to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.
Join us! Job Description: This role is responsible for managing a financial center in collaboration with the FC manager. Together they are accountable for supporting the operational excellence of the FC and ensuring that all aspects run effectively and cohesively.
They have oversight of functions such as the smooth and efficient functioning of the teller line, day to day policy and procedure adherence, and improvement of financial center performance. A Financial Center Assistant Manager (responsibilities): --- Manages client traffic, engaging and appropriately routing clients and fostering client retention--- Manages business results through formalized management routines and coaching---
Creates a world class client experience environment--- Manages market-level initiative prescribed by market leaders--- Drives operational excellence by engaging employees on business strategy--- Manages organizational priorities and effective execution This position may also have responsibilities for managing associates.
At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Managerial Responsibilities: --- Diversity & Inclusion: Creates an inclusive team where members are treated fairly and respectfully. --- Manager of Process & Data: Demonstrates and expects process knowledge, data-driven decisions, simplicity and continuous improvement.
--- Enterprise Advocate: Delivers clear and concise messages that motivate, convey the " why" and connect contributions to business results. --- Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks. --- People Manager & Coach: Knows and develops team members through coaching and feedback. --- Financial Steward: Manages expenses and demonstrates an owner's mindset. --- Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
--- Driver of Business Outcomes: Delivers results through effective team management, structure, and routines. You're a person who (required skills): --- Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. --- Collaborates effectively to get things done, building and nurturing strong relationships. --- Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives. --- Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed.
--- Communicates effectively and confidently, and is comfortable engaging all clients. --- Has the ability to learn and adapt to new information and technology platforms. --- Applies strong critical thinking and problem-solving skills to meet clients' needs. --- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. --- Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment.
--- Can interpret performance results, find opportunities to drive success and hold others accountable to results. --- Can be flexible to work weekends and/or extended hours as needed. You'll be more prepared if you have (desired skills): --- Experience in financial services and knowledge of financial services industry, products and solutions. --- Experience in mortgage, retail or hospitality. --- Experience working in an environment with individual and team goals where goals were routinely met or exceeded. --- Bilingual skills. Skills Used in this Role: --- Coaching--- Customer Focus--- Decision Making--- Establishing Trust--- Influencing--- Learning Agility--- Demonstrating Technology--- Overcoming Objections--- Risk Management--- Time Management--- Sales Management--- Consumer Products and Solutions--- Cash Management--- Multitasking--- Active Listening Shift:1st shift (United States of America)Hours Per Week: 40
utilized at the program.
The Recovery Specialist Supervisor supports Bay Cove's mission by ensuring the delivery of evidence-based services rooted in harm reduction and a trauma-responsive approach. This is an exempt position. Essential Job Duties and Responsibilities Work with the multidisciplinary team to support the processes for residents' admission (greeting, sign-in, orientation, search and belongings processing), transfer, discharge, ongoing observation and care, while ensuring respect and dignity Interact therapeutically with residents to ensure their needs are met Ensure the safety of all residents by proactively addressing escalating behaviors and physical plant issues, by monitoring
activities, by conducting and documenting checks, and by contacting on-call staff when necessary Schedule, supervise, and coach Recovery Specialists to ensure required staffing ratios, role competence, and consistent application of safety procedures, including wellness/safety checks Ensures compliance with federal, state and local licensing and contractual requirements (including DPH, HUD, SAMHSA), including the creating and submission of incident reports Ensure timely and accurate communication and coordination of care with other providers, such as DCF and DPH Oversee the medication administration system and ensure that all staff are trained and complying with responsibilities of the medication
administration system Facilitate and promote resident participation in wellness and recreational activities, as well as assisting in the facilitation of educational and recreational groups under the guidance of Case Managers and the Clinical Director Attend and participate in staff meetings, supervision, weekly multidisciplinary team meetings, and related professional development sessions as required Provide crisis backssment, prevention, and needed intervention during scheduled hours and while on-call in nights and weekends as scheduled by providing on-call coverage on a rotating basis Other job related duties as assigned Education and/or Experience Required BA/BS degree preferred.
High school diploma or equivalent required. Five (5) years of experience in substance use disorder and/or behavioral health treatment settings required. Two (2) years experience in a supervisory or managerial capacity. Demonstrated leadership, delegation, communication, and team building skills. Demonstrated professional writing, interpersonal, and organization skills. Basic proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps. Demonstrated commitment to a sustained effort to seek out, acknowledge, and respect the diverse voices of all stakeholders and to advance inclusivity through every function of the role and the agency as a whole.
Personal Characteristics: Utilizes a flexible and responsible work style that meets evolving needs of the agency. Works with integrity and respects the dignity and value of all individuals. Exhibits mission through job knowledge, pride in work role, and advocacy. Promotes diversity and inclusion of all individuals. Works in a collaborative, compassionate manner with stakeholders/partners. Physical Requirements Ongoing detection and interpretation of information on documents, monitors, and labels and accompanying response, as well as to identification of equipment and supplies.
Frequent interaction with providers, colleagues, customers, persons served, and visitors requiring the employee to communicate, as well as detect and interpret information, needs, and issues quickly and accurately, occasionally during emergency situations. Frequent communication of accurate information, instructions, and ideas so others will understand. Operation of complex and delicate equipment with precision and accuracy. This includes frequent phone and computer use for documenting patient care, accessing needed information, etc.
Bending to retrieve, lift, and carry supplies and equipment up to twenty (20) pounds. Frequent movement throughout the unit to access, obtain, or distribute supplies (sometimes pushing or pulling equipment), interact with patients, assist in the transport of patients, etc. Undertake lifesaving efforts by conducting CPR via the provision of chest compressions and rescue breathing as needed until relieved by medical professionals. Requirement to remain in a stationary position for an extended period of time as needed.
