when parts are in Maintain customer database with current information Clear and concise communications with department managers, employees, and company customers Keeping customers appraised as to company schedule and requested lead-time Provide accounting with maintenance contract billing information Using Service Titan daily Qualifications/Skills: 2+ years relevant work experience Proficient in Microsoft Office: Word, Excel, Outlook, Power Point CRM / ERP information system experience - we use Service Titan Experience providing exceptional customer service Exceptional written and verbal communication skills Highly organized with strong attention to detail Ability to multi-task and prioritize
Strong analytical and creative problem-solving skills Pay: $24.00 - $28.00 per hour, Depending on Experience Pay Type: Hourly Work Hours: 7:30am to 4:00pm, Monday through Friday Job Title : Service Dispatcher - HVAC Customer Service Specialist Benefits: 100% paid Health insurance 100% paid life insurance 100% paid short & long-term disability Dental insurance Vision insurance 80 hours of paid time off 9 Paid holidays IRA with 3% match service, service dispatcher, dispatcher, customer service, scheduling, appointment scheduler, customer rep, admin, administrative assistant, administrative person, receptionist, hvac dispatcher, dispatch, technical, green company, team, coordinator, service coordinator, call scheduler, answer phones, service customers, team coordinator
