Customer Service Jobs in Richmond, VA

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38 results match your filters
POPULAR
Customer Service - Immediate Hire – Full Time Entry Level Positions
1
Customer Service - Immediate Hire – Full Time Entry Level Positions
Richmond, VA
Jan 09, 2024
POPULAR
Customer Service Positions
1
Customer Service Positions
Richmond, VA
Jan 09, 2024
POPULAR
Remote Customer Care Specialist
1
Remote Customer Care Specialist
Richmond, VA
Jan 09, 2024
POPULAR
Customer Service and Sales Specialist
1
Customer Service and Sales Specialist
Richmond, VA
Jan 09, 2024
POPULAR
Customer Service Representative - 1st Shift
1
Customer Service Representative - 1st Shift
Richmond, VA
Jan 08, 2024
POPULAR
Banking Customer Service Representative - On-site in Richmond, Virginia
1
Banking Customer Service Representative - On-site in Richmond, Virginia
Richmond, VA
Jan 05, 2024
POPULAR
Lead mover
1
Lead mover
Richmond, VA
Dec 22, 2023

Service). Job Summary Do you enjoy a fast-paced, multi-faceted work environment where you get to be exposed to different types of professional work like Sales, Marketing, Logistics, Customer Service, Equipment operations, project management, conflict resolution, and communication?

If so, we have an incredible opportunity with excellent growth potential. You will be involved in learning techniques on how to develop rapport, establish value while having a sense of accomplishment each day! There is no other place young people with little experience can work to build a resume like College Hunks Hauling Junk and Moving! Responsibilities Go out of your way to be friendly (smile, eye contact,

small-talk) to everyone whom you come in contact with throughout the day – especially your clients. Look, act and become a friendly college hunk – starting with the uniform (shirt tucked in, hat straight, pants at the waist), and continuing with your attitude (smiles and eye contact).

Educate clients about pricing and services and the benefit to them prior to giving an estimate, ensuring 110% satisfaction. SAFELY operate at all times. Make sure all daily truck inspections are performed (tire pressure, oil, equipment, etc). Make sure the truck has enough receipts, safety equipment, and marketing material. Price jobs aggressively, meeting and surpassing benchmarks. Be able to make logistical

decisions (when to dispose of, what to donate or recycle, how to best complete a job, how to package items and load a truck, how to market during downtime).

Lead your team by relevant examples, showing them what the core values of the company are all about. Help to train new hires about the day to day operations and core values. Prevent careless and costly mistakes, including damage, injury, unhappy clients, lost equipment, etc. Check-in regularly throughout the day with direct supervisor for additional assignments and troubleshooting guidance Qualifications Who we're looking to hire: If you love customer service and helping others, you've come to the right place.

No experience necessary! We provide hands-on training to all to ensure you succeed. Must meet the following qualifications: Must be able to lift 50 pounds with a team. Reliable transportation to and from work. Valid/Active Driver's License. Eligible to work in the United States. Drug and alcohol-free. Must be able to pass a federal background check. Benefits: Giving back to the community by donating two meals to Feeding Children Everywhere for every job we complete. Being a part of a team with great attitudes and work ethic. Flexibility with scheduling. Open-Door Environment; Dynamic culture On the job training Team outings Compensation: $13/hour to $30/hour For more details: jobs-search.

org/lead-mover_richmond-c449903/lead-mover-richmond_i1969270242

POPULAR
Field Service Representative (Techniseal) - Richmond, VA
1
Field Service Representative (Techniseal) - Richmond, VA
Richmond, VA
Dec 21, 2023

reflect and recharge. The manufacturer’s signature brands include Belgard® and Echelon® hardscape and masonry materials; Barrette Outdoor Living® and Moisture Shield® fencing, decking and railing; Sakrete® and Amerimix® packaged concrete and mortar; Techniseal® sands, jointing technologies and surface protectors; Pebble Tec® pool finishes; plus popular brands of landscape and gardening materials.

Job Summary Reporting to the Regional Sales Manager- Lead, this position supports our distributors, dealers, and contractors with day-to-day customer relations, such as, product merchandising, conducting product demonstrations and training sessions. This person will also be maintaining display

standards, delivering samples and marketing materials to our dealers. This position will provide excellent growth opportunities within the company. Responsibilities Conduct hands on job site product demonstrations and trainings Support the Regional Sales Manager's by doing the merchandising at our sales locations Develop a territory coverage plan with the support of the RSM Lead and team Work with Salesforce to register and note all activities (training provided) Occasional work required outside normal business hours Time management and travel planning Drive from locations to locations using personal car or plane travel to support the sales team Requirements Bachelor's degree in Business or other

equivalent education with strong direct customer service/sales abilities and people skills Bilingual: Spanish and or Portuguese preferred Light duty truck preferred vehicle Ability to lift up to 50lbs for long periods of time (full days with breaks) Valid drivers license / clean driving record Hardscape experience preferred Overnight travel by car and or plane Excellent communication & time management skills Work well within a team environment Up to 50% travel Computer literate, especially MS Office suite, order tracking software, email, etc.

POPULAR
LTSS Service Coordinator- RN Clinician
1
LTSS Service Coordinator- RN Clinician
Richmond, VA
Dec 20, 2023

to meet the member's needs, with the goal of optimizing member health care across the care continuum.

Responsible for performing face-to-face clinical backssments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports.

Primary duties may include, but are not limited to: Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team. Manages members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of health benefits. Obtains a thorough

and accurate member history to develop an individual care plan. Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, physicians; identifies members that would benefit from an alternative level of care or other waiver programs.

The RN has overall responsibility to develop the care plan for services for the member and ensures the member's access to those services. May assist with the implementation of member care plans by facilitating authorizations/referrals for utilization of services, as appropriate, within benefits structure or through extra-contractual arrangements, as permissible. Interfaces with Medical Directors, Physician

Advisors and/or Inter-Disciplinary Teams on the development of care management treatment plans.

May also assist in problem solving with providers, claims or service issues. Directs and/or supervises the work of any LPN/LVN, LSW, LCSW, LMSW, and other licensed professionals other than an RN, in coordinating services for the member by, for example, assigning appropriate tasks to the non-RN clinicians, verifying and interpreting member information obtained by these individuals, conducting additional backssments, as necessary, to develop, monitor, evaluate, and revise the member's care plan to meet the member's needs, and reviewing and providing input on the non-RN clinicians' performance on a regular basis.

Minimum Requirements: Requires an RN and minimum of 3 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience, which would provide an equivalent background. Current, unrestricted RN license in applicable state(s) required. May require state-specified certification based on state law and/or contract. Preferred Skills, Knowledge, and Experience: MA/MS in Health/Nursing preferred. Travels to worksite and other locations as necessary.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health.

Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates.

Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health.

We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance.

POPULAR
Part Time CSR and Analyst
1
Part Time CSR and Analyst
Richmond, VA
Dec 20, 2023

in its dedication to achievement. We place an enormous value on the welfare and commitment of our employees as well as the superior level of service they provide to our customers. The Customer Service Representative and Analyst role handles a small number (~15) inbound high priority service requests on the 3'rd shift, where they answer product and service questions and set high priority service appointments.

Because the time between calls may be an hour or so, you will also be parsing data and creating target area recommendations for the 1'st shift to focus efforts on when they arrive at 6AM. You will need a strong understanding of Service Titan, as well as stellar administration and

analysis skills. The goal is to ensure excellent service standards are met for our customers, and accountability for owning a time sensitive process for the analysis function.

This job may be perfect for a recently retired individual, who enjoys staying up all night, earning a good wage while using your Service Titan and analytical knowledge. This position is Part Time 30-32 hours per week; working remotely between the hours of 11:00 PM to 6:00 AM. There are no benefits included for part time agents. Job Function: Track, organize and analyze customer data in order to prepare reports for morning teams. Open and maintain customer accounts by recording account information Recommend potential

products or services by collecting customer information and analyzing customer needs Contribute to team effort by accomplishing related results as needed Identify and backss customers' needs to drive satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Go the extra mile to engage customers Other duties as assigned Requirements: Extensive knowledge and hands on application of the Service Titan System Senior level individual with management experience; executive administrative person is preferred Strong knowledge of the use of Excel, Power Point and Ring Central Reliable Internet Access Proven customer support experience Track record of over-achieving Strong phone contact handling and active listening skills Customer orientation and ability to adapt/respond to different types of personalities Flexible schedule and able to work nights from and weekends Team Oriented Excellent communication and presentation skills Ability to multitask, prioritize and manage time effectively High School Diploma or GED required.

Associates or Bachelor's Degree Preferred Possess higher level thinking skills, ability to follow a set process Must be able to successfully pass a background check Customer service representative top skills & proficiencies: Positive Attitude Compassionate Goal Oriented Problem Solving Loves helping People Likes to have fun Solution sales skills, ability to conduct a needs backssment and uncover issues Why should you work for the Michael and Son family?

We promote from within We build leaders who are coached and trained in the area of Leadership We provide continuous training and development Michael and Son provides Equal Employment Opportunities to all qualified applicants for employment and prohibits discrimination and harassment of any type and or other characteristics protected by Federal, State and Local Laws. The position is based in our Richmond, Virginia office.

POPULAR
LTSS Service Coordinator - Clinician
1
LTSS Service Coordinator - Clinician
Richmond, VA
Dec 20, 2023

case, as required by applicable state law and contract, contributes to the LTSS care coordination process by performing activities within the scope of licensure including, for example, assisting the responsible RN with telephonic backssments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports.

Primary duties may include, but are not limited to: Identifies members for high risk complications. Obtains clinical data. Identifies members that would benefit from an alternative level of care or other waiver programs. Verifies and interprets information, conducts

additional backssments, as necessary, and develops, monitors, evaluates, and revises the member's care plan to meet the member's needs. Participates in coordinating care for members with chronic illnesses, co-morbidities, and/or disabilities, and in conjunction with the RN, member and the health care team, to ensure cost effective and efficient utilization of health benefits.

Decision making skills will be based upon the current needs of the member and require an understanding of disease processes and terminology and the application of clinical guidelines but do not require nursing judgment. Minimum Requirements: Requires an LPN/LVN, LSW, LCSW, or LMSW or license other than RN in accordance

with applicable state law and Nursing Diploma or AS in Nursing or a related field and minimum of 2 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator or similar role; or any combination of education and experience, which would provide an equivalent background.

Current, unrestricted LPN/LVN, LSW, LCSW, LMSW or license other than RN (as allowed by state law) in applicable state(s) required. May require state-specified certification based on state law and/or contract. Preferred Skills, Knowledge, and Experience: Previous experience with Utilization Management preferred.

Computer experience and experience using Microsoft Office Suite to include Outlook, Word, and Excel. Travels to worksite and other locations as necessary. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health.

Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance.

POPULAR
Customer support - richmond, va - paid training
1
Customer support - richmond, va - paid training
Richmond, VA
Dec 12, 2023
POPULAR
Customer service - hybrid - richmond, va
1
Customer service - hybrid - richmond, va
Richmond, VA
Dec 12, 2023
POPULAR
Field Service Representative
1
Field Service Representative
Richmond, VA
Dec 11, 2023
POPULAR
QA Support Coordinator - Call Center
1
QA Support Coordinator - Call Center
Richmond, VA
Dec 08, 2023
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