday, Day shift, Evening and Night shifts Weekend availability preferred Keywords: teen, food service worker, back of house, cook, fast food
with outsourced leadership to ensure that our Global Service Partners (GSP) are motivated and receive proper direction to achieve top performance against quality, operational efficiency and adherence to policy, procedure and defined customer process, delivering a seamless customer experience.
This role is based remote or any internal Cigna home sites. The successful candidate will be an integral partner in managing our Global Service Partner Site(s) operations, while driving key initiatives and representing the Cigna brand and culture. The candidate will draw from previous work experience in contact center management, Cigna subject matter expertise and vendor management to ensure operations
are run consistently and positively impacting the customer/provider experience. Responsibilities Strategic oversight of vendors and governance of the quality of their delivery to the enterprise.
Develop, nurture and deliver collaborative partnerships with vendors, operations teams, project control teams, and other internal teams. In-depth knowledge of Medical Provider & Customer systems & Processes. Understand, communicate and manage SLAs (production and non-production). Drive SLAs to ensure alignment with strategic delivery goals. Partner with operations to anticipate and plan ahead for key business initiatives. Identify, prioritize and resolve key process issues. Act as escalation
POC for internal and external stakeholders. Proactive communication at the Executive level to create transparency and the identification of risk, impacts and mitigation.
Provide trending, analysis and resolution of issues impacting system performance and business continuity. Execute and facilitate Weekly and Monthly Partner Reviews with strategic and material vendors. Delivery of prescribed customer and provider experience. Create innovative plans with SO leadership and partners to drive and achieve all contract KPI/CPI such as Resolution Rate/Quality and call delivery targets through the integrated model. Effectively communicate the Cigna vision and help create and drive a culture that's aligned with Cigna's brand Manage 24x7 partner contact center operations on site, in region Qualifications BA or BS in Business preferred 5+ years of Contact Center Operations Management and/or Vendor Management experience in a dynamic customer care environment required 5+ years managing teams in a Customer Service and/or Contact Center environment demonstrating great people skills and strong leadership experience required Experience in staff management and Vendor Management preferred Experience managing vendor relationships and a budget management role preferred Flexibility to execute on heavy call volume in a fast-pace setting Working knowledge of contact center technologies - keeps current with emerging changes in contact center industry and technologies Excellent communication skills in the spoken and written word.
Strong team building and talent management skills. Proven track record in motivating team members to achieve goals. Proven ability in matrix management. Demonstrated effectiveness working in a highly matrixed organization Proficiency in Excel, Power Point, Word and Outlook General understanding of destination country labor laws and local nuances needed to support excellent contact center performance Knowledge of Medicare regulations for Part C plans Business Travel 15-20% including International If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve.
Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, interaction, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, interactionual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: xyz X@ for support. Do not email xyz X@ for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment.
These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
everything you need to know! Pay is bi-weekly and tips paid daily. Team Member Responsibilities: Deliver quality products and services to our customers and make sure they meet Papa Johns standards. Including, taking orders, making pizzas, being cashier, and keeping the store clean.
We believe in career growth! We care about you and your development. In fact, 89% of our promotions have come from within! You could be a driver or shift leader in no time! Benefits for Full Time employees: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shifts: Monday - Friday, Day shift, Evening and Night shifts Weekend availability preferred keywords: teen, cook, food service, laborer, back of house, fast food,
