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Technical Support Engineer / Help Desk Support
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Technical Support Engineer / Help Desk Support
Windham, ME
Dec 26, 2023

Engineer with the drive and determination to help us support our clients to be part of our team. If you enjoy solving problems and have a proven track record of working within a team environment, we'd love to hear from you! Why work with us? Here at Ion Networking, we believe that your family time is yours to enjoy.

For that reason, a work-life balance is something we value for our team. We like to create a positive and encouraging environment when you are here. Almost every month we organize exciting events for our employees and their significant others, whether it's a fishing boat trip, a brewery bussing tour, or an activity day at the lake. Oh, and did we mention that we are an ESOP

company? Our employees have an ownership interest in the company in the form of shares of stock, meaning that the company's success directly translates into the success and financial rewards of our team!

To learn more please visit our website at Ion Networking Municipal, Construction, and Dental IT Service Work Hours: 8 am to 5 pm Monday through Friday, no overtime required! This position has also an option of working remotely after a 2-week training period in the office. Pay Scale: $20.00 - $30.00 per hour depending on experience What we offer: Health care allowance Paid holidays & vacation Ability to work from home! Your birthday is a paid holiday! 401k with a 3% company match Bonus

system based on billable hours Cell phone reimbursement Paid training days Company vehicle access or mileage reimbursement Very limited after-hour requirements, 40-hour week guaranteed Career advancement opportunities Tuition reimbursement Company outings Relaxed office culture with great people!

Position Summary: Answer technical support calls from our customers, assign ticket severity, prioritize work accordingly, and collaborate with other staff members and vendor support resources to resolve issues and provide the customer with a high-quality experience according to company standards. This role may require visits/driving to the customer to help resolve their issues.

Job Requirements: Valid driver's license and insurable driving record Minimum 2 years of Technical Field Support experience Experience in the IT networking field is preferred Microsoft Professional Certification is preferred Exceptional customer service skills Excellent communication skills both written and verbal Positive " can do" attitude Passion for teamwork and continuing education/development Strong attention to detail Experience with Dell, Sonic WALL, Forti Gate, Ubiquiti, Office 365, Servers, Screen Connect, experience with PBX, VOIP, and Microsoft Hyper-V technologies is a plus

Popular Listings

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Dutchmen Aspen Trail 2910 BH Travel Trailer 2021 for Sale
1
Dutchmen Aspen Trail 2910 BH Travel Trailer 2021 for Sale
Wetumpka, AL
Apr 07, 2024

- Stock #399842 - Bunk house model!

Travel trailer with a sleep capacity of 11! Ready to hit the road! If you are in the market for a travel trailer, look no further than this 2021 Aspen Trail 2910 BH, priced right at $31,700. Non-smoking and pet-free. This Travel Trailer is located in Titus, Alabama and is in good condition.

$31700
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KZ Durango Half-Ton 286BHD Fifth Wheel 2022 for Sale
1
KZ Durango Half-Ton 286BHD Fifth Wheel 2022 for Sale
Daphne, AL
Apr 07, 2024

- Stock #397589 - Like new Durango Half-Ton 286BHD!

One owner! Beautiful, spacious interior loaded with amenities! Ready for your next adventure! The 2022 Durango Half-Ton 286BHD by KZ is a travel trailer designed for families and adventurers alike. With a focus on comfort, convenience, and functionality, this RV offers a versatile and enjoyable

The seller's representative has not seen this unit in person but scheduling a photo session soon. Stay tuned!

$38900
POPULAR
Forest River Rockwood 8301WS Fifth Wheel 2018 for Sale
1
Forest River Rockwood 8301WS Fifth Wheel 2018 for Sale
Phoenix, AZ
Apr 07, 2024

- Stock #401393 - Well maintained 2018 Forest River Rockwood 8301WS fifth wheel!

Ready to hit the road! If you are in the market for a fifth wheel, look no further than this 2018 Rockwood 8301WS, priced right at $35,000. Non-smoking and pet-free. This Fifth Wheel is located in Phoenix, Arizona and is in good condition.

$35000
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Forest River Forest River Spartan 1434X Travel Trailer 2017 for Sale
1
Forest River Forest River Spartan 1434X Travel Trailer 2017 for Sale
Green Valley, AZ
Apr 07, 2024

- Stock #400301 - Two awnings!

Plenty of storage! In great condition! If you are in the market for a travel trailer, look no further than this 2017 Forest River Spartan 1434X, priced right at $50,000. This Travel Trailer is located in Green Valley, Arizona and is in good condition.

$50000
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Jayco North Point 385THWS Fifth Wheel 2019 for Sale
1
Jayco North Point 385THWS Fifth Wheel 2019 for Sale
Belton, MO
Apr 07, 2024

- Stock #321870 - Front living layout 385THWS set up for full time living!

Splendide washer & dryer! Onan generator! This fifth-wheel trailer is manufactured by Jayco, known for producing high-quality recreational vehicles. The North Point 385THWS is designed to provide comfort and convenience for travelers seeking adventure on the road. Here

This unit is in good condition and all features work as designed according to the seller. If you are looking for a nice fifth wheel that has been well maintained and at a good price, schedule a showing today before it's gone.

$66700