care provider networks in Michigan. About the role: We are seeking a Claims Processor/Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Processing Doctor's Claims for payment Managing Employer groups? Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients
Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Previous Dental or Health experience is a plus!
Job Types: Full-time, Contract Pay: $16.00 - $19.00 per hour Physical Setting: Office Schedule: 8 hour shift Ability to commute/relocate: Warren, MI 48093: Reliably commute or planning to relocate before starting work (Required) Experience: Insurance Claims: 2 years (Required) Customer service: 3 years (Required) Dental office: 2 years (Required) Work Location: One location
