Develops opportunities and sells these solutions to both new clients as well as existing clients. Essential Duties and Responsibilities Obtains knowledge of client organizations and their infrastructure composition. Develops client relationships and builds strong business relationships with associated partners.
Develops pipeline and leads demand generation activities for associated products and services. Acts as sales pursuit leader; sets strategy for opportunity pursuit and provides guidance to Logicalis team members and partners. Provides HPE product and Logicalis Professional Services subject matter expertise to clients. Generates product and services presentations, proposals,
quotations, and sales contracts. Creates strong business cases and high level financial models including ROI and TCO analysis to help in positioning and selling of technology-based solutions to solve business problems.
Handles customer objections and gains customer commitment to procure product and Professional Services from Logicalis. Speaks with authority and has point of view (POV) about industry and/or client's business, and how Logicalis solutions bring benefits to their enterprise and drives valued business outcomes. Understands client's industry business challenges and engages in opportunities and solutions that bring value to these clients. Maintains awareness of industry
trends and directions in IT solutions space. Adopts and masters Logicalis Sales Process including use of all related tools, artifacts, and CRM; participates in consistent forecasting cadence process with accuracy and timeliness.
Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with customer service expectations.
Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Education Bachelor's Degree in related field. Experience / Technical Requirements 5 years' experience combining products and services into technology solutions that meet client's business needs within markets they serve.
Familiarity with provider and software solution providers or ISV business models and challenges. Understands business workflow within accounts and industries they serve. Understands different contacts/positions within client's enterprise and is comfortable consulting within and outside of data center. Demonstrated knowledge of current solution trends, rules/regulations, legislation, compliance requirements, etc. Member of or associated with industry organizations that furthers growth as trusted advisor with Account Executives, Area Sales Directors and clients.
Proficient use of all Microsoft Office applications, CRM and other sales tools. May consider an equivalent combination of education and experience. Certifications HPE sales and technical certifications. Aruba sales and technical certifications. Other related sales and technical certifications. Other Skills and Abilities Excellent communication skills - oral and written presentation abilities. Ability to confidently and professionally interact with external clients and internal teams.
Strong customer interaction skills. Self-starter with excellent organizational, administrative and interpersonal skills. Works well with team members and cross-departmentally. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms.
The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance.
We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, interactionual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws.
implementation plans and documentation. Satisfies client technology services and solution requirements using best practices to: Design Plan Implement Validate and Test Document Provide Knowledge Transfer Troubleshoot Support Works directly with client to gather requirements, design solutions, build proof of concepts and implementations solutions.
Delivers consultative-based knowledge transfer and documentation to Logicalis' clients. Works with PMO in scheduling and managing engagements. Works with Logicalis' clients to perform backssments, health checks, performance tests, and capacity planning. Responsible for product evaluation, process improvement, and practice refinement
activities on occasion. Establishes relationships with clients by demonstrating strong listening skills. Builds credibility and trust by delivering what has been promised within established timeframes.
Maintains focus on client satisfaction and expectation management. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and
conducts self in a manner consistent with customer service expectations.
Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Education Bachelor's Degree in a related field. Experience / Technical Requirements 1 year experience implementing and developing in Service Now.
3 years experience in the following: Java scripting ITSM Ticketing System Web/internet development Service Now as preferred ITSM tool Service Now Administration Programming with understanding of programming principles and logic Proficient use of all Microsoft Office applications May consider an equivalent combination of education and experience. Certifications Information Technology Infrastructure Library (ITIL) Foundation Other Skills and Abilities Excellent written and verbal skills; confidently and professionally interacts with external clients and internal teams.
Ability to consult with client to ascertain and define need or requirements for the scope of work required to obtain solution. Self-starter with excellent organizational, administrative and interpersonal skills. Excellent time and prioritization management; multitasks to accommodate requests from multiple clients and internal requests. Excellent problem solving, decision making, and analytical skills. Project management and reporting skills. Maintains excellent client relationships and high client satisfaction ratings. Ability to travel nationally to meet with clients. Participates proactively in own career development.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, interactionual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws.
and problem-solving to ensure team meets required level of service. Supervises installation of Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems. Leads efforts in installation of outlets, pulling cable, fire stopping and pre-termination including organizing, forming, dressing and labeling cables to industry standards.
Provides updates on projects to assigned Project Manager and Department Manager. Performs site surveys, reads and uses blueprints and floor plans and conducts visual site inspections. Performs and supervises work in retrofit and new construction environments and implements cut-overs. Demonstrates knowledge
of LAN/WAN topologies, cabling standards and components. Attends training and safety meetings. Works safely at all times utilizing necessary Personal Protection Equipment.
Determines closet and equipment layouts and installs closet hardware including backboards, connecting blocks, racks, patch panels and fiber enclosures, and balance video equipment. Terminates, assembles and installs 8-pin modular connectors and coaxial connectors, lightcrimp connectors and optical fiber ST and/or SC ceramic connectors. Tests copper and fiber (multimode and singlemode) cables to required certification parameters utilizing appropriate test equipment as required. Diagnoses and corrects copper and
optical fiber problems. Removes and demolishes abandoned cables. Maintains and references industry standards including ANSI, EIA/TIA, and local BICSI and National Electric Code.
Installs grounding infrastructure and performs grounding tests. Performs cable splices for copper and optical fiber (mechanical and fusion). Identifies active circuits. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
Supports and conducts self in a manner consistent with customer service expectations. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Education Associate's Degree in related area.
Experience / Technical Requirements 5 years cabling experience. Proficient use of all Microsoft Office applications. May consider an equivalent combination of education and experience. Certifications BICSI Technician or similar certification. Other Skills and Abilities Possess high level of independent judgment within established procedures. Ability to work extended hours including evening/weekend (overtime) as needed. Ability to be regularly scheduled for on-call status if needed. Must be able to work safely following company policy/procedures on safety. Daily travel to work sites along with possible travel to out of-town work sites.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 50 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, interactionual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws.
sales to customers and prospects. Manages overall key partner development and relationships with IBM, HP or Cisco. Builds strong customer relationships. Provides sales leadership and manages individual growth of team members. Implements national and area marketing events.
Responsible for area sales forecasts, quarterly reviews and funnels. Ensures highest customer satisfaction and retention. Develops and executes business plans. Responds and resolves issues affecting customer satisfaction (sales team, partner sales, services team, accounting, etc. ). Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent
with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
Supports and conducts self in a manner consistent with customer service expectations. Supervisory Responsibilities Directly supervises team of Account Executives. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding and
disciplining employees; addressing complaints and resolving problems.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Education: Bachelor's Degree in a related field. Experience: 10 years experience in sales management. May consider an equivalent combination of education and experience. Computer Skills Proficient use of all Microsoft Office applications.
Other Skills and Abilities Demonstrated ability to work effectively across functional groups and levels within organization, as well as externally. Self starter with excellent organizational, administrative and interpersonal skills and ability to project manage with minimal supervision. Superior communication skills via presentations, written and oral communications. Ability to multi-task and work in fast paced environment. Ability to communicate with senior management effectively and with ease. Ability to prioritize and meet deadlines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification.
This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, interactionual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws.
and security systems. Troubleshoots and processes service related tickets as assigned by Managed Services. Terminates LAN and telephone cabling for outlets, cords, and IDF/MDF locations. Completes installations and interconnects per designs. Supports and participates in shop and field testing as directed by manager.
Accurately catalogues equipment operational performance results as defined by division standards or project specifications. Delivers project materials when required. Demonstrates common safety practices. Attends training/safety meetings; supports all directives and requirements regarding OSHA. Completes work orders and tasks as assigned. Performs rack and stack of
equipment. Checks in and returns job materials as dictated. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.
Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with customer service expectations. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual
must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Education: High School diploma or equivalent. Experience / Technical Requirements 3 years experience in supervisory role with security system product knowledge and ability to interpret technical documentation and electrical blueprints. Formal electronics training. Relevant work experience in technical field. Understanding and working knowledge of personal computers and printers.
Proficient use of all Microsoft Office applications and Windows operating systems. May consider an equivalent combination of education and experience. Certifications One or more of the following: Cisco Physical Security Milestone Ocularis Basic (On-Net S urveillance Systems Inc. ( On SSI)) i Pro Certified Reseller (Panasonic i Pro) Other Skills and Abilities Excellent customer service, verbal and written communication skills. Ability to work occasional extended hours and assignments to on-call status. Attention to detail and quality assurance.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, interactionual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws.
quotations. Essential Duties and Responsibilities Focuses on emerging and growth accounts within healthcare industry; including both providers (hospitals, clinics, etc. ) and life sciences (medical, bio, etc. ). Responsible for all sales activities in assigned accounts or regions.
Compiles lists of prospective customers for use as sales leads, based on information from own professional network, industry ads, trade shows, Internet Web sites, newspapers, business directories, and other sources. Builds and maintains research on prospective and current customers relating to how each customer is organized hierarchically, brands, channels, and key relationships. Establishes and maintains
current customer and potential customer relationships. Gains clear understanding of customer's business requirements. Educates customers on full breadth of solutions offered by Logicalis.
Creates business cases and high level financial models including ROI and TCO analysis to help in positioning and selling of technology based solutions to solve business problems. Prepares presentations, proposals and sales contracts. Identifies and resolves customer concerns. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State,
and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
Supports and conducts self in a manner consistent with customer service expectations. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Education: Bachelor's Degree in related field.
Experience: 3 years combining products and services into technology solutions that meet customer's business needs within healthcare industry. Must have current connections and relationships within healthcare industry. Demonstrated knowledge of current healthcare trends, rules/regulations, legislation, compliance requirements, etc. Member of Healthcare Information and Management Systems Society (HIMSS) and other healthcare industry and community organizations preferred. May consider an equivalent combination of education and experience. Supervisory Responsibilities While this job has no direct supervisory responsibilities, guidance may be provided to Technical Consultants, Delivery Consultants, Customer Support Representatives, and Inside Sales Representatives.
Computer Skills Proficient use of Microsoft Office applications, CRM and other sales tools. Certificates, Licenses, Registrations Healthcare related certifications preferred. Other Skills and Abilities Excellent communication skills - oral and written presentation abilities. Strong customer interaction skills required. Self-starter with excellent organizational, administrative and interpersonal skills. Works well with team members and cross-departmentally.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, interactionual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws.
advisor to MDF process and provides centralized ownership of MDF commits for marketing team support. Facilitates partner planning process with Regional Marketing Manager, Brand Manager and Vertical Team Leads; participates in external partner team meetings on status with activities and ensures timely claiming process.
Establishes and maintains relationships with Regional Marketing Managers, product/brand partners, and finance. Works independently on required system entries, system approvals, upload required documentation and overall management of activities. Project manages approved activities, system setups, notifications, tracks and collects proof of performance with activity execution
among team members; manages system activity entry with required documentation. Develops and provides ROI reports, analytical insights and makes strategic recommendations related to marketing campaigns based on data analytics.
Reviews and analyzes all marketing efforts including performance by individual ad, media, market and campaign to identify successful elements and works to continuously improve marketing performance. Assists in creation of compelling, persuasive presentation materials to communicate key learnings and recommendations to senior level executives clearly and concisely. Reviews and analyzes operational processes to identify improvement opportunities; while collaborating
with other departments to ensure integrity of upstream and downstream processes cross-functionally.
Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Supports and conducts self in a manner consistent with customer service expectations. Supervisory Responsibilities This job has no supervisory responsibilities.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certification Education: Bachelor's Degree in related field. Experience / Technical Requirements 10 years' experience in process improvement, sales or marketing operations, preferably in a leadership role. 6 years' experience as IT professional; understands complex procedures with proven track record of success in related role; including an understanding of channel and distribution.
2 years' experience in project management. Foundational knowledge of specialized industry practices and standards. Experience in developing solutions to defined tasks, typical problems and projects appropriate in scope and complexity. Experience working independently and exercising judgment and discretion. Expert in Excel, Visio and Power Point. Ability to communicate and present to all levels and areas of the organization May consider an equivalent combination of education and experience.
Certifications None Other Skills and Abilities Ability to receive initial direction, and collaborate with marketing, brand managers, and finance. Works well within marketing and with other teams in collaborative approach; demonstrates reporting and data analysis ability to track and monitor activities. Ability to work cross-functionally; collaborating with all levels of the organization to achieve necessary goals. Ability to facilitate and lead working sessions; staying on task and reaching desired outcomes. Proven project management skills to improve communication, report status of activity tracking and ensure meeting deadlines.
Leadership, time management, critical thinking and problem-solving skills to complete marketing research in timely, precise manner. Self-starter with excellent organizational, administrative and interpersonal skills. Ability to follow through with tasks/projects/troubleshooting with minimal supervision. Excellent written, presentation and verbal communication skills Proven ability to meet deadlines and multi-task effectively to meet multiple overlapping deadlines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification.
This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, interactionual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws.
Provides support for Microsoft Office Products (Word, Excel, Power Point, Office365). Provides support for mobile devices including configuration and email sync. Handles 50-60 issues per day efficiently and appropriately. Maintains regular and punctual attendance.
Utilizes Active Directory database to reset network passwords. Assists users in adding and changing network printers. Provides technical support for VPN connectivity issues. Controls user's computers utilizing remote access tools. Troubleshoots remote access connectivity problems. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with
the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
Supports and conducts self in a manner consistent with client service expectations. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Education/Experience/Technical Requirements/Certifications Education Trade School Certificate or Associate Degree in related field. Experience / Technical Requirements: 1 year experience in call center or service desk environment. Knowledge of various PC hardware and software applications including: o Operating Systems: Windows 7, Windows 10o Office 365 Support o User creations/terminations (tasks/requests)o End-user self-service toolso Cloud support - multiple device data syncingo Service Now or other ticketing systems o Word, Excel, Power Point, Office365, Outlook, Lotus Notes, etc. o Internet Service Provider (ISP), Cable Modem, and Internet Support.
Effective troubleshooting and documentation skills Experience navigating a knowledgebase Proficient use of Microsoft Office applications. May consider an equivalent combination of education and experience. Certifications One or more of the following: Computing Technology Industry Association (Comp TIA) A+ Comp TIA Network+ Information Technology Infrastructure Library (ITIL) Foundations Computer Specialist Certification Help Desk Analyst Certification Other Skills and Abilities Strong technical and client interaction skills.
Self-starter with excellent organizational, administrative and interpersonal skills. Ability to follow through with tasks, projects, and troubleshooting with minimal supervision. Excellent oral, written, technical, and business communication skills. Ability to multi-task and work in fast paced environment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer.
It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, gender, interactionual orientation, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws.
