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POPULAR
Personal Banker Bilingual Charlotte Medical Plaza
1
Personal Banker Bilingual Charlotte Medical Plaza
Charlotte, NC
Dec 10, 2023
POPULAR
Safety Specialist
1
Safety Specialist
Charlotte, NC
Dec 09, 2023

the field. Regularly review and be familiar with all applicable legislation and applicable standards to ensure compliance. Inform the project management team and superintendents of any new or conflictive legislation matters that could impact the project. Develop a site Safety Management Plan (SMP) for the project to ensure a safe work environment for all company employees, contractors, visitors and community.

Regularly audit the SMP for compliance and update to ensure the alignment with the project scope and conditions. Provide direction, support and resources to all site project managers, superintendents, foremen and Safety Manager. Ensure that all incidents are reported immediately.

Assist the project managers, superintendents, foremen and safety manager in the investigation of incidents to determine root cause, and corrective actions where necessary.

Ensure incident corrective actions are followed up on and completed. Review safety obligations of the clients and ensure they are carried out per the terms of the agreement and communicated to the project manager, superintendent, foremen and Safety Manager. Ensure new hires are orientated to Aptus Group USA, and all required documentation is completed accurately and forwarded to the Safety Manager. Ensure safety boards are maintained and current with postings including but not limited to: Health and safety policy, inspection

and audit results, project hazard backssment, location of first aid, etc.

Communicate, coach and assist the field staff to ensure that all safety expectations are understood and met. Prepare for and participate in field audits. Coordinate weekly meetings with project managers and Safety Manager to review issues, trends and upcoming conditions or events. Provide training and education to all levels of staff, as required, by Federal and State safety regulations. Ensure all subcontractors are aware of and meet Aptus Group USA's general safety conditions and/or environmental requirements that may apply at all job sites. Represent the organization in community or industry safety groups and programs.

Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with clients, subcontractors, co-workers and management. Demonstrate leadership skills with ability and willingness to collaborate, solve problems, and motivate others, while maintaining effective relationships with customers by meeting or exceeding their requirements and expectations. Core Competencies : Organization: Utilizes strong organizational skills. Leadership: Exhibits strong leadership qualities and delegates work appropriately. Communication: Displays strong written and oral communication skills and employs effective listening skills.

Problem Solving: Analyzes problems and makes sound decisions in timely manner based on objectives, risks, implications and costs. Interpersonal Skills: Tactful and mature demeanor with well developed interpersonal skills including the ability to work well with diverse personalities. Knowledge & Experience High School diploma, GED, and/or completion of Vocational School. Valid Driver's license. Valid Social Security Card/Number. Team player with field staff, project managers and corporate managers. Computer skills: Microsoft office applications.

Minimum 2-year of supervisory experience. Minimum 3- year health and safety experience. Leadership skills necessary to achieve corporate objectives. The ability to demonstrate the application of risk backssment to the company operations and activities. OSHA 10 Certified. OSHA 30 Certified is a plus. CPR / First Aid Certification. Ability to read, analyze and interpret common scientific technical journals and legal documents. Utilize good judgement and sound reasoning. Job Posted by Applicant Pro

POPULAR
Packers- Charlotte
1
Packers- Charlotte
Charlotte, NC
Dec 09, 2023

Responsibilities: Perform production duties such as manual lifting, packaging, taping, labeling, and sorting Production on a fast pace assembly line or environment Load materials and products into package processing equipment Must be able to work 1st or 2nd shift and weekends as required Perform related duties as required by supervisors Maintain the work area in a clean, orderly condition and follow safety regulations Must be able to keep up with the pace of the production.

Requirements Understand and follow basic verbal and written instructions Maintain the production pace of other team members Must be able to stand for long periods of time. Use your hand and do repetitive motion Must

be able to work 10-hour shifts. May also engaged in frequent bending, stooping, squatting, pushing, and pulling of parts Due to the plant's environment, you must be able to work in various weather and temperature conditions, including extreme heat, humidity, and cold.

POPULAR
Commercial Insurance Account Manager (Charlotte, NC-Hybrid)
1
Commercial Insurance Account Manager (Charlotte, NC-Hybrid)
Charlotte, NC
Dec 09, 2023

manager, and retirement plan advisor. NFP provides solutions enabling client success through the expertise of over 7,000 global employees, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors and financial institutions.

To learn more, please visit: . Summary of Role: This is a full-time exempt position working from our Charlotte, NC office with 2-3 days work-from-home flexibility. Will manage a book of business comprised of middle markets to larger complex Property and Casualty accounts consisting of large deductible and/or loss-sensitive clients with an emphasis on full client retention. Ability to work independently and provide mentorship

to junior staff. Essential Core Duties and Responsibilities Will create marketing submissions including client coverage needs, gathering exposure data, researching property, vehicle and equipment values through serial numbers, replacement cost backssments, client invoices and/or tax and financial data.

Review prior policies and analyze coverage for gaps and coverage enhancements for new business opportunities. Create Broker of Record (BOR) letters and submit to carriers for acceptance. For renewal and new business, complete Acord applications, specialty applications & supplemental applications by accessing the missing data and assisting the Account Executive/Producer with obtaining completion

of all necessary applications. Be familiar with carrier appetites and the market climate for proper selection and advice to Account Executives/Producers on eligible markets available for marketing.

Develop market rapport with carriers. Perform all technical and clerical functions for the assigned book of business to assure the insurance service needs of individual clients are met. These functions include but are not limited to client file set-up, issuing evidence of insurance forms, application completion, and endorsement and renewal processing. Initiating or assisting with new business as directed by the Account Executive/Producer. Prepare summaries of insurance and create schedules and proposals as needed for account review.

Remarket and handle other renewal activities with the Account Executive/Producer. Review with the Producer the service plan designed for the client and maintain diary alerts and follow ups to assure the deliverables are met as agreed upon to our clients. Create, review and update diaries, with clients and carriers, as necessary, or upon the receipt or delivery of insurer documentation (relates to billing, endorsements, waivers, policy audits, signed policies, certificates, accounts receivables, quotes). Proofread all documents to ensure completeness and accuracy of information in documents produced for service team members, clients or carriers.

Address client needs by communicating with the client, via computer, phone, or face-to-face interaction, and ensure that all appropriate resources are being utilized. Use agency credit and collection policy in invoicing and pursuing prompt payments. Analyze loss run/claim history reports including Mod Master. Responsible for assuring all client billings are entered accurately into system 30 days prior to company due date. Develop and maintain complete, accurate, and timely data in EPIC according to NFP Standards, Policies & Procedures.

Other duties as assigned by manager, Account Executive & Producer Knowledge, Skills, and/or Abilities: Strong Proficiency in Microsoft Office products Strong analytical and mathematical and technical skills Intermediate skills for Excel and Word Excellent written communication skills - writes clearly; edits work for spelling and grammar; varies writing style to meet needs; presents numeric data effectively; able to read and interpret written information Excellent interpersonal skills communication skills. Ability to handle situations in a calm, courteous and professional manner.

Attention to detail and follow-through; maintains a sense of urgency Education and/or Experience: BA/BS preferred Typically more than 2 years of industry and Commercial Lines experience including large deductible and captive programs Certificates, Licenses, Registration: P&C Insurance resident License required upon hire or ability to obtain within 60 days of hire. CIC, AAI, CISR, CPIA or other P&C designations preferred What We Offer NFP is proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more.

Our People First culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. NFP and You. Better. Together. NFP is an inclusive Equal Employment Opportunity employer. PDN-9acdbdc5-86d1-4145-a579-5bdc6f733752

POPULAR
Annuity and Insurance Supervisory Control Specialist
1
Annuity and Insurance Supervisory Control Specialist
Charlotte, NC
Dec 09, 2023

within assigned branches and/or regions for Wells Fargo Advisors Support branch offices with on-going monitoring to ensure compliance with internal policies, applicable laws and regulations Provide ongoing training and education of annuities and insurance when responding to questions from Financial Advisors Work closely with the regional and branch staff on compliance and supervision policies, practices and resolution of issues Supervise specific sales activities on behalf of retail branch managers such as Annuities and Insurance Monitor sales activities using various technological tools and reports to ensure that the activity is in compliance with all regulatory and firm policies Assist branch

offices in resolution of sales activity issues where appropriate Escalate issues to the appropriate management level for resolution Conduct orientation programs on responsibilities for new branch managers and support managers where appropriate Participate and consult regarding policies and procedures, controls, tools and training Identify opportunities for additional synergies and to maximize efficiencies within the private client group Review and analyze controls to manage high risk investment strategies and complex products Evaluate resources to monitor risk and exercise independent judgment to guide process changes, process improvements, and technology enhancements Present recommendations

for resolving complex analysis in search of current and best practices Gather and analyze data, identify trends and present analysis through meaningful statistics Develop expertise in firm, compliance and regulatory policies and procedures Collaborate and consult with Financial Advisors, Branch and Area Managers, CRG Regional Management, and other business units personnel and management.

Required Qualifications: 2+ years of Supervisory Control, Corporate Insurance Risk, Risk Management Consulting, Property or Casualty Insurance, Insurance Brokerage experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Successfully completed FINRA Series 7 and 66 (or 63 and 65) exams to qualify for immediate registration (or FINRA recognized equivalents) Desired Qualifications: Conflict management and decision-making skills Intermediate Microsoft Office skills Strong negotiation skills Excellent verbal, written, and interpersonal communication skills Ability to interact with all levels of branch associates and business units Strong attention to detail and accuracy skills Strong time management skills Strong research and documentation skills Ability to work independently while balancing the needs of multiple projects Ability to gather, organize, and interpret data FINRA registration including Series 9/10 (or FINRA recognized equivalents) Life & Health Insurance licenses Knowledge and understanding of annuity and insurance products Job Expectations: Registration for FINRA Series 9 and 10 must be completed within a 90 or 180-day time period contingent upon number of license(s) needed if not immediately available to transfer upon hire.

FINRA recognized equivalents will be accepted. This will be communicated at time of offer acceptance. Obtaining and/or maintaining appropriate Financial Industry Regulatory Authority (FINRA) license(s) is required for ongoing employment in this position.

In addition, state registration, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA review process at the time of offer acceptance. Designated insurance license requirements must be completed within a 90 or 180-day time period contingent upon number of license(s) needed if not immediately available to transfer upon hire.

Compliance with state law requirements is required. This position is not eligible for Visa sponsorship. This position is subject to FINRA Background Screening Requirements, including successful completion and clearing of a background check. Internal transfers are subject to comply with 17 CRF 240.17f-2 of the Securities Exchange Act of 1934 and FINRA Bylaws, Article III, Section 3, which states that Associated Persons should not be subject to statutory disqualification. Successful candidates must also meet ongoing regulatory requirements including additional screening and are required to report certain incidents.

Job Locations: 2801 Market St. F & L Bldg. - St. Louis, Missouri 550 S Tryon St. - Charlotte, North Carolina 550 S. 4th St. - Minneapolis, Minnesota We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, interactionual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. PDN-9acd8388-7e31-48a5-9bb6-e26c80a412a5

POPULAR
Head of HR Strategy and Operations
1
Head of HR Strategy and Operations
Charlotte, NC
Dec 09, 2023

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: The Head of HR Strategy and Operations will be responsible for leading key strategic Human Resource-related initiatives across the company.

Reporting to the Chief Human Resources Officer (CHRO) of Truist Insurance Holdings, the role partners with Leadership and Centers of Excellence to operationalize business strategies

with talent and organizational considerations. Ultimately, this role under the direction of the CHRO serves as the leader responsible for owning core corporate HR capabilities such as M&A Integrations and Divestitures, Organizational Consultation, Design, Development and Change Management, and Communications.

The successful candidate will also possess superior organizational and collaboration skills. They will be able to drive results and perform as a delegate for the CHRO as needed, building relationships internally and externally. Essential Duties and Responsibilities Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor,

which are not mentioned below. Specific activities may change from time to time.

Strategy Responsible for developing and executing human resource strategy in support of the overall business plan and strategic direction of the company, specifically in the areas of M&A, carveout advisory, employee engagement and succession planning. Be the driver of the change management and communications. Play a role in the design and execution of workforce plans and organizational development strategies, in support of the business strategy and operational objectives. Support the business with organizational change and development as it evolves, influencing leaders to address organizational design issues where required for business success.

Serve as internal coach and consultant to the leadership team. People Operations Develop and implement a strategy that supports the short- and long- term corporate businesses strategies, enterprise initiatives, and achievement of overall business objectives. Provide HR subject matter expertise on organizational design or other key organizational impacting initiatives such as engagement/operating model changes, mergers and acquisitions. Strategic and Program Management Leadership Collaborate closely with the Chief Human Resources Officer and staff to identify areas of opportunity for process improvement, strategy development and overall improved effectiveness / efficiency.

Leverage data analysis and research insights to present actionable recommendations. Build relationships and enable close partnerships across HR and other functions. Lead or participate in cross-functional corporate projects and initiatives, coordinating efforts among different teams and ensuring project milestones are met on time and within budget. Ensure there are clear actions at all times and an environment of measured execution and continuous improvement.

Special projects and other duties as assigned. Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience working with high growth businesses. Must be a roll up your sleeves leader who possesses excellent interpersonal and written, and verbal communication skills. Strong change management communications skills required. BS required; MSHR/MBA in Human Resources or related field is a plus.15+ years of direct HR leader experience to include managing distributed teams.

Ability to travel (30% - 40%) General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.

Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, interactionual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify PDN-9acdb18f-dea9-439f-9d68-61fb7e644a53

POPULAR
Security Guard High Rise Uptown
1
Security Guard High Rise Uptown
Charlotte, NC
Dec 09, 2023

coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions! As a Security Guard, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.

Two Part Time Security Officers Needed In Uptown Charlotte $18 / Hour Responsibilities: Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities Respond to incidents and critical situations in a calm, problem solving manner Conduct regular and random patrols around the business and perimeter.

Working environments and conditions may vary by client site. Minimum Requirements: Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles Possess a high school diploma or equivalent, or 5 years of verifiable experience As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.

Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations

and may be required prior to employment. A valid driver's license will be required for driving positions only Perks and Benefits: Health insurance and 401k plans for full-time positions Schedules that fit with your personal life goals Ongoing paid training programs and career growth opportunities Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, interaction, interactionual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

For more information: If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: /offices.

POPULAR
Security Guard Downtown
1
Security Guard Downtown
Charlotte, NC
Dec 09, 2023

coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions! As a Security Guard, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.

$18 / Hour Responsibilities: Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities Respond to incidents and critical situations in a calm, problem solving manner Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

Minimum Requirements: Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles Possess a high school diploma or equivalent, or 5 years of verifiable experience As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.

Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver's license

will be required for driving positions only Perks and Benefits: Health insurance and 401k plans for full-time positions Schedules that fit with your personal life goals Ongoing paid training programs and career growth opportunities Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, interaction, interactionual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

For more information: If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: /offices.

POPULAR
Security Guard Off Fri Sat
1
Security Guard Off Fri Sat
Charlotte, NC
Dec 09, 2023

coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions! As a Security Guard, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.

$18 / Hour Responsibilities: Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities Respond to incidents and critical situations in a calm, problem solving manner Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

Minimum Requirements: Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles Possess a high school diploma or equivalent, or 5 years of verifiable experience As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.

Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver's license

will be required for driving positions only Perks and Benefits: Health insurance and 401k plans for full-time positions Schedules that fit with your personal life goals Ongoing paid training programs and career growth opportunities Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, interaction, interactionual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

For more information: If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: /offices.

POPULAR
CIB Control - Structured Products Trading Control Officer
1
CIB Control - Structured Products Trading Control Officer
Charlotte, NC
Dec 09, 2023

Control organization and will be responsible for providing risk management leadership and expertise to the Structured Products Trading team. The position will be responsible for leading risk identification, backssment, escalation, and mitigation strategies, and will perform programmatic day to day risk and control activities in support of and partnership with front line business teams.

The leader should demonstrate " brilliance in the basics" in the execution of the Control function to meet regulatory commitments on time and with sustainable quality, while measurably improving the Wells Fargo control environment. This role will be expected to take on leadership accountabilities

in support of the risk transformation initiatives and will operate as the primary point of contact with key partners including Control, Independent Risk, and Business Leadership.

Other responsibilities include, but are not limited to, providing risk management leadership and expertise on applicable bank policies and related risk and control process requirements. In this role, you will: Lead complex initiatives designed to mitigate current and emerging risks with broad impact Act as key participant in monitoring, evaluating, and measuring the impact of decisions practiced in Control Management functional area Monitor moderately complex business specific programs, and provide risk management

consulting to support the business in designing and implementing risk-mitigation strategies Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area Develop and implement risk monitoring and risk reporting processes and controls Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations, and provide guidance in developing and implementing risk-mitigating strategies.

Lead Control Management project or virtual teams Specific CIB responsibilities include: Serve as the primary day-to-day lead coverage officer for Structured Products Trading Serve as Control team lead for risk governance and as the escalation point for all control issues for aligned business leaders and team.

Act as the key point of contact in CIB Control for selected senior leaders in Structured Products Trading, Independent Risk Management, Internal Audit, regulators, and other constituents related risk and control requirements, performance, and enhancement efforts. Continuously engage in discussions with LOB partners on strategy, industry trends, organizational changes, and new/modified markets, systems, products and services, to determine impact and identify and remediate risk and control issues across all risk types.

Guide the Structured Product Trading leaders through detailed risk and control evaluations, collection of metrics and supporting observations, and maintaining recurring forums to evidence management validation and attestation to RCSA. Responsible for issue management by documenting and backssing control weaknesses and operational risk incidents using methods such as root cause analysis. Consult with business process owners to develop corrective action plans and control redesign Oversee implementation progress and conduct control evaluation efforts as required.

Coordinate with business and support partners for creation of Self-Disclosed issues in Issues Management system of record. Record losses in the system of record, as applicable. Management Reporting: Establish and update recurring and timely reports on risks, initiatives, and deliverables for communication with business leaders and risk partners. Exams / Reviews: Conduct advanced planning and coordination with appointed business contacts and internal testing and examination engagement leaders/teams such as EBCE, Independent Testing and Validation (IT&V), Internal Audit, and Regulatory exams.

Control development, projects & platform initiatives: Develop business cases to influence process owners, control owners, business sponsors, and key risk partners on the need for additional or improved controls to mitigate risk; Work with the business and support teams to provide operational risk expertise and consulting for projects and platform initiatives, considering impacts to risk & control framework. Monitor and evaluate emerging risks, operational trends, and external events for potential impact to the control environment in context of RCSA.

Provide ongoing, consolidated reporting to ensure senior leaders are aware of progress, risks, challenges, and results. Maintain the inventory of all relevant business processes, governance channels, internal testing, audit, regulatory engagements and prioritize internal preparation. Establish a formal communication channel to broadcast risk program updates, risk profiles, policy updates and other key risk program information to the senior leaders of all coverage areas. Continuously engage in discussions with LOB partners on strategy, industry trends, organizational changes, and new/modified markets, systems, products and services, to determine impact and identify and remediate risk and control issues across all risk types.

Ensure appropriate connectivity, linkage, and integration with in-region international risk management teams accountable for LOB activities. Work with the business and support teams to provide operational risk expertise and consulting for projects and platform initiatives. Analyze business, industry, system changes or other material business environment changes to determine impact, identify and backss operational risk issues. Required Qualifications: 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications: Extensive front line direct experience with developing and/or executing risk and control backssment programs. Experience in identifying gaps and proposing corrective actions. Knowledge of Issue Management lifecycle. Experience in large and complex banking or broker/dealer institutions, risk management leadership experience in multi-jurisdictional global financial institution. Direct experience in operational risk reporting and escalation programs.

Extensive knowledge of Target State RCSA, process, purpose, scope, the RAU Owners roles and responsibilities roles, accountabilities and deliverables. Strong knowledge of products, services, applicable regulations and policies, business processes, systems and customers in the Structured Products Trading space. Knowledge of the Risk Management Framework (RMF) concepts and policies across risk types (regulatory, credit, operational, etc. ). Job Expectations: Ability to travel up to 10% travel. Ability to work on site per Wells Fargo's standard operating model in one of the listed locations.

We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, interactionual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. PDN-9acd8386-ce76-436a-9de8-39dd162b8091

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Escalations Associate - Registered
1
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Dec 09, 2023

approach and our commitment to diversity, equity, and inclusion in the workplace. We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees.

Our customers invest with us, we invest in you. Apply today. About this role: Wells Fargo is seeking an Escalations Associate - Registered. In this role, you will: Research and resolve escalated inquiries and complaints including review of in process, closed, or cancelled single loan or credit exceptions, applications, claims, files or online transactions Determine appropriate course of action by conducting investigative

steps to identify the issues, research product information, and process complex or corrective transactions online Review escalated inquiries and complaints that require special handling, process complex or corrective transactions online, and ensure resolution or negotiation of sensitive and time critical matters Receive direction from supervisors and exercise judgment within defined parameters while developing understanding of investigative steps to identify and resolve issues, terms, conditions, and contracts to ensure the process and documentation are in compliance with internal company requirements, insurer guidelines, investor requirements or government regulations Provide information to

the management committee members, agencies, or business leaders related to the escalated inquiries and complaints Required Qualifications, US: 6+ months of Customer Contact in a Financial Services Environment, Financial Services Operations, Underwriting, or Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education FINRA SIE and Series 7 examinations Desired Qualifications: 2+ Months of brokerage complaint handling experience Brokerage operations experience Brokerage client support experience Experience resolving and working through escalated and complex issueinteractionperience managing complaints and objections effectively and professionally Client service focus with the ability to listen to customer needs and recommend solutions Ability to identify customer needs and obstacles and take the necessary steps to problem solve Solid understanding of brokerage products and services Strong business writing skills Intermediate Microsoft Office (Word, Excel, and Outlook) skills Strong analytical and problem-solving skills with high attention to detail and accuracy Strong organizational, multi-tasking, and prioritizing skills Strong time-management and case management skills Ability to quickly adapt to changes in processes and procedures if needed Ability to effectively manage large case inventory and quickly adapt to changes in inventory levels Intellectual curiosity and willingness to learn Job Expectations: Obtaining and/or maintaining appropriate Financial Industry Regulatory Authority (FINRA) license(s) is required for ongoing employment in this position FINRA recognized equivalents will be accepted This will be communicated at time of offer acceptance Compliance with state law registration and licensing requirements is mandatory In addition to state registration and licensing requirements, specific product licenses or SAFE licensing may apply Additional requirements include meeting enhanced financial fitness and criminal background standards Wells Fargo will initiate the FINRA licensing review process at the time of offer acceptance For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite may also be required@RWF22 We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, interactionual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. PDN-9acd837f-1a72-434c-845c-b8f3aff5e525

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