for our Member Solution Specialist position at our newest branch in Folsom.
Individuals who are keen problem solvers and are comfortable taking the initiative to “Do What’s Right" would be successful in our environment. They function as the member’s primary point of contact and will take ownership of member issues from start to finish.
At Sacramento Credit Union, we believe in diversity, equity and inclusion in the workplace. We welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, interactionual orientation, gender identity, gender expression, genetic information, individuals with disabilities,
pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Member Solution Specialists have a fixed schedule so it’s perfect for individuals wanting a work/life balance.
The Member Solution Specialists are considered full-time and are eligible to participate in our robust benefits package. The 37-hour schedule for the Folsom branch is as follows: Monday 9:15am-6:15pm Tuesday 9:15am-6:15pm Wednesday Off Thursday 9:15am-6:15pm Friday 9:15am-6:15pm Saturday 9:30am-2:30pm Sunday Off RESPONSIBILITIES INCLUDE: Greet and welcome members and visitors in a courteous and professional manner and provide prompt, efficient, and accurate service. Provide
a superior member experience by actively listening and backssing the needs of the member and offering targeted solutions to these needs.
Actively cross sell and provide product guidance to members. Perform all member service duties including processing teller transactions. Opens new accounts - business, personal, trust and specialty accounts. Process, review and fund consumer loan applications including auto, credit card and equity. Maintain a portfolio of members with a strong emphasis on relationship building. Assist in the day-to-day operations of the branch including pulling and balancing the ATM, assist with branch audits and opening and closing duties.
Meets or exceeds established branch goals. Maintain an up-to-date and comprehensive knowledge on all SCU products and services. Provides notary assistance to members. MINIMUM QUALIFICATIONS: High School Diploma or G. E. D. One year experience in a financial institution in a customer service position is strongly desired. Working knowledge of financial services products and basic lending practices is desired. Demonstrated ability to provide exceptional customer service from start to finish. Demonstrated problem solving skills. Demonstrated sales ability in either a financial institution or retail store is highly desirable.
Demonstrated computer skills and familiarity with software programs such as Word and Excel are required; demonstrated experience with Meridian Link and Loans PQ are preferred. Demonstrated inter-personal communication and member contact skills. Our excellent benefits package includes medical/dental/vision, Paid Time Off, paid holidays, life insurance/AD&D, short-term and long-term disability, 401(k) and more. Powered by Jazz HR
for our Retail Support Specialist (Floating Teller) position. The RSS floats between our seven Sacramento-area branches as a Teller based on business needs. Individuals who derive satisfaction and accomplishment from assisting others would be successful in our environment.
At Sacramento Credit Union, we believe in diversity, equity and inclusion in the workplace. We welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, interactionual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status
protected by applicable law. This is a full-time position with a fixed schedule so it’s perfect for individuals wanting a work/life balance. A typical schedule includes 37 hours/week as follows: Monday 8:30am to 5:30pm Tuesday 8:30am to 5:30pm Wednesday 8:30am to 5:30pm Thursday OFFFriday 8:30am to 5:30pm or 9:30am to 6:30pm Saturday 9:30am - 2:30pm RESPONSIBILITIES INCLUDE: Assisting members with financial transactions i.
e. deposits, withdrawals, check cashing, transfers and other transactions. Advising members on the products and services of benefit to them Ensuring pertinent account information is updated. MINIMUM QUALIFICATIONS: Must have reliable transportation. High School Diploma
or G. E. D. and related work experience normally obtained in a member service and cash handling position.
Six months of credit union or banking experience as a teller is desired. Demonstrated ability to improve our members’ financial well-being via timely and relevant cross-sells. Ability to perform accurate math calculations and maintain records. Ability to perform accurate cash transactions. Ability to communicate effectively and maintain effective working relationships. Demonstrated member service skills. Maintains good attendance record. Our excellent benefits package includes medical/dental/vision, Paid Time Off, paid holidays, life insurance/AD&D, short-term and long-term disability, 401(k), subsidized parking and more. Powered by Jazz HR
