business customers and provide full-service account support and maintenance.
The Bankers provide customers with a variety of services including account setup, treasury management & online banking support, ACH file assistance and error resolution, positive pay and bill pay file set up & access, as well as assisting customers with remote check scanner setup & troubleshooting.
The Bankers work closely with the Lockbox processing team to ensure that validation files are created in the proper formats, payment errors are resolved in a timely manner, and online payment issues are processed appropriately. The Bankers also work closely with business development officers to ensure that
all customer questions and issues are resolved in a timely manner. Their work is heavily focused on facilitating smooth implementation and providing ongoing account maintenance and problem resolution.
The Bankers serve customers of various sizes and are usually responsible for handling a portfolio of clients with total deposits of $30-$100 million. Senior HOA Bankers typically manage a portfolio of up to $100 million in deposits and handle a group of moderately complex to complex client accounts. They are more experienced in HOA banking than a Banker, staff in the Senior HOA Banker role are able to perform their duties with greater discretion and require little to no supervision in their
portfolio management activities. They often assist the HOA Operations Managers with training their HOA Banker co-workers.
What We Are Looking For Performs a variety of customer support activities including opening and closing corporate and agent-related accounts, NSF, and overdraft alerts. Processes hold and stop payments, processing general ledger entries, non-posts, adjustments, ACH returns, large-item reviews, electronic A/R file research, CIP, and audit controls. Handles callback, bank account reconciliation, and Corporate Online Banking setup. Also performs account analysis regarding service charges, average daily balances, account performance, growth, etc.
Provides clients with post-implementation and training support. Assists in special projects and tasks such as Internet Banking conversions. Troubleshoots hardware/software problems related to check scanners, remote deposit, and Treasury Management products and functions. Works closely with the Business Development Officers to ensure that all client questions/issues are resolved in a timely and satisfactory manner. Makes decisions regarding the satisfaction of audit requirements when opening new accounts; backsses compliance with audit regulation; verifies documentation for CIP certification approval.
Monitors and responds to daily accounts receivable files generated by the Lockbox team. Researches and resolves adjustment items created by missing items, extra items, encoding errors, listing errors, misreads, etc. originating from a variety of areas. What You Need To Have A high school diploma plus 4 or more years of experience in retail branch banking operations and/or banking call center experience or a Bachelor’s degree plus 2 or more years of experience in retail branch banking operations and/or banking call center experience. Basic to intermediate knowledge of branch banking operation and payment center activities, terminology and products, services, and processes.
Intermediate to advanced understanding of these same products, processes, and services, including specific knowledge of products, services, and processes related to Homeowners Association customer accounts. Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write correspondence, and speak clearly to customers. Ability to professionally respond to customer complaints and urgent requests.
Intermediate to advanced skills in Microsoft Word and Excel, Outlook, etc. Benefits You’ll Love We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
About The Company Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. Ameri Home Mortgage is a Western Alliance Bank company. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, interaction, color, religion, age, nation origin, marital status, disability, protected veteran status, interactionual orientation, gender identity or genetic information.
Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email xyz X@ or call 602-386-xyz X. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. © Western Alliance Bancorporation
and a wellness program.
In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
About the company: Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. Ameri Home Mortgage is a Western Alliance Bank company. Western Alliance Bancorporation is committed to equal employment and will consider all
qualified applicants without regard to race, interaction, color, religion, age, nation origin, marital status, disability, protected veteran status, interactionual orientation, gender identity or genetic information.
Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email xyz X@ or call 602-386-xyz X. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. -- Western Alliance Bancorporation
to apply! For immediate consideration, send your resume to xyz X@ with subject " Bank Fraud - Chandler" salary: $19 - $20 per hour shift: First work hours: 8 AM - 5 PM education: No Degree Required Responsibilities Assist with an increase in claim volume.
Individuals will be trained in conducting debit card fraud investigations and regulatory compliance. This is a production role. Individuals will be the front line reviewing claims as they come in, investigating and making determinations. Position details: This is a production driven role working in the Fraud and Claims center, working claims through the life cycle of the claim by utilizing the regulations and policy and procedure
Claim volume is 3/hour (20-25 claims/day) Will be reviewing and deciding if fraud took place on debit card claims There may be 1-3 calls/day making outbound calls to follow up on claims, sometimes no calls per day.
Skills Banking Operations Fraud Investigation Confidentiality Banking Relationships Data Entry Qualifications Years of experience: 1 year Experience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent
opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, interaction, interactionual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact xyz X@. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.
In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). Randstad
of services including account setup, treasury management & online banking support, ACH file assistance and error resolution, positive pay and bill pay file set up & access, as well as assisting customers with remote check scanner setup & troubleshooting. The Bankers work closely with the Lockbox processing team to ensure that validation files are created in the proper formats, payment errors are resolved in a timely manner, and online payment issues are processed appropriately.
The Bankers also work closely with business development officers to ensure that all customer questions and issues are resolved in a timely manner. Their work is heavily focused on facilitating smooth implementation
and providing ongoing account maintenance and problem resolution. The Bankers serve customers of various sizes and are usually responsible for handling a portfolio of clients with total deposits of $30-$100 million.
Senior HOA Bankers typically manage a portfolio of up to $100 million in deposits and handle a group of moderately complex to complex client accounts. They are more experienced in HOA banking than a Banker, staff in the Senior HOA Banker role are able to perform their duties with greater discretion and require little to no supervision in their portfolio management activities. They often assist the HOA Operations Managers with training their HOA Banker co-workers. What we are
looking for: Performs a variety of customer support activities including opening and closing corporate and agent-related accounts, NSF, and overdraft alerts.
Processes hold and stop payments, processing general ledger entries, non-posts, adjustments, ACH returns, large-item reviews, electronic A/R file research, CIP, and audit controls. Handles callback, bank account reconciliation, and Corporate Online Banking setup. Also performs account analysis regarding service charges, average daily balances, account performance, growth, etc. Provides clients with post-implementation and training support. Assists in special projects and tasks such as Internet Banking conversions.
Troubleshoots hardware/software problems related to check scanners, remote deposit, and Treasury Management products and functions. Works closely with the Business Development Officers to ensure that all client questions/issues are resolved in a timely and satisfactory manner. Makes decisions regarding the satisfaction of audit requirements when opening new accounts; backsses compliance with audit regulation; verifies documentation for CIP certification approval. Monitors and responds to daily accounts receivable files generated by the Lockbox team. Researches and resolves adjustment items created by missing items, extra items, encoding errors, listing errors, misreads, etc.
originating from a variety of areas. What you need to have: A high school diploma plus 4 or more years of experience in retail branch banking operations and/or banking call center experience or a Bachelor's degree plus 2 or more years of experience in retail branch banking operations and/or banking call center experience. Basic to intermediate knowledge of branch banking operation and payment center activities, terminology and products, services, and processes. Intermediate to advanced understanding of these same products, processes, and services, including specific knowledge of products, services, and processes related to Homeowners Association customer accounts.
Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write correspondence, and speak clearly to customers. Ability to professionally respond to customer complaints and urgent requests. Intermediate to advanced skills in Microsoft Word and Excel, Outlook, etc. Benefits you'll love: We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program.
In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.
Ameri Home Mortgage is a Western Alliance Bank company. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, interaction, color, religion, age, nation origin, marital status, disability, protected veteran status, interactionual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email xyz X@ or call 602-386-xyz X. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. -- Western Alliance Bancorporation
