mentoring junior Patient Services Specialists. ESSENTIAL FUNCTIONS OF THE ROLE Assists patients and other visitors by performing patient related duties to include check-in or check-out, scheduling, insurance verification and answering and responding to phones inquiries.
Arranges follow-up visits and referral appointments. Registers patients by collecting and verifying insurance information. Verifies patient demographics and enters changes into computer system. Directs patients to appropriate waiting areas. Accepts payments for physician/clinic services according to established guidelines. Posts payments and enters charges into computer utilizing appropriate codes. Generates daily payment
reports and verifies cash drawer against report. Provides accurate patient, medical, financial or procedural information to patients or approved outside entities.
Discusses financial arrangements with patients, as requested. Responds to routine escalated inquiries concerning services, hours of operation, etc. Ensures any patient complaints are handled appropriately. Assists with medical records duties by pulling charts for scheduled and walk-in appointments, prescription refills and other requests. Retrieves, transports, sorts and files medical records. Copies medical records chart for patient transfers and referrals as requested. Assists in training, mentoring and providing assistance
to junior staff as requested. KEY SUCCESS FACTORS Strong listening, interpersonal and communication (oral and written) skills, and professional, pleasant and respectful telephone etiquette.
Ability to adapt communication style to suit different audiences. Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful. Knowledge of patient registration procedures and documentation. Knowledge of medical insurance claims procedures and documentation. Needs to have thorough understanding of the Out of Network process Skilled in the use of personal computers and related software applications. Skilled in preparing and maintaining patient records.
Able to analyze unpaid third-party claims and delinquent accounts to determine appropriate follow-up actions to ensure payment. Able to mentor and train staff. BENEFITS Our competitive benefits package includes the following- Immediate eligibility for health and welfare benefits- 401(k) savings plan with dollar-for-dollar match up to 5%- Tuition Reimbursement- PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS - EDUCATION - H. S. Diploma/GED Equivalent- EXPERIENCE - 1 Year of Experience PDN-9acfccb4-d12d-43a5-bf62-95611xyzxyz
health and/or health outcomes research. Candidates should have strong methodological skills, particularly in epidemiology, but also in population health research or health services research as it relates to the aging population. Experience with pragmatic clinical trials or other innovative research methods is desirable.
A main objective for the Research Investigator 2 is to strive for an independent research portfolio and to attain a level of external funding (NIH, foundation, industry). In the absence of funding, the Research Investigator 2 will be assigned to projects relevant to population health at BSWH commensurate with their expertise. This position serves as researcher and consultant
on projects and programs for CAHR and works independently with general supervision by the Director of CAHR. The Research Investigator 2 will also serve as a liaison and consultant to BSWH physicians and leadership for research questions that will utilize BSWH resources.
ESSENTIAL FUNCTIONS OF THE ROLE Prepares grant proposals, internal reports, and peer-reviewed publications independently and collaboratively. Secures external funding at the federal, foundation or other level. Provides consultation on study design, analysis plans and interpretation of study results to BSWH physicians, leaders, and community leaders. Initiates collaboration with external partners including local, state
and federal agencies, research networks such as the Health Care Systems Research Network and the Gerontological Society of America, and other academic partners.
Provides service to the scientific community through membership on peer review groups and national boards. Presents abstracts at national scientific meetings, reviews papers for national journals. Present (poster or oral) at >2 national and international scientific meetings as 1st or senior author. Seeks consultation from senior scientists for specific scientific and administrative issues. Works collaboratively with the CAHR team to develop a research program that helps achieve the goals of BSWH.
Provides and receives consultation from CAHR staff as required for research development. Completes 2 papers per year as a 1st author, and 2 papers per year as a collaborating author. Submits 1 study as Principal Investigator (PI), and 1 study as co-PI for extramurally funded research projects. Serves as Principal Investigator, site-PI, or co-investigator on multiple investigator-initiated or industry-sponsored research studies and successfully executes all study deliverables. Mentors staff internal to BSWH (including clinician researchers) to support their presentations at meetings/seminars.
Partners with analytical team (data analysts and project managers) to ensure projects are successfully completed within prescribed timelines and objectives. Abides by regulatory compliance guidelines by maintaining confidentiality, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable Federal/State laws and regulations, maintaining accreditation and licensure requirements, and performing job functions within BSWH policies and procedures. Consistently demonstrates service behaviors and principles defined by the BSWH values, as well as specific departmental and organizational initiatives.
KEY SUCCESS FACTORS Ph D in a relevant research discipline (e. g. epidemiology, health services research) > 5 years of post-doctoral research (or equivalent) in epidemiology, health services or related field; career publication list of >30 peer reviewed manuscripts (including at least 6 as first author). Interest and expertise in epidemiology or health services research, with a particular area of expertise in aging or aging related diseases. Demonstrated ability to develop and conduct original and independent research and publishing peer-reviewed results.
Experience developing successful federal grant applications Previous professional experience in conducting original research and publishing peer-reviewed results. Expertise in the statistical techniques, study designs and research methods used in epidemiological and health services research. Experience working with and/or leading multidisciplinary teams Candidates should have strong methodological skills, particularly in epidemiology, but also in population health research or health services research as it relates to the aging population. Experience with pragmatic clinical trials or other innovative research methods is desirable.
Successful candidates will have an established bibliography of peer-reviewed literature and track record of extramural grant funding. The information contained in this job description is intended to describe essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time.
The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions Baylor Scott & White Health. BENEFITS Our competitive benefits package includes the following- Immediate eligibility for health and welfare benefits- 401(k) savings plan with dollar-for-dollar match up to 5%- Tuition Reimbursement- PTO accrual beginning Day 1Note: Benefits may vary based upon position type and/or level Qualifications - External QUALIFICATIONS - EDUCATION - Doctorate- EXPERIENCE - 5 Years of Experience-Experience in grant writing preferred PDN-9acfcce0-c568-42ee-a4db-574ea79c8004
