of customer IT infrastructure. Essential Duties and Responsibilities: • Assist in the installation, configuration, and maintenance of hardware and software systems. • Perform routine system updates, patches, and upgrades. • Monitor system performance and troubleshoot issues to ensure optimal functionality.
• Assist in managing and troubleshooting uses Service Now Support Tickets. • Collaborate with senior administrators. • Collaborate with the IT helpdesk to resolve user issues in a timely manner. • Assist in implementing and managing backup and disaster recovery solutions. • Perform routine data backups and ensure data integrity. • Participate in disaster recovery drills and testing.
• Maintain accurate documentation of system configurations, procedures, and troubleshooting steps. Minimum Requirements: • Per contract requirements, candidates must be authorized to work in the U.
S without sponsorship now or in the future. • Candidate must be able to pass a government sponsored background investigation. • Associate degree or certifications in information technology, computer science, or a related field; or three years relevant experience in lieu of degree or certifications. • Strong understanding of computer systems and IT infrastructure. • Familiarity with Windows and Linux operating systems. • Basic knowledge of virtualization technologies (e. g. VMware, Hyper-V).
• Proficiency in troubleshooting hardware and software issues. • Good communication and interpersonal skills.
• Ability to work well in a team and independently. • Strong problem-solving skills and attention to detail. • Eagerness to learn and adapt to new technologies. • Azure cloud experience a plus but not required. Job Summary Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5 MAXIMUS Introduction Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.
Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit. EEO Statement EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Posted Max USD $70,000.00/Yr. Posted Min USD $38,200.00/Yr.
