Center Representative - Customer Service Rep, you'll enjoy competitive pay ranging from $16 to $20 per hour , with ample bonus opportunities. We also invest in our team's well-being and offer amazing benefits and perks, including: Blue Cross & Blue Shield health insurance Vision and dental insurance Paid life Insurance of up to one year's salary Short & long-term disability insurance 401(k) with company match 3-day weekend rotation 6 paid holidays Continual training Family-friendly work environment with up to three weeks of paid vacation Join us and become an essential part of a company that values your skills and commitment!
DISCOVER WHO WE ARE We are an awesome company that has been
providing the highest quality residential and commercial HVAC, plumbing, insulation, and generator services to Birmingham, Mountain Brook, Vestavia Hills, and the surrounding areas for over 75 years.
We perform installations, service repairs, and maintenance and pride ourselves on being reliable, affordable, and up-to-date with the most recent technology. We are committed to ensuring that both our residential and commercial customers get the comfort and peace of mind that they deserve. In order to provide this high level of service, we must attract and retain employees who care about our company, each other, and, most importantly, our customers. We take great pride in being a great place
to work! We strive to provide stability, opportunity, and fair compensation to ensure that our employees enjoy their daily work and feel appreciated.
We have carried an A+ rating with the BBB since 1963 and were nationally recognized award winners for the past five consecutive years. WHAT YOUR DAY ENTAILS As a Call Center Representative - Customer Service Rep, you'll be the first point of contact, answering phones, making outbound calls, and assisting field teams with parts/equipment acquisition. Your responsibilities include scheduling and confirming appointments, making follow-up calls, and processing invoices. Be the liaison between clients and departments to ensure prompt resolution, all while maintaining a positive and friendly disposition.
Your attention to detail and excellent communication skills will ensure our clients' needs are met, making every day at the office engaging and fulfilling. QUALIFICATIONS Ask yourself: Are you a customer-oriented team player with strong communication skills and excellent phone etiquette? Do you have the drive and ambition to succeed in a fast-paced environment? If you answered " yes" to these questions and meet the following requirements, we need you as our Call Center Representative - Customer Service Rep!
1 year of call center experience ADVANCE YOUR CAREER TODAY! Join us and experience a workplace where your skills are valued, and your career can flourish. All that you need to do is fill out our initial 3-minute, mobile-friendly application. We look forward to welcoming you as our Call Center Representative - Customer Service Rep!
$20 hourly to start and there is unlimited potential depending upon your work ethic. If you possess the above qualities and you have access to the internet and working computer, prior experience is NOT a prerequisite. Does this sound appealing or interesting?
Then check out the complete job description at http: ///eileenallsmiles Contact us with your questions after the video preview at 973.861. xyz X __________________________________________________
and outbound movements of product and to maintain confidentiality in all matters. We Offer: A Full Benefits package including Medical, Dental, 401K Paid Holidays and Vacations An annual Steel Toe Boot allowance All Personal Protective Equipment (PPE) provided Veteran Friendly A promote from within mentality Yearly safety bonuses and much more!
Expectation: We expect all associates to be committed to a high standard of safety. The associate must be in compliance with all safety rules/policies and prepared to report safety and potential safety violations to appropriate supervisory personnel. Individuals performing this function must not pose a direct threat or significant risk of substantial
harm to the safety or health of himself/herself or others. Job performance without equipment damage is essential to meeting our customers' safety, quality and production requirements.
Responsibilities: Must respond promptly and help resolve customer concerns and complaints Perform inbound and outbound functions of truck/railcar traffic Accurately weigh inbound/outbound trucks via truck scale Monitor shipper inventories utilizing computer entries Distribute documents/shipping papers as needed for transportation of railcars and trucks Complete required HAZMAT training within the first 90 days of hire, in accordance with 40 CFR 265.16(d)(3), if applicable Complete annual HAZMAT training
in accordance with 40 CFR 265.16(d)(3), if applicable NOTE: nothing in this job description restricts management's rights right to assign or reassign duties and responsibilities to this job at any time.
Education Requirements: High School education or GED equivalent Experience Requirements: Customer service experience Scale operations Computer experience Skills, Licenses, Certification, and/or Special Training: Meet and maintain all of the requirements contained in the Conditions of Employment policy Physical, Mental & Sensory Requirements: Ability to occasionally work in an outdoor environment, exposed to all weather elements, including extreme hot and cold temperatures, dust and noisy conditions Must be able to sit for extended periods of times Ability to stand for extended periods of time Ability to operate standard office equipment - computer, calculator, telephones, fax, 2-way radios Ability to occasionally lift/carry up to 25 lbs.
Must be able to work independently Ability to simultaneously handle multiple tasks Must be able to properly wear all required Personal Protective Equipment Company Overview: Established in 1987, Road & Rail Services has grown and diversified to become a leading provider of rail-related services in North America.
Our network of skilled associates provides plant and terminal operating expertise as well as field maintenance of rail assets for railroads, rail shippers, and owners of rail related equipment and facilities. Visit us online at for more information! Job Posted by Applicant Pro
