Customer service oriented. Self-motivated. Fast-paced Effective time and organizational management skills. Excellent written and verbal communication skills. Comfortable presenting to groups. Strong interpersonal skills. Excellent listening skills. Acceptance of all diverse populations.
Accurate in maintaining records. Proficient with computers and technology, especially Microsoft Office and internet-based applications. Team-oriented and demonstrates a positive " go-to" attitude. Sincere interest in helping others achieve their goals. Job Summary Serve as a mentor, guide, advocate, and liaison to current and prospective students from the inquiry stage through program enrollment.
Daily communication with current and prospective students to assist with perceived roadblocks or barriers to ensure success in achieving individual educational and career goals.
Essential Duties : This position requires extensive hands-on interaction with faculty, staff, and students. As a result, this position requires physical presence to complete the essential duties found below. General: Serve as the first point of contact and advocate for prospective students by answering questions, assisting to identify personal and professional goals, and supporting them during the enrollment process. Ensure students are advised and enrolled in a certificate program best suited for their desired
career path, outcome, personal interests, and abilities. Maintain confidentiality and privacy of all records and conversations relating to students.
Communicate regularly with current and prospective students face-to-face, by telephone, email, and other technologies. Update and maintain school databases with records of student enrollment progress. Facilitate relationships between students and faculty who may provide further guidance. Interface with students and answer questions about seat availability, application processes, and other general information. Answer questions regarding scholarships and financial aid opportunities at the college. Follow-up with prospective students, leads, and information requests.
Provide a superior customer service experience to all current and prospective students. Stay abreast of institutional policies, procedures, programs, and services. Become familiar with community resources available to students. Assist with college functions as assigned. Perform other duties as assigned. Physical: Reasonable accommodations may be made to enable individuals with disability to perform physical requirements Lifting Mobility/Motor Skills Sensory Environment Employment Category Up to 20# Sit, stand, walk, grasp, pull, push, manual dexterity Visual/Auditory acuity Office/Classroom Student Services & Support Administrative & Support Business /Computers Interdisciplinary Up to 50# Sit, stand, walk, grasp, pull, push, squat, bend, twist, climb, manual dexterity, fine and gross motor skills Visual/Auditory acuity, sense of smell & touch Office; classroom; lab; industry simulation; industry Health/Dental Design & Development Information Systems Manufacturing Custodial Personal Care Veterinary Technology Up to 100# Sit, stand, walk, grasp, pull, push, squat, bend, twist, climb, manual dexterity, fine and gross motor skills Visual/Auditory acuity; sense of smell & taste as applicable Office; classroom; lab; industry simulation; industry; temperature, climate, and conditions vary Food Services Construction/Transportation Security Over 100# Sit, stand, walk, run, grasp, pull, push, squat, bend, twist, crawl, climb, balance on varied surfaces, manual dexterity, fine and gross motor skills Visual/Auditory acuity, sense of smell & touch Office; classroom; lab; industry simulation; industry; temperature, climate, and condition extremes Public Services Maintenance Job Posted by Applicant Pro
