(Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
You will also be responsible for closing that day’s shift for that business day as well as creating an accurate bank deposit. Why Planet Fitness? Each of our employees receive: Complimentary Back Card Membership Company Facilitated Training Advancement Opportunities Rewards and Recognition Programs
Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member’s accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Close shift for that business day. Create a bank deposit for next day. Qualifications/Requirements Customer
service background preferred. Basic computer proficiency. A passion for fitness and health.
Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift.
Ability to work 3rd shift (overnights). Must be able to occasionally lift up to 50 lbs. Will occasionally encounter cleaning chemicals during shift. Pay & Benefits Potential of up to three raises per year Great career advancement opportunities Insurance benefits for full time staff 401k benefits based upon eligibility
developed. Most importantly, we believe that together we can best meet the changing needs of the customers and industries that we serve. We are very excited about the future of mixed and large animal practice and want our partnering practices and veterinarians to enjoy the success of Heritage Vet Partners.
HVP currently has clinics/locations in Nebraska, Wisconsin, Missouri, West Virginia, Virginia, Ohio, and Minnesota! HVP Website WHAT WE HAVE TO OFFER YOU! Heritage Vet Partners, with offices in Oshkosh, WI, Lenexa, KS, Omaha, NE and West Point, NE is looking for a highly qualified individual interested in pursuing a career with a company experiencing tremendous growth. As an EDI/Procurement
Analyst , you will work directly with the executive leadership team to analyze the needs of the business and design a system to efficiently transfer information between multiple parties.
You will be working out of one of the offices listed above, with remote work also being a possibility! Responsibilities include providing support for inventory and sales price management, ETL, EDI reporting, customer rebate processing, and system data transfers. BENEFITS HVP offers a full benefits package, including 4 health insurance plan options, vision, dental, and life insurance, long and short-term disability, critical illness and accident insurance, and GAP insurance. We also offer Flexible Spending
Accounts as well as Health Savings Accounts. A generous paid time off policy allows our employees the flexibility they need for work/life balance.
HVP invests in your future by offering a company sponsored 401k plan with employer match, along with access to a financial planner! Along with the above, other perks include the option for career advancement and professional development, and the potential for remote work options. RESPONSIBILITIES Meeting with clients, internal and external, to discuss their data interchange needs. Analyzing business systems and data requirements. Building customized data interchange systems for cross-company or department use.
Testing and debugging the system. Gathering user feedback on the accuracy, efficiency, and functionality of the system. Adjusting and customizing the system based on user feedback. Deploying completed systems and providing maintenance support. Ability to work autonomously Solutions oriented (wants to get things done right, the best way, and ahead of schedule)! A mind for process and analyzing and can pick up other business systems (ERP) quickly. Advanced knowledge of Microsoft Office Suite, especially Excel. Verbal and written communication and interpersonal skills Solve problems by thinking outside the box.
Ability to quickly acquire a deep understanding of ERP and other business systems. High attention to detail Bachelor’s degree in computer science, information technology, or a similar field A minimum of 1 year experience working with EDI WHAT WE NEED FROM YOU! Ability to work autonomously Solutions oriented (wants to get things done right, the best way, and ahead of schedule)! A mind for process and analyzing and can pick up other business systems (ERP) quickly. Advanced knowledge of Microsoft Office Suite, especially Excel. Verbal and written communication and interpersonal skills Solve problems by thinking outside the box.
Ability to quickly acquire a deep understanding of ERP and other business systems. High attention to detail Bachelor’s degree in computer science, information technology, or a similar field A minimum of 1 year experience working with EDI
