birding and nature abounds. Nearby Port Aransas has become the regional favorite for surfing, beach combing surf fishing and a port with deep sea fishing opportunites. Weather wise the typical year experiences 220 days of sunlight and the temperarature is subtropical in the spring and summer months with the same attraction in winter.
Many visitors come to this area year round to enjoy. Many come to retire and many people have summer homes. We are seeing growth in the region at a very fast rate by " island time" standards. This area has a low cost of living and in texas there is no state income tax. Some have moved here professionally and found the recreation and life quality
far out wieghs the metropolitan areas. Its agreat area for families with many school choices. " More Water than Land" The City of Aransas Pass comprises a total area of 51.8 square miles.
The total area of Aransas Pass is 20.71% land and 79.29% water, or 10.7 square miles of land and 41.1 square miles of water. With so much water, how could you not have a great time! Expectations Professional personal appearance. Ability to read and comprehend instructions and information Excellent communication skills. Ability to meet company's production and quality standards. Physical Requirements Surroundings spend time indoors in air-conditioned areas. Sitting on a regular basis Standing
on a regular basis Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting over 50 lbsinfrequently Reaching and/or lifting overhead on a regular basis Climbing stairs Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling infrequently General Expectations Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management.
Interact well with others and be a positive influence on employee morale. Uphold the company’s non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required. Job-Specific Expectations Analize process regularly to assure efficient and high quality work. increase service technician productivity levels. Provide excellent customer service for all customers whether external and internal If technicians are having trouble completing service work in a timely fashion, provide assistance as required to complete the job. Manage the service department so that it provides appropriate levels of profit.
Provide cost estimates for internal repairs. Manage service personnel so that they are adequately trained, alert and available for work. Ensure that jobs are delegated to technicians as appropriate considering skill level. Effectively utilize current resources. Become familiar and proficient with all phases of the computer system needed for parts and service management, developing and maintaining the skills required. Together with the parts manager, establish an efficient process ensuring a smooth flow of parts to service technicians during jobs.
Create and maintain a process to effectively manage warranty, customers paid, and internal repair orders. Require employees to keep the department clean, organized and efficient. Use professionalism, cordiality and concern to acquire the trust and confidence of new customers upon their introduction to the service department. When repeat repairs are presented, give special attention as needed to make sure the issue is corrected. Keep to expense and revenue goals as budgeted. Increase the volume of service work through effective management of technicians and processes.
Create promotional campaigns in cooperation with the sales and parts departments. Establish and maintain service follow-up programs. Keep performance efficiency reports for service personnel and make them available as required to the Dealer and General Manager. Stay up to date with service department concerns through attendance at applicable training sessions. Create monthly and annual goals for the service department in cooperation with the general manager.
standards, and for representing the company to the customer in a professional manner that promotes good long-term relationships. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Be courteous, neat, clean, and in uniform at all times. Complete necessary repairs and maintenance in a professional & profitable manner. Ask for help if a problem cannot be found within a reasonable length of time (usually one (1) hour for residential, two (2) hours for commercial) after arrival. Adhere to proper procedures in the use of paperwork (time cards, work orders, return material tags, etc. ) and electronic devices.
Fill out paperwork for both service and Preventive maintenance before leaving the job. Turn in paperwork to the Commercial Service delivery courier. Collect C. O.
D. payments from customers according to service department policy. Inform coordinator of whereabouts at all times. Maintain service truck inventory according to the standard service truck inventory list. Notify dispatcher of parts needed for completion of a job. Maintain vehicle organization & appearance, both inside and out on a weekly basis. Report any mechanical problems to the vehicle maintenance coordinator. Maintain and protect company assigned tools and report any deficiencies to the Commercial Service Manager or P. M.
Field Supervisor. Coordinate with the Commercial Service Manager or CSC in matters that may be beyond authority or ability to handle.
Available for after-hours emergency service and the on-call schedule. Commit to involving customers in company service agreement programs. Promote sales of new equipment and accessory items. Follow EPA and company CFC policies. Perform other duties as assigned. Required Skills/Abilities Excellent verbal communication and customer service skills. Ability to work without close supervision. Previous experience troubleshooting electrical and mechanical systems. Experience in refrigeration pipefitting and installation. Good mechanical skills required.
Ability to perform the job in a neat, professional manner. Minimum Requirements High school diploma. Trade School or equivalent. Complete a minimum of 30 hours continuing education annually. Minimum Type I and II C. F. C. certification. N. A. T. E. certified for Core, preferred Specialty as well. Must gain knowledge and training to become a service technician. Physical Demands and Working Conditions Physically able to perform the work by lifting at least 60 pounds overhead. Must not be afraid of heights. Able to set up and climb ladders up to 40 feet. Able to perform work outside in temperatures 0 to 110 degrees.
Required to work on AC/AD voltage from 1 m. a. -500 volts. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
