college or university with a CMCA and/or AMS Designation (PCAM Preferred) or equivalent experience/certifications in facilities management or other residential facilities. Leisure World of Maryland Corporation, the property management company for Leisure World of Maryland, located in Silver Spring, Maryland, is a private, age restricted community comprised of 29 community associations representing over 5,600 homes and extensive Trust operations.
We are seeking an innovative, experienced and hands-on Property Manager to provide proactive management support and strong leadership to one of the community's high-rise condominiums building complex. The Property Manager is responsible for the
day-to-day operations of their high-rise condominium, and overseeing the planning, organization, and direction of the Mutual. The Property Manager participates in the Board of Directors meetings and in selected committee meetings as well as provide counsel to the board and residents.
This position requires a customer service approach in dealing with a wide variety of owner, resident, renter, and contractor issues. We are looking for someone who has experience in the following areas: · Work closely with the Board of Directors, committee members, and owners/residents of the community to ensure compliance with the Mutual's Declaration, Bylaws, and rules and regulations and Federal, State,
and local regulations and laws. · Be proactive in your working style and work closely with a small team that includes an Administrative Assistant, Building Engineer, and Maintenance staff.
· Be responsible for all aspects of operations. · Have exceptional written and verbal communication skills. · Must have a " can-do" attitude in service of our residents. · Possess strong knowledge and understanding of budgeting and financial management. · Have experience overseeing large capital projects. · Be proficient in Microsoft Office, Excel, Power Point, web page content maintenance, and comfort with database use. · Knowledge of CINC, Jenark financial management software and Association Voice and Cap Sure is preferred.
· Experience with, and compassion for, working with a large population of senior residents. LICENSE · CMCA and/or AMS Designation · PCAM Designation preferred · CPM Designation a plus EDUCATION A bachelor's degree from an accredited four-year college or university in Business Administration. SUPERVISORY RESPONSIBILITY · Provide the overall direction, coordination, and evaluation of all Mutual assigned staff. Perform supervisory responsibilities in accordance with LWMC and Mutual policies and procedures and applicable regulations and laws.
· Interview, select, train, and coach employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems in coordination with LWMC policies and procedures. Establish employee objectives to improve performance. We can offer you a challenging and rewarding environment with many opportunities to learn, grow and achieve great results. If you want to be part of our team, we'd love to hear from you. Competitive Salary and excellent benefits. Job Posted by Applicant Pro
better living for better lives. Our team is searching for a dynamic, top performing salesperson with positive energy, an entrepreneurial spirit, and superior sales and customer service experience. This person is an individual contributor who is driven to close the deal and stays levelheaded amidst prioritizing competing agendas.
Mostly importantly, a Leasing Associate often serves as a prospective resident's first impression of the Fairfield brand. They therefore take pride in their professionalism and speak passionately about our properties. Their successful communication is the reason why residents choose to join our communities. There is plenty of room for growth in this exciting role
on the Fairfield Residential Property Management Team. This position reports to the Community Manager and successful associates may be promoted to Assistant Community Manager.
THIS POSITION MAY BE RIGHT FOR YOU: YOU ARE A CLOSER with superior sales and customer service skills. YOU STAY ON TOP OF IT with admirable time management and organizational skills. YOU ARE A PROFESSIONAL and embody that in your appearance and demeanor. YOU ARE A COMPASSIONATE PROBLEM SOLVER with an insatiable drive to help customers resolve issues. YOU KNOW THAT INTEGRITY MATTERS and exhibit a strong adherence to ethical standards including, but not limited to, the ability to maintain confidentiality and maintain
fiduciary responsibility. YOU ARE DEEPLY SATISFIED by the feeling of joy you get when helping someone find their new home.
WHAT YOU CAN EXPECT TO DO IN THIS ROLE: CUSTOMER SERVICE & SALES Be the first point of contact with prospective residents, current residents, vendors and Fairfield associates. Drive the lease closing process by highlighting the quality of the community and the amenities available at the property to prospective residents. Determine the customer's needs, resolve and/or escalate to a higher level as permitted. Use your customer friendly personality as well as your ability to diffuse/resolve difficult situations while nurturing relationships.
Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention. Meet sales goals, leasing ratios and maintain milestones in customer service and resident satisfaction, throughout the sales process. OPERATIONS Manage various tasks such as lease files, maintaining updated necessary paperwork and computer systems. Verifies application information, gathers, and follows up on all verification of income, as required for LIHTC and/or HUD programs. Forwards to property manager for final approval. Use Yardi accounting software manage the leasing process.
MARKETING Complete marketing/advertising tasks including updating social media sites. Maintain knowledge about local market conditions; shop local competition. WHAT YOU'LL NEED DAY ONE: 1+ year(s) of experience in sales or customer service Knowledge of Low Income Housing Tax Credit (LIHTC) preferred Experience or knowledge in leasing or real estate a plus Understanding of applicable federal, state and local fair housing laws a plus Strong typing and computer skills with knowledge of Microsoft Outlook, Word and Excel. Knowledge of tax credit, fair housing, and trade practices a plus Experience using Yardi or other related property management accounting software a plus Experience using Microsoft platform including Outlook, Word, Excel required High school diploma or equivalent required Weekend availability is required; must be able to work a flexible schedule to include weekends and holidays.
The sign on bonus, less usual deductions, will be paid following the completion of 90 days of employment. #LI-NICOLEEstimated Rate of Pay: $16.98 - $22.08This position is non-exempt; the range above reflects hourly rates. The pay range displayed for this position is determined by skills and experience required, location and job complexity.
Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements: Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional) Matched 401(k) Medical, dental & vision insurance Flexible spending account Life insurance Pay range is a calculation based on a midpoint price.
Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.
