and solutions, such as technical support and inventory management, to save customers time and money. We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working.
We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today. Position Details: The Collections Customer Service Representative provides a high level of service to our customers to manage our receivables and will report to a Collection Supervisor. Compensation and Remote Work: The starting pay is $20.30
per hour. New Hire Training and Nest (13 weeks) will be in office at our Janesville office. After completion of the 13-week training and if meeting remote work requirements, you will enjoy a hybrid work environment of three days onsite and two days at home.
You will transition to fully remote after completing additional 3 months if you are successful and meeting goals. You will have a consistent shift between the hours of 7am to 6pm. You will be required to travel to our Janesville, WI site on a quarterly basis in order to attend meetings. You Will: Answer inbound phone inquiries and quickly respond to customer requests for documentation. Demonstrate problem solving and curiosity dealing
with our customers and your colleagues. Use professional collection skills and techniques to identify customer reasons for delinquent account status including outbound calling.
Work with multiple departments such as Credit, Sales and Branch partners to resolve collections issues that may require special attention and resolve payment barriers. Maintain accurate and detailed customer contact notes following established standard repeatable processes. Work with customers and accounts receivable specialists to resolve situations which cause un-reconciled checks. Partner with Sales personnel on payment barrier removal. Provide Credit Managers with customer information to help evaluate customer payment terms.
You Have: High school diploma or equivalent 1+ year of experience solving customer issues in a customer service environment or inbound call center experience Computer proficiency in programs such as MS Outlook, MS Word and MS Teams, and MS Excel (can maintain spreadsheets) Phone customer service skills and a solid command of English grammar for verbal and written interactions. The ability to work one week in Janesville for initial onboarding Rewards and Benefits: With benefits starting day one, Grainger is committed to your safety, health and wellbeing.
Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger Medical, dental, vision and life insurance coverage with virtual access to board-certified doctors for urgent care and prescription refill needs Paid time off (PTO) and 6 company holidays per year Access to up to 30% of your paycheck before payday to help with financial emergencies Up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no match required Tuition reimbursement, student loan refinancing and free access to financial counseling, education and tools 6 free sessions each year with a licensed therapist to support emotional wellbeing DEI Statement We are committed to equal employment opportunity regardless of race, color, ancestry, religion, interaction, national origin, interactionual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment.
With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.
they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
What does the Sales Associate do? If you want to be at the beat of the Five Below pulse, our part-time Sales Associates get right in the middle of all store action. Perfect candidates have an undying passion for delivering amazing customer service, while also driving high sales results. Key traits include having
amazing people and selling skills, a keen eye for ensuring merchandise is on the floor in an organized fashion, keeping the floor stocked-up flawlessly and providing super smooth transactions at the register.
How do they do it? The sales associate embraces and lives the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers.and here is how! Wow the Customer : Put the customer first and make a difference in people's lives Unleash Passion : Check your ego at the door and do what you say you will do Hold the Penny Hostage : Treat Five Below like your own business and hire talent that will do the same Achieve
the Impossible : Set the bar high for self and team and make sure to take risks Work Hard, Have Fun, Build a Career : Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts RESPONSIBILITES: Adheres to all standard operating procedures and policies Responsible for cash handling procedures Reviews and responsible for all corporate communications applicable to their assigned area Assists in merchandising procedures Responsible for maintaining assigned area Sets and maintains Market Plan and other merchandise directives Assists with execution of company data integrity process Delivers exceptional customer service through personal contact with customers Interacts with and assists customers Assists in receiving and stocking procedures Unloads merchandise from trucks Drives store sales which may include performing in all Five Below services (ear piercing, balloons, buy online pick up in store, etc.
)Checks in shipments Stages merchandise for the sales floor Packs out merchandise Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all inclusive. Additional responsibilities will be determined by the General Manager, as dictated by store needs.
Standing entire shift Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers and coworkers on the telephone and face-to-face in the store. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise QUALIFICATIONS: Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Five Below is an Equal Opportunity Employer. Position Type: Hourly BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters.
Please confirm that the person you are working with has xyz X@ email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Careers Site at /info/careers to verify the posting. For more details: jobs-search. org/finance_janesville-c451670/seasonal-sales-janesville-wi-janesville_i1959080770
