approach and our commitment to diversity, equity, and inclusion in the workplace. We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees.
Our customers invest with us, we invest in you. Apply today. About this role: Wells Fargo is seeking a Senior Quality Assurance Administrator. In this role, you will: Provide support and scoring guidance quality assurance staff by answering questions on regulations or compliance, procedures, policies and First Call Resolution Escalate key maintenance errors identified during scoring process and ensure resolution
of same, reviewing programs, processes, documentation, to ensure compliance with internal company requirements or government regulations Review systems to ensure company standards are met, exceptions are notated, and issues escalated as necessary Assist in development and design of product specific databases Prepare calibration score and facilitate calibrations across the team to ensure consistency of quality scores delivered to clients Monitor quality assurance programs and processes to identify gaps and risk backssment Design and conduct training for as needed Provide coaching to staff and track performance expectations and results Make final scoring decisions on disputes which impact quality
results Interact with staff and business partners to promote team work and departmental effectiveness Required Qualifications, US: 4+ years of Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Desired Qualifications: Familiar with Microsoft office, JIRA, Document Management System, Share Point Strong attention to detail Job Expectations: Adhere to organizational goals as set in employee goal/plan. Attend all team meetings and training sessions. Wells Fargo only considers candidates who are presently authorized to work for any employer in the United States and who do not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States.
This Position is Not Eligible for Visa Sponsor. @RWF22 Posting End Date: Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, interactionual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. PDN-9af3bbfd-63f6-4bec-b78f-c2cf12ad1491
is a significant part of the job. Consideration for a remote-work arrangement will be based on a candidate's level of industry experience in testing and commissioning. Responsibilities include electrical acceptance and maintenance testing of medium and high voltage apparatus as well as all aspects of AC and DC control circuit verification.
Additional responsibilities include participation in all EPCS and client safety and testing training programs. The successful candidates will assist with testing of power transformers, medium and high voltage circuit breakers, instrument transformers, switches, reactors, capacitor banks, grounding systems, switchgear and protective relays and control
systems. As abilities grow, the successful candidates will prepare quotes for testing work and will write formal test reports for clients. The successful candidates will be responsible for maintaining equipment and shipping and receiving equipment.
Minimum Requirements: Successful completion of Electric Utility Substation and Relay Technology program or similar program; experience in testing and maintenance on medium and high voltage systems or nuclear testing is a plus. This position is subject to client mandated drug and background checking. S uccessful applicants are subject to EPCS's auto insurance carrier requirements. Ap plicants must not require sponsorship for employment visa
status (e. g. H-1B visa status) now or in the future. Salary commensurate with experience and education.
Benefits include: Medical, dental and vision insurance Flexible spending account Health savings account Life insurance Disability insurance 401(k), profit sharing and employee stock ownership plan Paid vacation, personal days and holidays Paid Parental Leave Continued professional education reimbursement EPCS's testing group employs full time and part time employees. EPCS also manages turn-key electrical power system construction projects throughout the US. EPCS is a wholly owned subsidiary of Electrical Consultants, Inc. (ECI) who employs over 800 engineers, designers, project managers, surveyors, ROW agents, environmental planners, construction professionals and support staff in over 26 offices across the U.
S. ECI has 35 years of experience in the planning, engineering and construction of a wide range of power delivery projects including substations, transmission lines, distribution systems, communication systems and industrial facilities and EPCS has 20 years of experience in the construction and testing of power systems. Visit our website at . An Equal Opportunity Employer Job Posted by Applicant Pro
