state-supported passenger rail services. The VPRA also funds Virginia Railway Express (VRE) and administers all capital expansion projects, infrastructure, and land acquisitions related to the $3.7 billion Transforming Rail in Virginia initiative, which will double Amtrak and VRE service in Virginia over the next decade.
The VPRA acts as a " responsible public entity" for acquiring, constructing, improving, maintaining, or operating a " qualifying transportation facility" under the Public Private Partnership Act of 1995. VPRA is recruiting for a Quality Assurance and Quality Control (QA/QC) Senior Manager. Reporting directly to the Vice President of Engineering and
Construction, this is a senior management opportunity for an experienced QA/QC professional with significant experience conducting and managing QA/QC for large-scale transportation projects through the design and construction phases.
The QA/QC Senior Manager will manage all aspects of VPRA's Quality Management Plan, including QA/QC of engineering, design, and construction activities for a $5B+ program of large rail infrastructure projects across the Commonwealth of Virginia. The successful candidate will be tasked with leading and accomplishing VPRA's QA/QC goals and meeting commitments. This position may work in the Richmond, Virginia, or Alexandria, Virginia office. The responsibilities
of the QA/QC Senior Manager will be to: Establish and implement policies and procedures following VPRA's Quality Management Plan.
Maintain and periodically update the VPRA Quality Management Plan to ensure the plan remains compliant with all legal/regulatory requirements, reflects changes in adopted policies and procedures, and incorporates new/emerging best practices in the industry and lessons learned. Develop and implement design control and review measures to ensure project design documents meet requirements. Develop and implement design control measures to ensure the project design process complies with VPRA's delegation of authority and legal agreements with VPRA project partners.
Ensure design review meetings comply with the VPRA Quality Management Plan and are appropriately documented and distributed. Review and document implementation of project quality procedures, including testing and commissioning, document control, submissions management, tracking of design changes, materials approval, testing schedules, and project closeout, including punch lists, as-builts, and contract closure. Monitor project work plans and project progress to coordinate quality control procedures at appropriate stages of the work in a manner that helps keep projects on schedule.
Conduct quality assurance audits and investigations as needed. Oversee staff and consultants to accomplish VPRA's goals and meet VPRA's QA/QC commitments. Establish and manage an annual budget for QA/QC activities, ensuring VPRA's QA/QC goals and commitments are met within the established budget. Minimum Qualifications BA/BS degree in engineering, construction management, or a closely related field from an accredited college. Minimum of 10 years of QA/QC management experience for design and/or construction activities on large transportation projects. Experience complying with USDOT guidelines and requirements related to quality control and quality assurance, including the FTA Quality Management System Guidelines and FRA's Monitoring Procedure 24 - Quality Assurance/Quality Control Review.
Experience developing and/or updating a comprehensive, formal quality management plan and monitoring compliance. Proficient in developing and conducting quality audits. Ability to work collaboratively with colleagues and project partners with differing goals. Demonstrated ability to communicate effectively, orally and in writing, about complex technical material for diverse audiences.
Ability to research and prepare technical reports for senior management, regional bodies, governmental officials, committees, boards, and commissions. Demonstrated ability to hire, train and manage staff to meet high-performance standards. Experience hiring and managing quality control and quality assurance consultants to meet organizational needs cost-effectively. Ability to develop and manage organizational activities against established budgets. Knowledge of Federal USDOT grant programs, including compliance with grant requirements. Ability to work under pressure and multi-task in a fast-paced environment.
Ability to work independently with minimal guidance. Demonstrated ability to work collaboratively as a team member and problem solver in an organization with a diverse staff and customer base. Demonstrated proficiency using computer software including Microsoft Office (Power Point, Word, Excel, Project), Internet Explorer, and Adobe Acrobat. Preferred Qualifications Rail/Transit design and construction experience Advanced degree in engineering, construction management, or a closely related field from an accredited college. Professional Engineers (PE) license in Virginia ASQ Certified Manager of Quality/Organizational Excellence Are you interested in this position, but you don't meet every single requirement?
At VPRA, we are dedicated to building a talented team and an inclusive, authentic workplace. So, if you are excited about this role but your experience doesn't align perfectly with every qualification in the job posting, we encourage you to apply anyway. You may be the right candidate for this or another position at VPRA. Applicants must fully and accurately represent their qualifications and work history on the application or resume. The decision to interview an applicant is based on the information in the application, resume, or other relevant documents; therefore, applicants must supply detailed information.
Submitting an incomplete application/resume or an application/resume lacking in detail may impact your interview eligibility. This website will confirm receipt when the application is submitted successfully. Reasonable accommodations are available to individuals with disabilities during the application and interview processes per the Americans with Disabilities Act. VETERANS, PEOPLE WITH DISABILITIES, AMERICORPS, PEACE CORPS, AND OTHER NATIONAL SERVICE ALUMNI ARE ENCOURAGED TO APPLY. Equal Opportunity Employer
line adherence to applicable Laws, Regulations, and Guidance.
A successful candidate enjoys developing a deep understanding of compliance requirements, conducting testing, and drawing conclusions based on critical thinking, judgment and analysis.
The role requires the ability to work cross-functionally with business partners and compliance advisors and the ability to work autonomously. In addition, this role requires great attention to detail and excellent verbal and written communication skills. Responsibilities will include (but may not be limited to): Execute targeted, moderately complex transaction testing for line of business compliance requirements Manage to testing schedules
to ensure all tasks and reporting are completed within established timeframes Demonstrate an understanding of testing methodology, business processes, control frameworks, and related regulatory and compliance standards Obtain and analyze data from multiple sources, support and initiate efforts to improve data sourcing, and help drive innovative ways to approach testing Explore and quickly grasp new technologies and analysis tools Assist with determining test design and scope and identifying high risk areas to target Establish and maintain strong relationships with Business Areas and Compliance Advisors Assist in communicating results to Business Areas, Compliance Advisors, and Compliance Officers
Maintain strong time management, organizational, and prioritization skills; ability to complete multiple concurrent tasks within close deadlines with a high degree of accuracy and detail Succinctly and clearly communicate complex fact patterns to others Demonstrate strong problem-solving and conceptual skills Demonstrate strong written and verbal communication skillinteractionercise professional skepticism and judgment Basic Qualifications : High School Diploma, GED, or equivalent certification At least 2 years of experience in audit, compliance, risk management, or control or transaction reviews At least 2 years of Microsoft Office or Google Suite experience At least 1 year of experience analyzing data and working with data analytics teams At least 1 year of experience interacting with senior management and business partners Preferred Qualifications : Bachelor's Degree At least 3 years of financial services consumer compliance monitoring, auditing, risk management, or compliance experience At least 2 years of experience analyzing or working with data from various sources, and data analytics teams to drive innovationand make recommendations Proficiency with Google Suite and Excel Experience with communicating complex topics to various audience levels (verbal and written)Certified Regulatory Compliance Manager (CRCM) accreditation Knowledge of technology solutions to improve the way testing is done (Robotics Processing Automation, Optical Character Recognition, Natural Language processing)At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to interaction (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, interactionual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.
Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at -xyz X or via email at xyz X@. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to xyz X@ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). PDN-9aebdbb2-9ec7-44b7-a224-a108aac78305
in its dedication to achievement. We place an enormous value on the welfare and commitment of our employees as well as the superior level of service they provide to our customers. Quality Assurance Analyst (QA) is responsible for backssing the quality of the performance of our call center associates who deal with our existing and potential customers.
The QA will monitor inbound and outbound calls to backss the associate's demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in implementing call center quality processes and procedures. The Quality Assurance Analyst is a full time position of 40 hours
per week. Overtime is available during our peak times. Job functions: Performs call monitoring and provides trend data to site management team Uses quality monitoring data management system to compile and track performance at team and individual level Provides feedback to call center team leaders and managers Works with management team to coach agents Assist with calibrations Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved Assist leadership with additional phone monitoring needs Other duties as assigned Requirements: Excellent verbal, written and interpersonal communication skills Must be self-motivator and self-starter
Focus on quality and customer service Exceptional listening and analytical skills Must be able to effectively deal with people at all levels inside and outside of the Michael and Son Services Ability to multi-task, prioritize and manage time effectively Excellent people and communication skills Team Oriented Benefits: Comprehensive benefits including medical, dental, and vision after 30 days Additional benefits 401K, Paid Holidays and Paid Vacation Position is based at our Richmond, Virginia location.
Michael and Son Services is an Equal Opportunity Employer
oversight for credit risk management by supporting 2nd line credit policy compliance control backssments. The Credit Policy Tester will be responsible for executing risk-based credit policy control testing for the purpose of independently validating adherence to credit policy and credit intent rules.
The Credit Policy Tester will collaborate with Credit Policy Advisors, Data Analysts, and with the Lines of Business to strengthen credit risk processes. This role requires core strengths in Results Focus, Problem Solving, Analytical Thinking, and Communication. The ideal candidate will have an understanding of fundamental credit concepts, a demonstrated ability to manage processes, as well
as the ability to backss whether processes and controls are well-designed and effective. A commitment to collaboration and teamwork is required, while having a strong ability to influence as well as being detail-oriented and results-focused.
Responsibilities: Assist in the planning and execution of credit policy control backssmentinteractionecute transaction testing for credit policy requirements and credit intent in alignment with team methodology and procedures Manage to testing schedules to ensure all tasks and reporting are completed within established timeframes Obtain and analyze test data from multiple sources, following testing protocols and leveraging job aids as needed Systematically
retain documents that substantiates test results Submit test results in the system of record Assist in communicating results to business areas and Credit Risk Management leadership as needed Basic Qualifications: High School Diploma, GED or equivalent certification At least 1 year of risk, or audit, or compliance experience Preferred Qualifications: At least 2 years of risk, or audit, or compliance experience Proficiency with Google productinteractionperience in project coordination At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to interaction (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, interactionual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.
Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at -xyz X or via email at xyz X@. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to xyz X@ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). PDN-9ad9c0ec-4165-44ef-8d7d-b33c851ce78a
