over time (i.
e. attaining self-sufficiency). This comprehensive and holistic case management approach extends beyond providing relief, a one-time service, or meeting urgent needs. Case managers walk alongside their clients and accompany them from start to finish.
Serves as a primary point of contact, assisting clients in coordinating necessary services and resources to address the client's complex needs. Case management relies on the clients to play an active role in their development. Responsibilities Attend relevant seminars/conferences. Conduct comprehensive, individualized, strengths-based, and culturally responsive backssments of each client's needs and available resources.
Empower the clients to access the resources available to them effectively. Engage each client to participate cooperatively in the development, implementation, and ongoing review of an individualized action plan so as not to foster dependence.
Monitor and document clients' progress towards their goals utilizing standardized forms and enter the relevant information into the client registry (Service Point) in a timely manner. Oversee the Comprehensive Emergency Assistant Program (CEAP). Meet with clients to perform an initial intake, including an application detailing client needs. Compile a monthly budget for each client seeking assistance. Conduct financial literacy courses. Maintain all
client files with pertinent information. Perform intake interviews and backssments via phone and in person, linking families to resources for urgent needs.
Perform outreach to identify vulnerable persons in need of services and referrals. Prepare monthly statistical reports as requested and attend monthly coordination meetings. Provide continuity of client services through case transfer or case closure. Provide, refer, or otherwise arrange for families to receive needed services and resources identified in their action plan. Verify unmet needs by obtaining records and contacting vendors. Network with other organizations to guide clients through the delivery sequence without duplication of benefits or services.
Advocate with and for clients by providing support and advocacy with governmental and non-governmental agencies and organizations when necessary. Screen applicants promptly and responsively to identify the urgency of need and direct them to appropriate services, providing accurate and timely information and referral. Work with a designated Pastoral Care Representative to schedule spiritual guidance sessions at the client's request. Qualifications Bachelor's degree in related social services field preferred; three years of case management required.
Ability to communicate effectively, both verbally and in writing. Ability to maintain ethical conduct in accordance with organizational policy and carry out business in a manner consistent with the organization's mission, values, and policies. Ability to work without close supervision on assigned duties and willingness to seek and accept supervision as needed. Bilingual in English and Spanish is a plus. Computer proficiency required, particularly in Microsoft Office. Demonstrated sensitivity to issues related to poverty and the barriers faced by low-income people. Excellent interpersonal skills, including empathetic listening.
Must complete Keep SAfe and other required training upon hire. Must have a valid driver's license and clean driving record. Prior experience with motivational interviewing and the strengths-based perspective is a plus. Unquestioned confidentiality with sensitive financial and personal information. Will respect and promote the interest of The Salvation Army. The individual is not required to embrace the tenets of faith, but he/she is required to promote and respect the mission of The Salvation Army. Benefits of Working for The Salvation Army: The Salvation Army is pleased to offer a comprehensive benefits program to full-time employees who work at least 30 hours per week.
Comprehensive health care coverage with low-cost employee premiums, co-pays, and deductibles Telehealth/online doctor visits Basic and voluntary term life insurance Short-term disability coverage and optional long-term disability coverage Supplemental insurance coverage options Flexible spending accounts for health care and dependent care Employer-funded pension plan Tax-deferred annuity plan Educational assistance Generous paid time off, including holidays, vacation, sick, personal, bereavement, and marriage Eligibility for the Federal Government's Public Student Loan Forgiveness Program Most importantly - a job with a good purpose The Salvation Army Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church.
Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. An Equal Opportunity/Affirmative Action Employer: All qualified applicants will receive consideration for employment without regard to race, color, interaction, national origin, disability, or protected veteran status.
Job Locations US-CT-New Britain Job ID 2023-12087 Category Social Services Compensation Min USD $17.00/Hr. Compensation Max USD $18.00/Hr. Type Regular Full-Time
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