- as the best workplace " to grow your career" in the U. S. We're especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees' financial health, we offer competitive salaries and generous benefits package.
Apply today. About this role: Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity
to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today. In this role you will: Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers Complete operational activities while minimizing risks under established policies Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization Receive direction from managers and exercises judgment within defined policies and procedures Escalate questions and issues to more
experienced roles Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions Identify information and services to meet customers financial needs Required Qualifications: 1+ year of experience interacting with customers, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 1+ year of experience interacting with people, demonstrated through work, military, or education Customer service focus with experience handling complex transactions across multiple systems Ability to educate and connect customers to technology and share the value of mobile banking options Ability to interact with integrity and professionalism with customers and team members Experience working with others on a team to meet customer needs Cash handling experience Ability to follow policies, procedures, and regulations Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Well-organized, independent and able to prioritize in a fast-paced environment Ability to exercise judgment, raise questions to management, and adhere to policy guidelines Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Job Expectations: Ability to work weekends and holidays as needed or scheduled This position is not eligible for Visa sponsorship Posting Location(s): 1201 N Monroe St Tallahassee, FL 32303@RWF22 Posting End Date: Job posting may come down early due to volume of applicants.
We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, interactionual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. PDN-9b01d0d2-8d83-40e8-bd34-c96a0ba138a2
better. If you join our team, we'll count on you to care for and guide our small business clients when they need us most - whether they're just starting out, expanding, or managing the day-to-day. We're looking for people with passion and drive to provide comprehensive financial solutions to our small business clients.
You'll be empowered to deliver the full spectrum of business and personal financial solutions to meet our client's needs and help make their financial lives better. As part of the Bank of America team, Small Business Bankers have access to industry-leading products and services, award-winning platforms and client digital tools - all designed to meet the unique priorities
of our clients. As a Small Business Banker, you'll spend your time engaging with high value clients, focused on developing and maintaining profitable lending and deposit relationships with both new and existing small business clients.
Your role will be to build and deepen small business relationships, actively connect with clients and execute consistent follow-up routines to meet their needs. You'll consult with clients and prospects to understand both their business and life priorities, while working with various channel partners as part of one team that delivers exceptional client care focused on all aspects of the client's needs. From day one, you'll receive training from our award-winning
Academy at Bank of America, including hands-on practice, personalized coaching and dedicated support throughout your on-boarding experience.
With demonstrated success, you'll have the opportunity to advance into leadership roles such as a Small Business Banker Manager, or advance into other client professional roles- with unlimited opportunity to grow throughout the company. You'll start building the relationships that can shape your career, and be exposed to the products, platforms, and tools you need to serve clients. --- The Small Business Banker role is an outside sales role and will require the incumbent to be in the field at least 80% of the time.
--- Has proven success in consultative sales in financial services or in business to business sales. --- Ability to demonstrate examples of improving specific businesses financial outcomes by interpreting financial statements and recommending specific levers. --- Is passionate about outside sales and enjoys spending time prospecting. --- Wants to enhance existing relationships and exceed sales goals. --- Is able to analyze financial conditions of clients and industry trends. --- Can understand and interpret financial statements and cash flow analysis. --- Has excellent communication skills and demonstrated leadership ability.
--- Enjoys partnering and negotiating with a team of bank employees to solve client issues. --- Demonstrated management of a client portfolio with focus on relationship development and deepening--- Thorough knowledge of small business financial products and services. --- Familiarity with CRM platforms and other banking systems Desired skills: --- Community leadership. --- Strong computer skills with an ability to multitask in a demanding environment. --- Undergraduate degree in business, finance or economics preferred or seven years' relevant work experience. Shift:1st shift (United States of America)Hours Per Week: 40
and the Teller line balances at the end of each day. Provides leadership in delivery of consistent, predictable and exceptional client experiences and refers additional services and products to clients. Motivates and leads team to achieve goals and objectives.
Supports all aspects of the office in union with the Client Experience Manager (CXM) while leading through influence and driving the associate experience. Partners with Client Experience Manager, Internal Control Specialist (ICS) and Regional Experience Manager (RXM) to achieve service and sales goals of office. Responsible for own Teller drawer. ---Lead Teller I will manage a headcount of 3 or less associates. ---Lead Teller II
will manage a headcount of 4 to 6 associates. ---Lead Teller III will manage a headcount of 7 or more associates. All associates at Capital City Bank have access to confidential client information and must practice discretion at all times.
Principal Duties and Responsibilities ---Lead a team of Tellers and serve as an example of providing an excellent client experience including building relationships and engaging clients in needs-based conversation. ---Responsible for new Teller training in the office, as well as continuation of ongoing training of Bank transaction policies and procedures. Complies with Training Check List, Teller Certification Check List, and Accountability Chart. ---Coach,
mentor, and provide feedback to the team utilizing performance management tools to attract, retain, and develop talent in the office.
---Assist the CXM in performance management and new hire selection. ---Maintains Teller performance standards, ensuring adherence to standards, including investigating and reporting and tracking overage or shortages in accordance to internal policies and procedures. ---Support the Teller line in escalated client complaints and concerns and work with the CXM, as needed, for resolution. ---Provide solutions to our clients while identifying opportunities and acting on them. Coaches Tellers on same. ---Prepares and conducts reviews for Tellers; makes salary recommendations.
---Ensures compliance with cash targets established for office through CETO system. ---Performs weekly/bi-weekly cash duties in compliance with procedures. ---Ensures adequacy of currency in ordering and balancing for office. ---Performs all principle duties and responsibilities of a Teller as needed. Employer determines the essential functions of the job. All associates must understand and adhere to the non-negotiable Banker Standards and commit to practicing SGNNT at all times. Associates will consistently follow policies and procedures as established by Capital City Bank, with department managers setting the standard.
Associated Duties ---In the absence of the CXM, acts in support of the entire office, beyond the Teller line ---Attends Delivery management meetings as required ---Meets production goals defined by CXM and Bank ---Responsible for overrides, as applicable ---Ensures security functions are completed timely including all clear signal, security alarm testing, separation audits, open/close procedures, over/short GL review ---Provides oversight of key/combo log ---Maintains error rates within specified guidelines ---Provides additional support to manager and department colleagues ---Completes all assigned/required Bank training within established timelines Knowledge, Skills and Abilities (KSA) Required The following KSAs are usually acquired through post high school education with 2 years supervisory or 1 year management experience.
---Effective management and supervisory practices ---Ability to communicate effectively and interact positively with clients, associates and business partners ---Ability to follow detailed instructions and a wide range of procedures, requiring some independent judgment ---Demonstrable sales experience ---Requires concentration to avoid mistakes in counting cash ---Ability to perform basic mathematical computations using various business machines and/or computers.
---Must be able to stand for long periods of time ---Ability to print legibly and accurately on forms and records ---Must have attained the age of 18 for coverage under insurance bond Education High school diploma or equivalent. Relevant experience may substitute for the education requirement. Working Conditions ---Lobby/professional environment. ---Regular contact with clients, associates, Client Experience Manager, Internal Control Specialist, support staff and business partners.
---Lifting of heavy coins. ---Position requires standing, stooping, kneeling, and squatting. ---Receiving currency from all sources causes environment to be slightly unclean. ---In the rare instance of a major or extensive natural disaster, epidemic or pandemic occurrence, or other disruption within our footprint, it may be necessary for associates to relocate or telecommute before, during or after, to ensure business continuity. Capital City Bank associates are our greatest asset. We offer the following benefits: Medical, Dental and Vision Life Insurance 401(k) with Matching Flexible Spending Accounts Tuition Assistance Stock Purchase Discounts on Products and Services EOE/Protected Veterans/Disabled/Drug Free The above declarations are not intended to be an " all-inclusive" list of the duties and responsibilities of the job described nor are they intended to be such a listing of the skills and abilities required to do the job.
Rather, they are intended only to describe the general nature of the job. THIS JOB DESCRIPTION DOES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT. This job description does not restrict Capital City Bank from the ability to assign, reassign or eliminate duties and responsibilities of this job at any time.
This job description describes the current assignment of essential functions. These functions may change at any time as the needs of the Bank or department change or for other reasons deemed appropriate. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
- as the best workplace " to grow your career" in the U. S. We're especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees' financial health, we offer competitive salaries and generous benefits package.
Apply today. About this role: Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity
to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today. In this role you will: Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers Complete operational activities while minimizing risks under established policies Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization Receive direction from managers and exercises judgment within defined policies and procedures Escalate questions and issues to more
experienced roles Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions Identify information and services to meet customers financial needs Required Qualifications: 1+ year of experience interacting with customers, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Customer service focus with experience handling complex transactions across multiple systems Ability to educate and connect customers to technology and share the value of mobile banking options Ability to interact with integrity and professionalism with customers and team memberinteractionperience working with others on a team to meet customer needs Cash handling experience Ability to follow policies, procedures, and regulations Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Well-organized, independent and able to prioritize in a fast-paced environment Ability to exercise judgment, raise questions to management, and adhere to policy guidelines Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Job Expectations: Ability to work weekends and holidays as needed or scheduled This position is not eligible for Visa sponsorship Posting Location(s): 3121 Mahan Dr, Tallahassee, FL 32308 Posting End Date: 31 Dec 2023 Job posting may come down early due to volume of applicants.
We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, interactionual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. PDN-9ae7aa3e-0320-405e-a2dd-bf182c51a77d
