add value to the overall success of the Agency. Reports To: Program Manager, County Offices Status: Exempt Location: Primarily serving Clark & Madison Counties, with responsibilities in Union County, and regular travel to Delaware County and Columbus. Work Arrangements: Our office operates on a 3/2 day hybrid schedule.
Although this role offers flexibility in remote work arrangements, a physical office space is available in Union County to ensure connectivity and collaboration with our county office team. Core Duties and Responsibilities: · Assists in the development, implementation, and support of, and provides effective mentoring programs in both school and community-based settings
in Clark and Madison Counties, as well as additional enrollment support to Union County. · Provide high-level expertise in applying child safety and risk management knowledge, policies, and procedures throughout all aspects of job function.
· Ensure all school-based programs and community-based contacts and initiatives are operating within program guidelines. · Regularly exercise discretion and judgment to continually backss match relationships focusing on child safety, match relationship development, positive youth development, family engagement, and volunteer satisfaction. Address and resolve real and/or potential problems and barriers once identified. · backss needs and provide individual
training, information, and support for each match participant to assure a positive youth development experience for the child, a high level of support and engagement for the family, and a successful and satisfying experience for the volunteer.
· Apply strategic interventions to identify and strengthen match relationships that require extra support to continue to grow the match relationship. · Provide high-level expertise of people skills in order to effectively enroll and acclimate participants into Big Brothers Big Sisters' one-to-one mentoring program(s). · Facilitate enrollment interviews with volunteer applicants; parent/caregivers; and youth to fulfill their enrollment into program(s).
· Conduct thorough review of professional backssments of match participants and make recommendations for appropriate match relationships which will yield positive outcomes. · Develops and maintains effective relationships with a variety of key stakeholders, including, but not limited to youth, parents/guardians, volunteers, community partners and school staff or liaisons · Provide information and resources to youth and/or families in need of additional support or service, as well as maintain contact to ensure the parties in need have obtained the appropriate resources and are on a path to resolution and/or success.
· Serves as agency liaison to the community through participation in various community organizations and events. · Assists in other Program areas when needed, attends events as requested by the agency. · Regularly and consistently demonstrates the vision, mission, and values of Big Brothers Big Sisters of Central Ohio Required Education and Qualifications: · A documented bachelor's degree, from an accredited college or university, in a field that is determined by that agency to be appropriate for the position(s), or candidates shall be within six months of degree completion.
· A documented associate degree or two years of higher education experience, from an accredited college or university in a field that is determined by the agency to be appropriate for the position(s) and two years of relevant work experience in related fields, such as social work, counseling, social services, child development, or other related fields as defined by the agency; or · Four years of relevant work experience with children in a social services environment, and/or understanding of child development and family dynamics · Must have viable transportation, and valid drivers' license to meet job responsibilities Skills and Experience: · Treat all employees and stakeholders with respect and appreciate differences regardless of their culture, religion, age, race, interactionual orientation, or disability · You agree to provide high-quality programs by delivering outstanding results · You are honest and transparent and are not afraid to admit when you have made a mistake · Demonstrates a Can Do attitude and views setbacks as opportunities to gain experience · Must be willing to work 40 hours each workweek and be available at peak work periods for additional work hours · Foster continuous communication · Must be willing to work evenings and weekends as required · Must be flexible to accommodate job responsibilities · Must be willing to work with diverse populations, non-English speaking families and youth in diverse areas · Must have working knowledge of Microsoft Office and related software Position Knowledge/Abilities/Skills: Self-Awareness.
The ability to recognize accurately one's own emotions, thoughts and values and how they influence behavior. The ability to backss accurately one's strengths and limitations, with a well-grounded sense of confidence, optimism and a growth mindset.
This includes performance in the areas of identifying emotions, accurate self-perception, recognizing strengths, self-confidence, and self-efficacy. Self-Management. The ability to regulate successfully one's emotions, thoughts and behaviors in different situations – effectively managing stress, controlling impulses and motivating oneself. The ability to set and work toward organization and personal goals. This includes performance in the areas of impulse control, stress management, resilience, perseverance, failure management, self-discipline, self-motivation, self-development, continuous learning, seeking and accepting feedback, productivity, and organization skills.
Social Awareness. The ability to take the perspective of and empathize with others, including those from diverse backgrounds and cultures. The ability to understand social and ethical norms for behavior and to recognize family, school and community resources and supports. This includes performance in the areas of quality customer service, perspective-taking, empathy, appreciating diversity and inclusion, applying equity and maintaining respect for others. Relationship Skills.
The ability to establish and maintain healthy and rewarding relationships with diverse individuals and groups. The ability to communicate clearly, listen well, cooperate with others, resist inappropriate social pressure, negotiate conflict constructively, and seek and offer help when needed. This includes performance in the areas of individual and group communications, social engagement, culture alignment, appropriate navigation through the organization, conflict management , trust and credibility, recognition of others, collaboration and team building. Responsible Decision-Making.
The ability to make constructive choices about personal behavior and social interactions based on ethical standards, safety concerns and social norms. The realistic evaluation of consequences of various actions and a consideration of the well-being of oneself and others. This includes performance in the areas of anticipating problems, identifying problems, diagnosis, analyzing situations, solving problems, evaluating, reflecting, determining alternatives, use of formal and informal channels, appropriate escalation, and ethical responsibility. Goal-Directed Behavior. Shows initiative of and persistence in completing tasks of varying difficulty.
This includes performance in the areas of strategic alignment, conceptual and tactical thinking, planning, goal setting, time management, systematic application, and priority management. Optimistic Thinking. Has an attitude of confidence, hopefulness and positive thinking regarding organization and life situations in the past, present and future. This includes performance in the areas of change management, unexpected internal and external priorities, ambiguity, resilience, perseverance, gratitude, visionary thinking, learning from the past, and being in the present.
Personal Responsibility. Shows a tendency to be careful and reliable in one's actions in contributing to group efforts. This includes performance in the areas of personal and professional accessibility, accountability, results orientation, promptness, service mindset, listening, confidence, compliance, providing feedback and coaching, thinking " one agency" continuous quality and performance improvement, innovation and creativity, and teamwork. Equal Employment Opportunity BBBSCO provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, interaction, marital status, interactionual orientation, or non-disqualifying physical or mental handicap or disability.
Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law. Background Check It is the policy for Big Brothers Big Sisters of Central Ohio (the Agency) to require a criminal background check for all employees during pre-employment screening and repeated at a minimum of every three years depending on specific grant related specifications.
Refer to employee handbook for full policy. Drug and Alcohol Policy Big Brothers Big Sisters will maintain a drug-free workplace policy that prohibits the use of all illegal substances and alcohol under state and federal law. Use of alcohol or drugs by employees can impair the ability of employees to perform their duties, adversely affect our customers and customers' confidence in our Agency and jeopardize the safety of our employees and those with whom we work.
This policy does not prohibit the proper use of medication under the direction of a physician; however, misuse of such medications is prohibited. Refer to the employee handbook for full policy. PIa5334b14ef For more details: jobs-search. org/architecture-construction_madison-c443141/match-support-enrollment-specialist-madison_i1976340643
