activities relating to customer complaints, including customer interface, immediate response actions, root cause analysis, corrective/preventive actions and follow-up. Identify, prevent, and analyze defects, both internal and external. Track internal and external defects and report this information for problem-solving analysis, error proofing and continuous improvement.
Review and approve PPAP submissions to customers. Assist production with PPAP builds to ensure all customer requirements are met. Support APQP activities for new product launches and product/process changes. Conduct internal Quality Audits and external Supplier Audits, reporting findings and assisting on corrective actions.
Participate in continuous improvement initiatives including scrap and labor reductions and elimination of redundant inspections. Lead communication and resolution of vendor-related issues.
Train/educate the workforce on Quality principles. Support, promote, and perform in a manner consistent with continuous improvement goals and the values of DSB Technologies. Experience you will need: Bachelor's degree or equivalent in Mechanical, Electrical, or Manufacturing Engineering. 3-5 years of related experience. Certified Quality Engineer (CQE) certification. Six Sigma experience. Ability to read and interpret customer drawings and specifications. Data driven mindset. Excellent communication
skills, both internally and externally. Strong analytical skills, strategic thinking ability, and problem-solving capacity.
Good team player with an ability to function in a cross functional organization. Proven ability to manage deadlines, prioritize, multi-task. Ability to troubleshoot issues, find root causes and initiate corrective actions.
